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Company details
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Tucan Casino is an online gaming platform for UK players who are looking for a casino outside the GamStop self-exclusion scheme. The site operates under a Curaçao licence and draws on software from providers including Evolution, Pragmatic Play, NetEnt, Microgaming, Playtech, Play'n GO, Big Time Gaming and ELK Studios. The games catalogue includes slots, table games, live dealer titles and crash games. Slots available on the platform range from widely recognised titles like Book of Dead, Starburst and Gates of Olympus 1000 through to newer releases. Table game options cover blackjack, roulette, baccarat and Casino Hold'em in both standard and live formats. The live casino section is available around the clock and includes titles such as Lightning Roulette, Crazy Time, Monopoly Live, Infinite Blackjack and Deal or No Deal Live. Crash games like Aviator and Spaceman are also listed. Beyond casino games, the platform includes a sportsbook covering football, tennis, horse racing, MMA, esports and other markets, with fractional and decimal odds formats available. New players receive a welcome bonus of 225% up to 500. Ongoing promotions include cashback, free spins and tournaments where players earn points through gameplay and compete on a leaderboard. Promo codes are distributed through email newsletters and social media. Payment options cover debit and credit cards, e-wallets including Skrill and Neteller, Jeton Wallet, prepaid cards such as Paysafecard, bank transfer, Revolut and Monzo, CashToCode vouchers, Apple Pay, Google Pay and several cryptocurrency options. Most deposit methods are processed instantly. Withdrawals range from a few hours for crypto and e-wallets up to five business days for bank transfers. The platform is accessible via desktop browser, mobile browser and dedicated apps for both iOS and Android. The Android version is downloaded as an APK file rather than through the Play Store. The mobile site uses responsive design and HTML5, so it works across screen sizes without needing the app installed. Customer support is available through live chat on the site, email, a contact form and messaging apps including WhatsApp and Telegram. Standard policy documents are published on the site covering terms and conditions, privacy policy, cookie policy, AML procedures, responsible gambling and dispute resolution. Players can set deposit limits or use self-exclusion tools through their account settings.
Contact info
7 High Street, EX1 1BW, Exeter, United Kingdom
- +44 7854 677 300
- pr@tucancasinogames.co.uk
- tucancasinogames.co.uk
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