Tubble Reviews 

734
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I bought the Tubble cuzzi a month ago - great product, very satisfied, I highly recommend! I also needed to contact support for another issue and they were very responsive!

Rated 5 out of 5 stars

I've ordered this product a few weeks ago and it is a game changer. The quality is extremely good even if you use it everyday it's sturdy enough, it won't leak at all. Very easy to install, store and... See more

Rated 5 out of 5 stars

I’m really excited about the bathtub! The quality is very good, and the jacuzzi function makes it twice as much fun — it can’t even be compared to a “regular” bathtub. If you’re thinking of buying... See more

Company replied

Rated 5 out of 5 stars

Getting in touch with customer service was very easy, fast and very helpful. They could replace my missing item very easily and even surprised me with an extra gift! Great service and I am very happ... See more

Company details

  1. Thermal Baths

Written by the company

Tubble is an inflatable tub that fits into almost any home ✓ Strong material ✓ Softer and more comfortable than a standard bath ✓ Ready in 1 minute


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

734 reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(734)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service, informative and quick responses

November 12, 2025
Unprompted review
Tubble logo

Reply from Tubble

Hi!
Thanks a lot — we’ll pass this on to our support team (they love hearing this 💙)!

Rated 5 out of 5 stars

I am super happy about my experience

I am super happy about my experience
I had a problem with my address and I got help right away
Thank you for it

November 12, 2025
Unprompted review
Tubble logo

Reply from Tubble

Thank you for your kind words, Amir. We are happy to hear you enjoyed the experience.

Greetings from Amsterdam.

Rated 3 out of 5 stars

I was excited to receive my Tubble

I was excited to receive my Tubble.
The design looks well made and I like the fact that the cover now you can close with a zipper which keept the warmth really in.
I also like the thicker quality of the PVC.

In use however it turns out that specially emptying isnt so convenient as told, it takes ages to empty even with all the "orders" followed exactly as stated.
I have the feeling that this is happening because there is no "venting option".
suspect it would also be good to place the tubble on a surface that slopes slightly towards the drain.
I now empty it with a small bucket, but that means the relaxing effect of having had a bath is lost.

September 25, 2025
Tubble logo

Reply from Tubble

Jeannette, we would like to help resolve this issue for you urgently so you can continue enjoying the Tubble. Could you please write to us at hello@tubble.com and we will provide a solution right way?
Dank je wel!

Rated 5 out of 5 stars

Fair Price

Fair Price, easy HomePage og fast delivery

Great communications during the proces

September 18, 2025
Tubble logo

Reply from Tubble

Thank you for the feedback, Martin. We appreciate it.
Greetings from Amsterdam.

Rated 5 out of 5 stars

All the old values in a compact modern package..

Tubble is one of the greatest companies, I've had the pleasure to come in contact with on the recent years.. they are everything a business used to thrive for, and everything You would love from a product and the people behind it..

There are likely plenty of people going into the details of the products, I'm not gonna do that here, but I do appreciate what you've created, how you have meticulously thought through your products and made something to be proud of. Communication also top notch!

February 11, 2025
Unprompted review
Tubble logo

Reply from Tubble

Thank you so much, Alari. We strive for excellence everyday. Your review made our day. Greetings from Amsterdam.

Kind Regards,
Annikka

Rated 1 out of 5 stars

A literal waste of money.


UPDATE 06-01-2026:
After this review, the ball started rolling on being helped. Or so it seemed.
I was offered a new Tubble, which showed the exact same production-error upon its first use.
I got in contact with customer service again and was promised a full refund as I had now received two faulty Tubbles and lost all hope of ever receiving a decent product. Ever since this promised refund, on the 17th of november, I have been emailing Tubble weekly to ask for a status-update on my refund. I was initially told processing would only take 2 - 3 days. Each reply consisted of a vague reason: there's been an error in the system,or my colleague must have made a mistake, but I for sure fixed it this time!
Yet here we are, January now and I am yet to receive my refund. I'm no longer getting replies to my e-mails either... If you ever considered purchasing a Tubble because of how relaxing they seem... It's not worth the stress of dealing with customer service.

Original review 04-09-2025
I've had to buy a repair-kit after the one delivered with the tubble had to be used fairly quickly after receiving it. Upon contacting the company over the first leak, their advice was simply to use the repair kit that was included in the original delivery. My concerns about the leak being a problem due to being a factory mistake were dismissed entirely. A few weeks later, a second leak appeared in a similar spot as the first.
The initial repair kit I used worked well, so when I ordered a new one, I expected to receive the same product. Instead, I received a stretchier film that I seem to have been able to purchase for less elsewhere.
I'm very disappointed that the Tubble I received has had these problems despite normal use. I'm especially disappointed that the customer service did not take my concerns seriously.

September 4, 2025
Tubble logo

Reply from Tubble

Thanks for your feedback! We’re sorry to hear about the leak and the experience you had, that’s definitely not what we aim for. Could you drop us a short message at hello@tubble.com so we can sort this out for you? We’d love the chance to make things right and ensure your Tubble experience is a great one.

Kind regards
Annikka - Team Tubble

Rated 5 out of 5 stars

Tubble is fantastic

Tubble is fantastic, one of the best things I have ever bought in my life. I purchased myTubble through Bol.com on 10 December 2023 and have used it on average about a couple times a week ever since.

In almost all respects, the design of the Tubble is impressive-- it is sturdy and strong, very fast to inflate and deflate, comfortable for two when inflated but compact when deflated, smooth and easy to keep clean, it holds the water hot for a remarkably long time, and is soft and much more comfortable than a traditional hard bathtub.

The drain and hose are slightly less robust than the rest of the tub. After quite some time of hard use, they gave way, but Tubble customer service was excelent for resolving this and I am very satisfied.

October 8, 2025
Unprompted review
Tubble logo

Reply from Tubble

Thank you for the kind words, Jo! We appreciate the feedback on our products, it helps us improve. Amazing to hear. Greetings from Amsterdam.

Kind Regards,
Annikka - Team Tubble

Rated 5 out of 5 stars

I'm in love with my tubble

I'm in love with my tubble. This is a second purchase and I would do it again.
The bath is stirdy and big enough to enjoy and not feel cramped.

December 27, 2024
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Reply from Tubble

Amazing, Sasha. Your review made our day. Greetings from Amsterdam.

Kind Regards,
Annikka - Team Tubble

Rated 5 out of 5 stars

Finally i can relax again

Omg, i missed taking a bath after moving to my new flat but thanks to you i have this lil luxury again and i am super thankful. Also thanks to your tube, my water usage became more sustainable.

August 28, 2025
Tubble logo

Reply from Tubble

We so agree, Evgeny, everyone deserves a luxurious wellness every now and then. Happy to hear.

Kind Regards,
Annikka

Rated 5 out of 5 stars

Highly recommended

Highly recommended! I’m so very happy with my bathtub. It’s even more comfortable than a regular one. It inflates in less than a minute and stays inflated for several days.
And the customer service is fantastic. After almost a year, I got a small scratch on it that caused a little air to leak. After contacting customer service, I received a completely new one — I only had to pay for the shipping. So now my winter is saved.
As I said, I truly recommend it!

September 24, 2025
Unprompted review
Tubble logo

Reply from Tubble

Your review made our day, Malin. We are happy to hear of your customer service experience with us. Greetings from Amsterdam.

Kind Regards,
Annikka

Rated 5 out of 5 stars

The Tubble itself is way more…

The Tubble itself is way more high-quality than I expected.
The shipping was super fast.
Had one slight problem, but customer support handled it perfectly.
Absolutely satisfied by the product and company.
Thank you!

September 22, 2025
Unprompted review
Tubble logo

Reply from Tubble

Thank you for your review! We’re so happy to hear you are enjoying the Tubble and are satisfied with the customer service. Your feedback means a lot to us. We hope you keep enjoying your Tubble. Happy Bubbles! 🛁🫧

Rated 5 out of 5 stars

Great product and great customer service

Great product and great customer service. Thanks!

August 20, 2025
Tubble logo

Reply from Tubble

Thank you for your review! We’re glad you’re enjoying the Tubble and happy to hear you are satisfied with the customer service. Your feedback means a lot to us.

Rated 5 out of 5 stars

Had a problem

Had a problem, got a new pump asap

September 4, 2025
Unprompted review
Tubble logo

Reply from Tubble

Thank you for your review! We’re glad you’re enjoying the Tubble. Your feedback means a lot to us.

Rated 5 out of 5 stars

Great product

Great product, I have no complaints, really quality material.

July 25, 2025
Tubble logo

Reply from Tubble

Thank you! We’re happy to hear you’re enjoying the quality of your Tubble.

Rated 5 out of 5 stars

Great customer service

We love our Tubble. We ran into an issue, and the customer service was fabulous. Quick, human and very correct. Since it was still under guarantee they offered a new one, it was on its way the same day. Very pleasant experience.

September 1, 2025
Unprompted review
Tubble logo

Reply from Tubble

Thank you for your kind words! We’re so glad our team could resolve the issue quickly and that you’re enjoying your Tubble.

Rated 1 out of 5 stars

Don’t expect answers from support

I have recently purchased a tubble cuzi. I shipping was pretty quick, so thats a plus. I have had problems with the “cuzi” part. Mine doesn’t seem to bubble much at all and theres mostly coming bubbles out of one corner and not like the advertisement video at all. I have asked for help for troubleshooting from support, because I thought I might have dobe aomething wrong when setting it up. They asked for a video, but have not replied since. It has been a week since I sent them the video of my problem. There for the low rating. The tub does seem like nice quality, which is a shame since it is paired with poor customer service. The “cuzi” pump is really loud even on low settings, wish I’ve known before I made the purchase.

August 22, 2025
Unprompted review
Tubble logo

Reply from Tubble

Sorry to hear this! Please contact us at hello@tubble.com so we can assist you and find a solution.

Rated 5 out of 5 stars

Good and helpful customerservice

Good and helpful customerservice, quick answers. Good quality products.

July 29, 2025
Tubble logo

Reply from Tubble

Thank you! We’re glad you’re happy with both our customer service and the quality of our products.

Rated 5 out of 5 stars

I have the Tubble bathtub for almost…

I have the Tubble bathtub for almost half a year now, and it's really great. Contact with support is excellent; I highly recommend it :)

August 26, 2025
Unprompted review
Tubble logo

Reply from Tubble

Thank you for your kind words! We’re so glad you’re enjoying your Tubble and happy with our support.

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