In June I bought a shirt for my husband but recieved nothing. One mail that they thought it should come but nothing and since then they did not answer any emails. The id number is 277236 Maaike
Company replied
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See what reviewers are saying
poor communication if any, took 4 days to get a order confirmation email. I received an email 5 days ago to track my shipment/delivery and still when I click track...it says no tracking info is av... See more
Company replied
Tshirt at low price has been exceptional in every aspect of business. Their prices are fair and they go the distance in making sure the customer is fully satisfied. Charles, in customer service, has b... See more
Company replied
I originally received an incorrect order from Tshirt at Low Price, TALP contacted me straight away when I supplied feedback on the issue. I've now received the correct item. TALP kept me up to date on... See more
Company replied
Company details
Written by the company
Looking for Tshirt at low price? Huge collection of Men and Women's, Youth Tshirts. 100% cotton, Available low price offers and discounts.
Contact info
3501 Jack Northrop Ave, Suite #AUP208, 90250, Hawthorne, United States
- +1 (231) 930-3999
- support@tshirtatlowprice.com
- tshirtatlowprice.com
3.6
Average
263 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Shirt never arrived this site is a scam
August 9, 2022
Reply from Tshirt at Low Price
Hi Margaux,
We're so sorry to inform you that your package may have been lost in transit.
Would you like a free replacement or a refund?
Please accept our apology for this issue and we'll handle it all for you!
Kind regards, Charlies.
Good Idea, poorly executed! the…
I really like the messages on the shirts, but the quality of shirt does not fit the price charged. Also your time from order taken to time of arrival leaves alot to be desired
August 4, 2022
Amazing, top notch customer service!!!!!
A sweater was too small and I sent an email and got an immediate reply. They are sending a free replacement. It was so quick and easy. Amazing customer service and the other sweater and shirt are absolutely perfect! My husband loves them! I would recommend this company to anyone and everyone!
July 16, 2022
The process was fine but the shirts…
The process was fine but the shirts seemed smaller than the requested sizes
July 14, 2022
OK shirt & design
Item came as ordered. The quality of the shirt, and the fact that the design was sticking together when I unpacked it is why I gave it 3 stars.
July 12, 2022
Love the quality of your shirts
Love the quality of your shirts - very happy with all 9 purchases I’ve made.
July 11, 2022
I love this company!!
I love this company!!! Every shirt we have ordered has been amazing & some were shirts we designed together.
July 5, 2022
Took almost a month to get my shirt.and…
Took almost a month to get my shirt.and the image wasn't centered on shirt.
July 4, 2022
Reply from Tshirt at Low Price
Hi Scott,
Thanks for letting me know. Could you please send us the image of the shirt (as an evidence) so that we'll claim it to the Print factory to get a free replacement for you.
Look forward to hearing from you soon,
Please contact us more at support@tshirtatlowprice.com
Thank you so much!
Came on time and was perfect for what I…
Came on time and was perfect for what I ordered.
June 25, 2022
I would have gave 5 star except for the…
I would have gave 5 star except for the delay in acknowledging my order. T shirt is awesome , I’ll be trying again and hopefully the acknowledgement of status of order is in a more timely manner. Thanks for a great shirt.
June 24, 2022
Have not even gotten my package
Have not even gotten my package. Way past the estimated delivery time even considering Covid related issues. No emails in regards to delays or what is happening. Only tracking page which hasn't been updated since June 11th
June 24, 2022
Reply from Tshirt at Low Price
Hi Ryan,
I hope this message finds you well
We sincerely regret to inform you that the order you placed on 31 May is temporarily delayed.
The reason for the delay is that those orders to Australia are being tremendously affected by Covid 19 then it will be delivered quite late.
Now, they're rushing to push your order as soon as possible.
We are sorry you did not receive your package as promptly as you expected.
We really hope for your understanding.
Kindly,
Charlies
P/s. Please contact and discuss us more about this issue through emails. Thanks for your continued patience.
I liked that I got my clothes very fast.
June 17, 2022
The quality of the material was good…
The quality of the material was good and it came quickly I think if I had to share this with my friends I would and tell them this is a good place to purchase t-shirts like this. The one thing that I saw that I would like to see more of is more advertisement and make it easier to find your web page.
June 17, 2022
Shipping says something like 7ish…
My bad, owners responded and I have shipping times mixed up.
June 14, 2022
Reply from Tshirt at Low Price
Hi Bobby,
I hope this message finds you well. Please accept our deepest apologies for the delay in the delivery. We've gone ahead to check and notice that the order is shipped out on 24th May. The international shipment goes from 14-21 business days. Your order is delivered on 14th June, so it's still in the timeframe shipping.
We are sorry you did not receive your package as promptly as you expected.
We hope you will also use the coupon, which will give you a 20% discount on your next purchase from our shop.
Best regards
Everything went really well and I would…
Everything went really well and I would recommend your company to anyone.
June 13, 2022
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