All went off well..Good product (Mahendra 3lt Pressure Cooker) as advertised..Efficient hotline staff..Delivery with 2 days of payment..I did a purchase last year too of an Induction Cooker & I recomm... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased an activation key from Tudo.lk from a seller named "Rollerbit." However, when I attempted to activate it, I received an error stating: "You have exceeded the maximum number of acti... See more
I ordered a water dispenser unit (Vesta) and when I make the payment there was an issue I faced in payment portal. it said server error on my screen. I had to call customer services to get my order ve... See more
Company replied
The automated system response, notifications and the courier service options, customer care etc all good. Site setup is also good. The service is also fast. However I faced some issues which I under... See more
Company replied
Company details
Written by the company
We connect thousands of buyers and sellers around Sri Lanka, empowering people & creating economic opportunities for all. Within our markets, thousands of people around the Sri Lanka connect, both online and offline, to make, sell and buy unique goods.We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses. Our mission is to reimagine commerce in ways that build a more fulfilling and lasting world, and we’re committed to using the power of business to strengthen communities and empower people.
Contact info
61 A,Akurugoda,, Sultanagoda, 81000, Matara, Sri Lanka
- +94712666666
- info@tudo.lk
- tudo.lk
3.6
Average
123 reviews
Replied to 25% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from tudo.lk
Thnak you sir.
Trustworthy seller and products
The delivery delayed but the product is good. They should improve the packing, because one glass was broken in the edge. Anyways, trustable seller and service.
January 2, 2024
Reply from tudo.lk
Thank you for the review sir. will do the needful on next time.
Reply from tudo.lk
Thank you sir
Reply from tudo.lk
Thank you sir
Highly recommended
Clear notification on the each event of shipping,
Shipped exactly the same as informed
January 1, 2024
Reply from tudo.lk
Thank you sir
baking mat review
i bought a baking mat. it is good. bit thin. but okay. i got the pink colour one.
December 1, 2023
Reply from tudo.lk
Thank you madam
All went off well..Good product…
All went off well..Good product (Mahendra 3lt Pressure Cooker) as advertised..Efficient hotline staff..Delivery with 2 days of payment..I did a purchase last year too of an Induction Cooker & I recommend Tudo to anyone.
November 2, 2023
Reply from tudo.lk
Thank you sir
Used phone case and wrong model
The phone case that I recieved looks like it has been used before. There are multiple scratches and the phone case does not have some port openings for my phone.
November 2, 2023
Reply from tudo.lk
Sorry for the issue. please contact us for replacement
I have one suggestion about delivery…
I have one suggestion about delivery charges. If customer purchase random items don't calculate delivery charges for one by one.
November 2, 2023
Reply from tudo.lk
Thank you for the suggession sir. Tudo is a marketplace. Products are from different sellers. If you select from different sellers, there will be different delivery chargers
Customer service suck
Customer service suck
Contact time more than 4days have to wait
They can't find payment issue and resolve it
November 2, 2023
Reply from tudo.lk
Do not post fake review sir. Your order delivered within agreed time frame
Reply from tudo.lk
Thank you sir
Inferior Products and Sellers should not exist on the platform
The automated system response, notifications and the courier service options, customer care etc all good. Site setup is also good. The service is also fast. However I faced some issues which I understand coming from sellers' end.
01.I didnt get to check the viability of the seeds ordered, but the car antenna ordered does not have a sound build quality. No idea of the performance still. The two antenna arms are loose and moving. Not ideal for a high end car.
02. I took a careful attention and spent a lot of time picking up the items for my order. But later I was informed that the seller was not responding. I believe TUDO should not keep such products listed on their platform because that is a bad experience for customers, it destroys customer image on the platform. Such non-responsive sellers should not exist.
November 2, 2023
Reply from tudo.lk
Sir, sorry for the issue. you can reach us for replacement
Reply from tudo.lk
Thank you sir
I ordered a dvd on tudo.lk.My item…
I ordered a dvd on tudo.lk.My item arrived after two weeks.Great shopping website.Thanks tudo.lk staff.You are doing well
October 10, 2023
Unprompted review
Reply from tudo.lk
Thank you sir
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.