Tudor Environmental Reviews 

70
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Always fantastic service - efficient and accurate with the orders and they come the next day which is very handy - this enables us to be able to continue with our work without delays waiting for too... See more

Company replied

Rated 5 out of 5 stars

Its always so easy. Log in find what you want order and turns up with in a couple of days unless in stock then comes tomorrow. Great service if there is ever a problem they are quick to resolve and su... See more

Company replied

Rated 5 out of 5 stars

Very effective service. Fast delivery of items. Items nearly always in stock. Easy to get hold of and friendly when calling. Regular contact from company and salesperson. Expanding range of items. Co... See more

Company replied

Rated 5 out of 5 stars

The communication throughout the whole ordering process is amazing with regular updates. The speed to get a quote to items being dispatched is by far the best out there. And the flapjacks are amazin... See more

Company replied

Company details

  1. Garden
  2. Grounds Maintenance Service
  3. Machine Repair Service
  4. Machine Shop
  5. Machine Workshop
  6. Tool Wholesaler

Written by the company

Who are we you're asking? Good question... We started back in 1994 working from a garden shed with little idea of what was to follow! Fast forward 30 years and we have a great team going above and beyond to send out high-quality grounds maintenance products to our customers all around the UK. We ship over 80% of orders same day. From 6,500 product lines, we hold 98% of normal stock items. What has remained consistent is the “Exceed Customer Expectations” mind-set of our amazing team of 40 workers all willing to go the extra mile for our customers. OUR MISSION - To source and supply a comprehensive range of quality products to fulfil the needs of the Professional Grounds Maintenance Industry. OUR VISION - To be recognised nationally as the preferred supplier to the Grounds Maintenance Industry, due to our exceptional service in the supply of an extensive range of relevant & quality products at attractive prices. OUR VALUES - We are committed to: Providing a helpful, friendly and very high level of personal service. Integrity and honesty in every situation. Having sales staff with high levels of product knowledge. Quickly resolving any issues arising. Providing customers with a "better" buying experience. Starting back in 1954, previously having been grounds maintenance contractors ourselves, Tudor Environmental has been committed to give their customers a top-class service and to help them get ahead and complete their tasks in the best possible way. 1954 – Founder of the business, Stewart Beresford leaves school to study Horticulture. 1976 – Stewart starts Tudor Horticulture. 1980 – His sons Andy and Jerry join as the business quickly expands. 1993 – Tudor Environmental, sister company to Tudor Horticultural begins to take shape. 1994 – Tudor Environmental moved into its first commercial premises. 2006 – The business moves to much larger premises as growth continues over time. 2016 – The business moves to much larger premises again where they remain in 2024. As a family-owned business, now in it’s third generation, we continue to passionately adhere to our original values and culture. This includes integrity and honesty in every situation, being easy to deal with, providing a helpful, friendly, and very high level of personal service – as the ‘one-stop shop’ supplier to the professional grounds maintenance industry. Over the last 30 years, we have grown to become a key supplier to numerous Councils, Contractors, Grounds Departments and Landscapers throughout the UK. We look forward to being of service to you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(70)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Paperwork was excellent and time it…

Paperwork was excellent and time it took to receive confirmation was quick unlike other Companies. Really please

November 1, 2024
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Reply from Tudor Environmental

Thanks for the review Sharon - our pleasure and glad to be of service again in the future

Rated 5 out of 5 stars

After a helpful chat with Tudor at…

After a helpful chat with Tudor at Saltex I was able to select the spreader I needed. Following that, I ordered it from Tudor online and the order was with me the next working day. Great service.

November 1, 2024
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Reply from Tudor Environmental

Thanks for the review Chris - it was our pleasure and look forward to being of service again.

Rated 5 out of 5 stars

Great business,excellent on price, customers service and choice

Wow great service and choice, I have been dealing with Alex and the team at Tudor for around 15 years and once you use the company from start to finish they are friendly, very knowledgeable staff considering they sell over 6500 products for the grounds industry, if you need any help or advice they will giude you through to help make sure you buy the right kit, we order regularly either using the website or over the phone and the last few deliveries have arrived next day which is fantastic service, also the customer service is stand out!
Keep up the great work Tudor!

September 6, 2024
Unprompted review
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Reply from Tudor Environmental

Thanks Doug - your feedback is much appreciated - will pass onto Alex and the team - sure will give them encouragement! Thank you for your business over the years and look forward to serving you again soon. All the best for a great week

Rated 5 out of 5 stars

Always fantastic service

Always fantastic service - efficient and accurate with the orders and they come the next day which is very handy - this enables us to be able to continue with our work without delays waiting for tools etc.
The flapjacks are very nice too!
Thank you.

September 2, 2024
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Reply from Tudor Environmental

Thanks Julie - appreciate the feedback and glad you're finding the new express service useful! Glad you like the flapjack too!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. They do what they say and let you now if there is an issue.

September 2, 2024
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Reply from Tudor Environmental

Thanks Erica - appreciate that - look forward to being of service again!

Rated 5 out of 5 stars

The people!!

The people!!
Nothing is too much trouble.
They know their business inside out which leads to great service.

August 1, 2024
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Reply from Tudor Environmental

Thanks that means alot to us - glad to be of service and thanks for the review.

Rated 5 out of 5 stars

Always a great service

Always a great service. Great communication and speedy deliveries.

August 1, 2024
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Reply from Tudor Environmental

Thanks for the review - look forward to being of service again!

Rated 5 out of 5 stars

Customer service

Efficient telephone sales order. Very polite salesperson

August 1, 2024
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Reply from Tudor Environmental

Our pleasure! Thanks for the review.

Rated 5 out of 5 stars

Great service

Always excellent service

July 1, 2024
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Reply from Tudor Environmental

Thanks for the review AJ - glad to be of service and look forward to seeing you again

Rated 5 out of 5 stars

Top service from Tudor 👍

As always , quote given very quickly , confirmation of order sent , all a fast ,effective service .
delivery always on time and reliable .

July 1, 2024
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Reply from Tudor Environmental

Thank you for your review Chris - appreciate your review and hope we can help you again soon!

Rated 5 out of 5 stars

Response quick and professional

Staff very helpful and knowledgeable for the strimmer and hedge cutter type that I was looking for.

July 1, 2024
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Reply from Tudor Environmental

Thanks for your feedback Mark - will forward your comments onto the counter team - look forward to being of service again soon...

Rated 5 out of 5 stars

On time delivery and clear…

On time delivery and clear communication.

June 19, 2024
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Reply from Tudor Environmental

Thanks for the feedback Karl - it's much appreciated! Look forward to being of service again soon.

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