Tubble Reviews 

733
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I bought the Tubble cuzzi a month ago - great product, very satisfied, I highly recommend! I also needed to contact support for another issue and they were very responsive!

Rated 5 out of 5 stars

I've ordered this product a few weeks ago and it is a game changer. The quality is extremely good even if you use it everyday it's sturdy enough, it won't leak at all. Very easy to install, store and... See more

Rated 5 out of 5 stars

I’m really excited about the bathtub! The quality is very good, and the jacuzzi function makes it twice as much fun — it can’t even be compared to a “regular” bathtub. If you’re thinking of buying... See more

Company replied

Rated 5 out of 5 stars

Getting in touch with customer service was very easy, fast and very helpful. They could replace my missing item very easily and even surprised me with an extra gift! Great service and I am very happ... See more

Company details

  1. Thermal Baths

Written by the company

Tubble is an inflatable tub that fits into almost any home ✓ Strong material ✓ Softer and more comfortable than a standard bath ✓ Ready in 1 minute


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

733 reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(733)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We love this

We love this, it really helped our autistic son. We only have a wet room and he hates the shower so bought this to help him and he’s like a completely different child at bath times

May 26, 2025
Tubble logo

Reply from Tubble

That truly means a lot to us – we’re so happy it’s made a difference for your son and your family 🩵

Rated 5 out of 5 stars

Highly recommended – great product & outstanding customer service!

I purchased the Cuzi bathtub in Ambient Taupe with bubble function back in December – and we’ve been absolutely thrilled with it from the very first use. The quality is excellent, it’s super comfortable, and setting it up or storing it away is really easy. Especially living in an apartment without a fixed bathtub, this was the perfect solution for us – it fits nicely in the bathroom and provides a great, relaxing spa experience!

After a few months of use, a small issue developed with the valve where air was leaking at the pump connection. I reached out to customer service – and I was honestly blown away by how helpful and straightforward everything was.

Without any hassle, they offered to send me a replacement tub – a quality-checked unit that arrived within just a few days. That’s the kind of service you rarely see these days: quick, friendly, and truly customer-focused.

I can wholeheartedly recommend both the Cuzi bathtub and the service from Tubble.
Thanks again to the whole team – I’m looking forward to many more relaxing baths! 😊

June 18, 2025
Unprompted review
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Reply from Tubble

Wow – thank you so much for this amazing review! We’re thrilled to hear that you’re enjoying the Cuzi and that our team was able to help you quickly when an issue arose. Wishing you many more spa-like moments ahead! 😊🛁

Rated 4 out of 5 stars

Filter

Unfortunately, the filter I want to replace is not available anymore but Nikki - from customer service has supported me really fast to give a solution. Good service!

June 16, 2025
Unprompted review
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Reply from Tubble

Thanks for your kind words! Happy to hear Nikki could help you out quickly. We'll pass on the compliment! 😊

Rated 4 out of 5 stars

A really great product - but Cuzi is very loud!

A really great product, presented very clearly with insightful information, video reviews from real people, and quicky, straightforward delivery. A very worthwhile product that I'm very happy with.

The only reason I didn't give 5 stars is because the motor for the jacuzzi is so extremely loud that it is basically unusable, even at the lowest setting its anything but relaxing to have this motor roaring like an industrial vacuum cleaner - would not recommend the "Cuzi" version of this otherwise amazing product.

May 19, 2025
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Reply from Tubble

Thank you for the thoughtful review and your kind words about the product and experience. We’ll pass this feedback to our product team for future improvements!

Rated 5 out of 5 stars

Great customer services !!

Great customer services !!! I had little troubles with my tubbles as I use them a lot, and everytime they answer promptly and help me solve my issues !!! Great team there !!! Vivat TUBBLE !!!

June 16, 2025
Unprompted review
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Reply from Tubble

Thank you so much! We love hearing this kind of feedback – it means a lot to our team. Vivat Tubble indeed! 😊🛁

Rated 3 out of 5 stars

Package opened previously?

The original package seemed to be opened and taped together. Why not replace the packaging with new one? The product itself only the bottom compartment holds air pressure. The top part leaks slowly and is deflated after couple of hours. Seems like a quality issue.

May 6, 2025
Tubble logo

Reply from Tubble

Hi Nigul,
Thank you for the review - we take our customers’ feedback seriously. We are sorry to hear that you’ve experienced poor product packaging and product quality, of course this should not have happened and we are eager to fix this.
We have sent you an email so please check your inbox (and your spam folder as well, just in case!) to find an email from us hello@tubble.com !

Kind regards,
Sophie

Rated 5 out of 5 stars

Tubble has turned my balcony into my own personal spa!

Tubble has completely transformed my urban balcony into a personal spa retreat! It’s become my favorite way to unwind after a long day—completely private, super relaxing, and all without leaving home.

The setup was quick and easy, and the design is smart and sturdy. It fits perfectly on my balcony, and the material feels strong and supportive even when filled to the max. Filling and draining it is simple, and the included pump makes inflation a breeze.

Customer support was also top-notch, with fast shipping and clear instructions. The whole experience has been smooth and stress-free.

If you have a balcony and no bathtub, do yourself a favor—get a Tubble. It's the best purchase I've made in ages!

June 10, 2025
Unprompted review
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Reply from Tubble

Hi Thomas,

Thank you for your beautiful feedback !
With summer approaching, it’s the perfect time to have your own private spa on your balcony ! Enjoy !

- the Tubble team

Rated 5 out of 5 stars

The bath is big enough for two and…

The bath is big enough for two and small enough to store anywhere! Thank you for the relaxing times!!

May 6, 2025
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Reply from Tubble

So glad to hear that – the perfect balance of comfort and convenience! Enjoy many more relaxing moments! 🛁😊

Rated 5 out of 5 stars

My Tubble experience

I ordered my Tubble bathtub two years ago and I'm still using it – the quality is really great. Customer support is super friendly and helpful. I highly recommend Tubble, if you don't have a regular bathtub but still want to take one

June 3, 2025
Unprompted review
Tubble logo

Reply from Tubble

Thank you for your long-term support! We're so glad your Tubble is still going strong after two years – and that our team could be there when needed. Enjoy many more baths! 🛁✨

Rated 5 out of 5 stars

No Tub-blues for this Tubble customer

Nikki was very helpful in helping me replace a broken item quicky after emailing support. Very friendly service. I love my Tubble and tell all my friends about it. Some judge me for getting it, but who cares what those Tubble-less people think?

Thanks Tubble!

June 2, 2025
Unprompted review
Tubble logo

Reply from Tubble

Haha, we love that! Thank you for spreading the Tubble love – and we're so glad Nikki could help. Tubble pride all the way! 😄🛁

Rated 5 out of 5 stars

Its great to have a jaccuzy at home🫶

Its great to have a jaccuzy at home🫶. We had a problem with our bathtub and Leonardo fro mthe helpdesk immediatly and uncomplicated offered help-thank you!

April 28, 2025
Tubble logo

Reply from Tubble

Thank you! We're so glad Leonardo could assist quickly — and that you're enjoying your at-home jacuzzi experience! 🫶🛁

Rated 5 out of 5 stars

Great product

Great product. And great customer service. Thank you for your help leonardo. Would highly reccomend

May 28, 2025
Unprompted review
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Reply from Tubble

Thank you so much! We’ll pass your thanks on to Leonardo — and we’re thrilled to hear you’d recommend us! 😊

Rated 5 out of 5 stars

Absolutely wonderful product

Absolutely wonderful product, very high quality, and very friendly and prompt customer service! I would order from them again and again! I highly recommend them to everyone.

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible customer service with Leonardo!

I had some personal difficulties that made my order more complicated than usual, but Leonardo from Tubble went above and beyond to help me. He was kind, quick to respond, and even offered to help me with the shipping cost by refunding £17 to my original payment method. It's rare to find such thoughtful and human customer service these days. Thank you so much — I'm genuinely impressed and grateful!

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Faulty pump replaced with no fuss or palaver!

My new Tubble water pump worked perfectly the first time I used it, but for some reason failed on the second time of asking. I wrote to Tubble explaining the situation and just a couple of days later was delighted to receive a brand new replacement pump. Now that's what I call first class customer service. Thank you Tubble!

April 15, 2025
Rated 5 out of 5 stars

Great customer service

The customer service at Tubble is outstanding! From the very first contact, I was helped quickly and politely. My issue was resolved really quick, and I truly felt valued as a customer. This is exactly how great customer service should be!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great help

Great help
Somehow my confirmation mail didn t arrive. When i asked about this i got great support. And the parcel arrived in time.

May 13, 2025
Unprompted review

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