Tubble Reviews 

734
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I bought the Tubble cuzzi a month ago - great product, very satisfied, I highly recommend! I also needed to contact support for another issue and they were very responsive!

Rated 5 out of 5 stars

I've ordered this product a few weeks ago and it is a game changer. The quality is extremely good even if you use it everyday it's sturdy enough, it won't leak at all. Very easy to install, store and... See more

Rated 5 out of 5 stars

I’m really excited about the bathtub! The quality is very good, and the jacuzzi function makes it twice as much fun — it can’t even be compared to a “regular” bathtub. If you’re thinking of buying... See more

Company replied

Rated 5 out of 5 stars

Getting in touch with customer service was very easy, fast and very helpful. They could replace my missing item very easily and even surprised me with an extra gift! Great service and I am very happ... See more

Company details

  1. Thermal Baths

Written by the company

Tubble is an inflatable tub that fits into almost any home ✓ Strong material ✓ Softer and more comfortable than a standard bath ✓ Ready in 1 minute


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

734 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(734)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product!

Great product!! We use it 2, 3 times a week. Inflates really quickly…draining is alittle more challenging but works. Would highly recommend!!

January 21, 2026
Rated 5 out of 5 stars

I absolutely love my Tubble

I absolutely love my Tubble. It takes no time to set up or remove. It is comfortable and holds the heat well. And when I needed some spare parts, the company were quick and responsive and sent them out to me.

February 13, 2026
Unprompted review
Tubble logo

Reply from Tubble

Hi Liesanna,

Reading this totally made our day! We’re so bubbly with joy knowing your Tubble is keeping you cozy.

It sounds like you’ve mastered the art of the quick setup (and the long soak!). We’re always here to help with those spare parts...consider us your personal pit crew for relaxation!

Enjoy your next warm escape!

Warm Regards,
Team Tubble

Rated 5 out of 5 stars

Best purchase this winter

Easy to inflate or deflate, no hassle at all. Thick material, great support. Easy to store away.

January 13, 2026
Tubble logo

Reply from Tubble

Hi! We are doing a happy dance over here! Our mission is to sneak a spa-grade sanctuary into every home, and it sounds like you’ve officially mastered the art of the winter chill (minus the actual chill). So glad it’s been a hassle-free dream for you. Stay bubbly! 🫧 Warm regards, Team Tubble💙

Rated 5 out of 5 stars

Quick answer and apropriate action

Quick answer and apropriate action. There was a leak in the corner inside. Within a few days I already got my new Tubble. I appreciate the good service!

January 20, 2026
Unprompted review
Tubble logo

Reply from Tubble

Thank you for your kind words!
We’re really happy to hear you’re enjoying your customer experience with Tubble.
Warm regards, Team Tubble💙

Rated 1 out of 5 stars

Delayed Delivery and Lack of Customer Support

Two weeks ago I ordered a pump from Tubble, but to date I have not received anything. Tubble is aware of the situation but takes no visible responsibility and only refers to the transport company. There is also no phone number available to contact them, which makes the handling of the issue even more frustrating. I expected better service and follow-up from a company like Tubble.

January 22, 2026
Unprompted review
Tubble logo

Reply from Tubble

We are very sorry that this happened with your order. We have already written to your email to solve your problem as soon as possible and have started the delivery process for a new pump. Please accept our apologies once again.
Regards TUBBLE team 💙

Rated 4 out of 5 stars

Really comfortable

Really comfortable, relaxation and luxury to daily life. Have to be carefull with sharp edges to not break it though

January 16, 2026
Unprompted review
Tubble logo

Reply from Tubble

Thank you for your kind words!
We’re really happy to hear you’re enjoying your experience with our products!
Warm regards, Team Tubble💙

Rated 4 out of 5 stars

Nice experience

very comfortable, fast pump, I have had a couple of issues, but the customer service was fast and responsive. I find the soft bath, especially the head rest much more cosy then a traditional hard bath.

Anyway, the most important is a hot bath for a good nights rest + sleep.

January 12, 2026
Unprompted review
Tubble logo

Reply from Tubble

Thank you for your kind words!
We’re really happy to hear you’re enjoying the customer experience and our products!

Warm regards, Team Tubble💙

Rated 4 out of 5 stars
Tubble logo

Reply from Tubble

Thank you for your kind words!
We’re really happy to hear you’re enjoying your experience with Tubble.
Warm regards, Team Tubble💙

Rated 1 out of 5 stars

Received a bath with leak

Received a bath with leak, support is making it very difficult to return and receive a full return

December 4, 2025
Tubble logo

Reply from Tubble

Hi there,

Thank you for your review. A Tubble is meant to bring relaxation, not extra admin — so we’d really like to help sort this out for you. We weren’t able to complete the follow-up as we didn’t hear back after our last message, but if you could please get in touch with us again at hello@tubble.com, our team will be happy to take a closer look and certainly offer you a satisfactory solution.

We assure you that we are here to help and want you to enjoy your Tubble experience 💙

Team Tubble

Rated 5 out of 5 stars

Mine got delivered with a broken pump…

Mine got delivered with a broken pump and Tubble has been on it and sorting out my problem by sending me a new pump really quick.

December 30, 2025
Unprompted review
Tubble logo

Reply from Tubble

Hi Maria,
We’re glad our team could jump in quickly and get a new one on the way. Wishing you many calm, bubbly Tubble moments ahead 💙

Team Tubble

Rated 3 out of 5 stars

complaints

After some complaints, I received the goods

November 13, 2025
Tubble logo

Reply from Tubble

Hi Tom!
That’s definitely not the kind of bath experience we want you to have 😬💦 This sounds like something went wrong behind the scenes, and we’d love to fix it ASAP. Please reach out to our support team at hello@tubble.com so we can make this right — quickly and smoothly. Thanks for flagging it and we will ensure this is resolved for you immediately. We will be in touch shortly.

Rated 1 out of 5 stars

Plastic…

It smells terrible of plastic. It doesn’t go away even leaving it outside for a while day.
It’s not as straightforward to inflate and definitely lint to deflate, plus it has to dry first. Not very practical.
If delivered outside of EU, they deliver in multiple packages and each package has its own customs documents. So I paid 3x admin import charges!

November 12, 2025
Tubble logo

Reply from Tubble

Hi Sarah!
Thank you for taking the time to share your experience — we truly appreciate it. At Tubble, our goal is always to make sure every customer is happy and fully satisfied. If for any reason your Tubble doesn’t meet your expectations, we of course offer a full refund and are always happy to help find the best solution. Please feel free to reach out to us anytime at hello@tubble.com — we’re here for you and happy to assist 💙🛁

Rated 1 out of 5 stars

Although the product is good- the…

Although the product is good- the customer service is Arrogant and not at all customer service like…

November 5, 2025
Tubble logo

Reply from Tubble

Hi Elizabeth,

Thank you for your feedback — and for being such a loyal Tubble fan! We’re really sorry to hear that our customer service didn’t give you the warm, bubbly feeling we aim for (pun fully intended 😄). That definitely wasn’t our intention.

We’d love the chance to turn this around for you. Could you send us a quick email at hello@tubble.com so we can take another look and make things right? We promise we’ll bring our best customer-service energy!

Warm regards,
The Tubble Team

Rated 4 out of 5 stars

Great piece

Everything looks good.

October 20, 2025
Tubble logo

Reply from Tubble

Hi Ines!
Thank you so much for your feedback! Keep enjoying your Tubble!

Rated 5 out of 5 stars

Perfekt goods

Very good quality.
Fast delivery.

October 20, 2025
Tubble logo

Reply from Tubble

Hi Joachim!
Thank you for your kind words — we’re happy you’re enjoying your Tubble!

Rated 3 out of 5 stars

The tub is too small

The tub is too small.
And after 2 times in the tub, its sqeeking.I can't find the tiny hole.
I find it too expensive, for two times bath en then its broken.

October 18, 2025
Tubble logo

Reply from Tubble

Hi there!
We’re really sorry to hear this — that’s definitely disappointing 😕 If you haven’t already, please reach out to our support team at hello@tubble.com. We’d love to help you find the right solution under warranty. Everyone deserves more than just two good baths and we are here to resolve this right away for you!

Rated 5 out of 5 stars

warranty replacement

After having used my tubble around 6 times (and handled it with care) my tubble showed a problem (seam delamination) and I was offered a replacement under warranty. I’m super happy, thank you Tubble Team.

November 10, 2025
Unprompted review
Tubble logo

Reply from Tubble

Hi!
Thanks so much for sharing this — while we’re sorry the issue occurred, we’re really happy we could sort it out for you quickly 💙 Enjoy your new Tubble and many stress-free baths ahead!

Rated 5 out of 5 stars

I’m really happy with my Tubble

I’m really happy with my Tubble. It was easy to set up, simple to drain, and fits perfectly in my small bathroom. Shipping was timely enough, and overall the whole experience was smooth. Highly recommend for anyone looking for a practical and comfortable solution!

October 20, 2025
Tubble logo

Reply from Tubble

Hi!
This made us smile 😄 We’re so glad your Tubble fits perfectly and that everything went smoothly. Thanks for the recommendation — happy relaxing!

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