T Shirt Printing UK Reviews 

187
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Horrible quality printing, totally inaccurate sizing, colours that don't even vaguely resemble the shades on the website, an eternity to deliver, and no free returns policy. What's to like about thi... See more

Rated 5 out of 5 stars

Great interaction and communication! Placed my order with ease on the website, placed order with no issues or problems 👍🏻. A day later realised I'd like to add something else to the garment. Chlo... See more

Rated 5 out of 5 stars

Good communication and assistance from start to finish. Delivered half a dozen printed shirts of varying designs from initial contact to wearing them in a week. Faultless service, an easy online desig... See more

Company replied

Company details

  1. Print Shop

Information provided by various external sources

Choose your garment, upload & customise your design online!! Then we ship them right to your door!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

187 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(187)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and service

Great product and service. Needed it quickly for a present and wasn’t going to get it in time so the customer service team changed my delivery option so they’d get it out asap. Very impressed.

October 6, 2021
T Shirt Printing UK logo

Reply from T Shirt Printing UK

Glad we could help Jodie. Thank you taking the time to leave a glowing review.

Rated 5 out of 5 stars

Fantastic!

Fantastic!
Easy to use templete, printing was accurate and as represented in the designing presentation. Good quality material. Very happy with how the t-shirt came out.

September 30, 2021
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Reply from T Shirt Printing UK

Thank you for taking the time to leave a positive review. It is appreciated.

Rated 5 out of 5 stars

Very pleased

Very pleased. Easy to design on the website, quality of the shirts is excellent.

September 28, 2021
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Reply from T Shirt Printing UK

Thank you for taking the time to leave a positive review Jon, we appreciate the feedback.

Rated 5 out of 5 stars

Good quality

Good quality; soft and comfortable. Design print excellent. Shipping swift.

September 27, 2021
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Reply from T Shirt Printing UK

Thank you for leaving a glowing review. We appreciate the time taken to do this.

Rated 5 out of 5 stars

First class product & service.

First class product & service.

The Ts themselves are good fit & high quality, excellent printwork too.

September 27, 2021
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Reply from T Shirt Printing UK

Thank you for leaving a glowing review. We appreciate the time taken to do this.

Rated 1 out of 5 stars

AVOID

Ruined, botched design with the worst customer service. Tried to get in touch but absolutely nothing.

September 25, 2021
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Reply from T Shirt Printing UK

Thank you for your review. Unfortunately we are only able to provide a print as good as the artwork that has been provided. This may be why you were happy with your first order which was completely different artwork and why you ordered again. We replied to your email with the comments above.

Rated 5 out of 5 stars

Fantastic site - easy to use

Fantastic site, easy to use and great quality.
Thoroughly recommend

September 24, 2021
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Reply from T Shirt Printing UK

Thank you for leaving a glowing review. We appreciate the time taken to do this.

Rated 5 out of 5 stars

Highly recommended

it's a very good service and a durable, washable product, well done!

August 31, 2021
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Reply from T Shirt Printing UK

Thank you for leaving a glowing review. We appreciate the time taken to do this.

Rated 1 out of 5 stars

Really not very happy

Really not very happy. Delivery was originally delayed because they didn’t have the particular tshirt in stock. Was told it would arrive mid/end of week in time for my sons 21st birthday. It didn’t. 2 emails sent making a complaint and requesting a refund but no one has bothered to reply. Very poor customer service and would not use again. The fact that the companies response does not address the failure to respond to both my emails or the fact that delivery timescales where delayed because they didnt have the stock I originally ordered just makes me cross! The first point of any decent service is good communication!

August 30, 2021
Unprompted review
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Reply from T Shirt Printing UK

Thank you for taking the time to leave a review. I have looked in to your complaint and see that your order was placed on a 15-20 day dispatch. You in fact received delivery in 13 days, we will always endeavor to meet any requested by dates if we are given the information prior and at no time this was given. We are sorry we did not meet your expectations on this occasion.

Rated 1 out of 5 stars

Disappointing customer service

I have recently sent an order through to this company. Since then I have contacted them via email twice, to query the dispatch date of my order (I was hoping to receive this for an event in doing tomorrow, but it's obvious that this is unlikely now). I have had no reply to any of my emails and have received no further communication whatsoever, since placing my order almost 10 days ago. I find the service rather disappointing at this stage.

August 29, 2021
Unprompted review
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Reply from T Shirt Printing UK

Thank you for leaving a review, we are sorry to hear that you were disappointed with your experience. Your order was received by you in the dispatch time chosen but we will always endeavor to meet customers specific timescales if we have the information provided at the time of order or shortly after.

Rated 2 out of 5 stars

The printing job was good, but...

The printing job was good and to my specifications. However, a major problem is the sizing - I ordered extra large 3/4 sleeve length T-Shirts, but the items when worn are uncomfortably tight, and the seemingly full length sleeves are far too narrow to get my arms through.

August 26, 2021
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Reply from T Shirt Printing UK

Thank you for taking the time to leave a review.
Each garment does have its own size guide to help customers chose the brand and style right for them and we are always happy to help with any sizing queries.

Rated 4 out of 5 stars

Quality that was worth the price

Quality that was worth the price. Minor disruption of post due to covid. Great customer support.

August 25, 2021
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Reply from T Shirt Printing UK

Thank you for leaving a glowing review. We appreciate the time taken to do this and the understanding with delivery.

Rated 5 out of 5 stars

Very kind

Very kind, and everything as ordered. Recommended!

August 24, 2021
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Reply from T Shirt Printing UK

Thank you for leaving a glowing review. We appreciate the time taken to do this.

Rated 5 out of 5 stars

Super

Great service, great quality garments and excellent print quality. Thank you.

August 23, 2021
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Reply from T Shirt Printing UK

Thank you for leaving a glowing review. We appreciate the time taken to do this.

Rated 5 out of 5 stars

Well executed designs

Well executed designs. Good quality materials.

August 21, 2021
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Reply from T Shirt Printing UK

Thank you for leaving a glowing review. We appreciate the time taken to do this.

Rated 1 out of 5 stars

poor quality print

I ordered a number of tshirts with a printed logo - after a couple of washes the print has faded and on some tshirts - faded
I had emailed the company to alert but received no reply

August 9, 2021
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Reply from T Shirt Printing UK

We are sorry to hear that you have had an issue with your order.
We do carry out stringent wash and care testing on our products to ensure that when all wash care guidelines are followed this should not happen. I can see that we did make contact with you but unfortunately we did not receive any further email so we could look in to this issue further.

Rated 4 out of 5 stars

Good product.

August 6, 2021
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Reply from T Shirt Printing UK

Thank you for leaving a glowing review. We appreciate the time taken to do this.

Rated 5 out of 5 stars

Washed out colour - Corrected

The website works well and it's really fun to make your unique t-shirt. I ordered a white polo with a black and white logo. Delivery was quick.
The polo arrived and it was beautiful. Then I washed it in machine at 30 degrees temperature, according to instructions. Unfortunately the logo looks now washed out, light grey. I probably won't wear it outside home anymore.
I contacted customer service but never had an answer.
Very disappointed.

EDITED:
The company contacted me and send me a new T-shirt. I can confirm I washed it and it still looks as new. Thanks!

August 5, 2021
T Shirt Printing UK logo

Reply from T Shirt Printing UK

We are sorry to hear that you have had an issue with your order.
We do carry out stringent wash and care testing on our products to ensure that when all wash care guidelines are followed this should not happen. Unfortunately we did not receive an email from you, please do contact us at sales@tshirtprintinguk.co.uk so we can look in to this issue further.

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