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See what reviewers are saying

Rated 5 out of 5 stars

All went off well..Good product (Mahendra 3lt Pressure Cooker) as advertised..Efficient hotline staff..Delivery with 2 days of payment..I did a purchase last year too of an Induction Cooker & I recomm... See more

Company replied

Rated 5 out of 5 stars

I purchased an activation key from Tudo.lk from a seller named "Rollerbit." However, when I attempted to activate it, I received an error stating: "You have exceeded the maximum number of acti... See more

Rated 3 out of 5 stars

I ordered a water dispenser unit (Vesta) and when I make the payment there was an issue I faced in payment portal. it said server error on my screen. I had to call customer services to get my order ve... See more

Company replied

Rated 3 out of 5 stars

The automated system response, notifications and the courier service options, customer care etc all good. Site setup is also good. The service is also fast. However I faced some issues which I under... See more

Company replied

Company details

  1. e-Commerce Service

Written by the company

We connect thousands of buyers and sellers around Sri Lanka, empowering people & creating economic opportunities for all. Within our markets, thousands of people around the Sri Lanka connect, both online and offline, to make, sell and buy unique goods.We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses. Our mission is to reimagine commerce in ways that build a more fulfilling and lasting world, and we’re committed to using the power of business to strengthen communities and empower people.


Contact info

3.6

Average

TrustScore 3.5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery with super smooth customer service… highly recommended..

June 3, 2024
tudo.lk logo

Reply from tudo.lk

Thank you sir

Rated 5 out of 5 stars

Good Service

The item was delivered on day itself like 15 -20mins.. was working great as well.. so Im happy with the purchase

May 18, 2024
tudo.lk logo

Reply from tudo.lk

Thank you sir

Rated 1 out of 5 stars

Don't buy anything from this seller

Don't buy anything from this seller; they are cheating the customer. If we cancel the order, they will not refund the money and only issue the coupon; you cannot get your refund. I never seen like this online shopping, terrible experience.

May 1, 2024
Unprompted review
tudo.lk logo

Reply from tudo.lk

"For the Orders which requested to cancel by the customer will be refunded via REFUND VOUCHER ONLY"

You agreed to these terms and conditions when making the purchase.
https://help.tudo.lk/docs/tudo-kb/layouts/refund-process-5741/

Rated 5 out of 5 stars

Good

It's good and keep their promise

March 3, 2024
tudo.lk logo

Reply from tudo.lk

Thank you sir

Rated 5 out of 5 stars

Its amazing I have been using this for…

Its amazing I have been using this for a long time and I really like their service. I think everybody should use this because they are affordable and their custom service is the best.

March 1, 2024
tudo.lk logo

Reply from tudo.lk

Thank you sir

Rated 2 out of 5 stars

I Got only 1 item i ordered and paid

I Got only 1 item i ordered and paid
Missing small courier bags 50pcs
Only received Medium size 25

March 1, 2024
tudo.lk logo

Reply from tudo.lk

We have charged only for the what we delivered sir. Balnace payment refuned to you

Rated 1 out of 5 stars

The item is not working

The item is not working. I already sent the video. Please let me know what's the next step.

February 2, 2024
tudo.lk logo

Reply from tudo.lk

Please follow the steps to return the product.

Rated 1 out of 5 stars

I ordered three items I was charged…

I ordered three items I was charged shipping fee for each ill never order again

February 2, 2024
tudo.lk logo

Reply from tudo.lk

Tudo is a Multi-Vendor Shopping Mall. If you order items from different sellers, you will charge shipping separately. and it is showing clearly at the checkout.

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