T Shirt Printing UK Reviews 

187
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Horrible quality printing, totally inaccurate sizing, colours that don't even vaguely resemble the shades on the website, an eternity to deliver, and no free returns policy. What's to like about thi... See more

Rated 5 out of 5 stars

Great interaction and communication! Placed my order with ease on the website, placed order with no issues or problems 👍🏻. A day later realised I'd like to add something else to the garment. Chlo... See more

Rated 5 out of 5 stars

Good communication and assistance from start to finish. Delivered half a dozen printed shirts of varying designs from initial contact to wearing them in a week. Faultless service, an easy online desig... See more

Company replied

Company details

  1. Print Shop

Information provided by various external sources

Choose your garment, upload & customise your design online!! Then we ship them right to your door!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

187 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(187)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No hassle,good service

No hassle,good service. Sizes were accurate too. Thanks!

January 5, 2021
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Reply from T Shirt Printing UK

We appreciate you taking the time to leave a positive review. Thank you.

Rated 5 out of 5 stars

Pleased with product

Pleased with product. Arrived within promised time

January 5, 2021
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Reply from T Shirt Printing UK

Thank you for trusting us with your personalised order. We appreciate you taking the time to leave a glowing review.

Rated 5 out of 5 stars

Lovely staff to deal with

Lovely staff to deal with. They gave me good advise tailored to my needs, courteous and friendly in their approach. The T-shirts I received were very good quality. Thank you.

January 2, 2021
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Reply from T Shirt Printing UK

It is appreciated that you have taken the time to leave a review. Thank you

Rated 1 out of 5 stars

Beware Postage Costs!

T Shirt was dispatched on 12th Dec using Royal Mail at a cost of £2.93. At the checkout I paid £4.99 for DPD to deliver my order. Item eventually arrived on the 21st Dec so it was to late to forward it onto the recipient in time for xmas. I contacted TSP and was told 'It is true that predominately we do use DPD for our deliveries but on occasions when we have missed their collection time and we want to ensure orders are with the customers on time we do use Royal Mail especially at busy times like christmas' Busy times?....It had taken over a week to receive my item,
a courier would have delivered it within say 72hrs. So as a business you decided you would use Royal Mail unaware of the pressure they were under to deliver the post? Nice little earner for your company.

December 29, 2020
Unprompted review
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Reply from T Shirt Printing UK

Thank you for taking the time to leave a review Fraser. Unfortunately at busy times such as Christmas, it is inevitable we will experience issues with delivery. Due to the pandemic the problems with delivery were magnified. We do use both DPD and Royal Mail with no option to choose but it seems that certain areas in the country experienced delays far greater than we anticipated so we are sorry that this happened to you on this occasion.

Rated 5 out of 5 stars

Fab service, highly recommended

I don’t imagine I’m their biggest customer, I only ordered one hoody, but great service, prompt delivery and excellent quality clothing and print. I even ordered another one! Thank you very much :)

December 18, 2020
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Reply from T Shirt Printing UK

Thank you for leaving your positive review. We really appreciate your excellent feedback.

Rated 5 out of 5 stars

Easy to use service and great product!

It was an easy to use service, I was able to save my progress and share versions with friends before finalising the cap. Also I was able to add a note and give further information to the company, which was very handy. What was even more fantastic, was the cap came ahead of schedule, which was warmly received by my friend who is currently rowing The Atlantic Ocean!

December 18, 2020
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Reply from T Shirt Printing UK

Thank you so much Elizabeth for leaving a positive review, it is very much appreciated.

Rated 5 out of 5 stars

Hoodie

Great quality. Exactly how it looked on the preview!

December 10, 2020
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Reply from T Shirt Printing UK

Thank you for taking the time to leave a review. It is important to us to know how we are doing.

Rated 2 out of 5 stars

Really cold customer service

Really cold customer service. Slow to respond and quite curt in replies. Aside from that, they delivered when they said they would but the experience could have been much better.

December 9, 2020
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Reply from T Shirt Printing UK

Hi Irene,
I'm sorry that you found your order experience with us to not meet your needs. Thank you for taking your time to leave your feedback.

Rated 4 out of 5 stars

4* and not 5 because of a slight…

4* and not 5 because of a slight printing error, but once it was queried Maddy was extremely helpful and sent out the corrected version, the quality of the print is good too

December 4, 2020
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Reply from T Shirt Printing UK

Thank you for taking the time to leave your feedback.

Rated 3 out of 5 stars

Print is not center aligned

Print and jumper quality is amazing, but the print itself is totally off center and is visible even to an average person who won’t pay attention. It’s a shame as otherwise this would have been perfect

December 1, 2020
Rated 5 out of 5 stars

Brilliant product

Brilliant product, perfect printing and great advice and customer relations.

November 16, 2020
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Reply from T Shirt Printing UK

Thank you for leaving a review. It is great to hear you are happy with your order and that we met your expectations.

Rated 5 out of 5 stars
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Reply from T Shirt Printing UK

Thank you for trusting us with your personalised order. We appreciate you taking the time to leave a glowing review.

Rated 5 out of 5 stars

Good quality

Good quality, excellent customer service

October 26, 2020
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Reply from T Shirt Printing UK

Thank you for taking the time to leave a review Marta. It is important to us to know how we are doing.

Rated 5 out of 5 stars

Good service

Good service, lovely t shirt just as I wanted. Thank you.

October 20, 2020
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Reply from T Shirt Printing UK

Thank you for taking the time to leave a review Wendy. It is important to us to know how we are doing.

Rated 1 out of 5 stars

Top faded, print was blurry, ink bled through.

Top faded after 1 wash even after following the appropriate care provided, print on top was blurry and the ink had bled through, tried to email about my issues, no reply what so ever just got ignored. £40 for two tops that didn’t last a week 😡

October 14, 2020
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Reply from T Shirt Printing UK

We are sorry to hear you are disappointed with your recent order Holly.
We have checked through our emails including the junk box but we haven't received any emails from you. Please be assured that we would not ignore your concerns.
If you email sales@tshirtprintinguk.co.uk with your issues, we can look in to this further and allow us the opportunity to put them right.

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