Tudor Environmental Reviews 

70
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Always fantastic service - efficient and accurate with the orders and they come the next day which is very handy - this enables us to be able to continue with our work without delays waiting for too... See more

Company replied

Rated 5 out of 5 stars

Its always so easy. Log in find what you want order and turns up with in a couple of days unless in stock then comes tomorrow. Great service if there is ever a problem they are quick to resolve and su... See more

Company replied

Rated 5 out of 5 stars

Very effective service. Fast delivery of items. Items nearly always in stock. Easy to get hold of and friendly when calling. Regular contact from company and salesperson. Expanding range of items. Co... See more

Company replied

Rated 5 out of 5 stars

The communication throughout the whole ordering process is amazing with regular updates. The speed to get a quote to items being dispatched is by far the best out there. And the flapjacks are amazin... See more

Company replied

Company details

  1. Garden
  2. Grounds Maintenance Service
  3. Machine Repair Service
  4. Machine Shop
  5. Machine Workshop
  6. Tool Wholesaler

Written by the company

Who are we you're asking? Good question... We started back in 1994 working from a garden shed with little idea of what was to follow! Fast forward 30 years and we have a great team going above and beyond to send out high-quality grounds maintenance products to our customers all around the UK. We ship over 80% of orders same day. From 6,500 product lines, we hold 98% of normal stock items. What has remained consistent is the “Exceed Customer Expectations” mind-set of our amazing team of 40 workers all willing to go the extra mile for our customers. OUR MISSION - To source and supply a comprehensive range of quality products to fulfil the needs of the Professional Grounds Maintenance Industry. OUR VISION - To be recognised nationally as the preferred supplier to the Grounds Maintenance Industry, due to our exceptional service in the supply of an extensive range of relevant & quality products at attractive prices. OUR VALUES - We are committed to: Providing a helpful, friendly and very high level of personal service. Integrity and honesty in every situation. Having sales staff with high levels of product knowledge. Quickly resolving any issues arising. Providing customers with a "better" buying experience. Starting back in 1954, previously having been grounds maintenance contractors ourselves, Tudor Environmental has been committed to give their customers a top-class service and to help them get ahead and complete their tasks in the best possible way. 1954 – Founder of the business, Stewart Beresford leaves school to study Horticulture. 1976 – Stewart starts Tudor Horticulture. 1980 – His sons Andy and Jerry join as the business quickly expands. 1993 – Tudor Environmental, sister company to Tudor Horticultural begins to take shape. 1994 – Tudor Environmental moved into its first commercial premises. 2006 – The business moves to much larger premises as growth continues over time. 2016 – The business moves to much larger premises again where they remain in 2024. As a family-owned business, now in it’s third generation, we continue to passionately adhere to our original values and culture. This includes integrity and honesty in every situation, being easy to deal with, providing a helpful, friendly, and very high level of personal service – as the ‘one-stop shop’ supplier to the professional grounds maintenance industry. Over the last 30 years, we have grown to become a key supplier to numerous Councils, Contractors, Grounds Departments and Landscapers throughout the UK. We look forward to being of service to you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70 reviews

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4.6

All reviews

(70)

33 reviews in the last 12 months

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Rated 3 out of 5 stars

ONLY GETTING PART SHIPMENTS

ONLY GETTING PART SHIPMENTS
TNT WASTE OF TIME

June 19, 2024
Tudor Environmental logo

Reply from Tudor Environmental

Thanks Kevin - yes you are correct for some reason TNT split up the orders, deliver the same order on different vans on the same day . Rest assured we have a team of 3 in our customer service team trying to sort out queries like these. Appreciate your patience.

Rated 5 out of 5 stars

You've tried the others, you deserve a better service

You've tried the others, you deserve the best. What an amazing helpful professional main dealer service. Diagnosed and repaired my robot IMow lawn mower and petrol tools. Approachable helpful and experienced staff. Reliable, quick turnaround on my repairs so downtime minimised during growing season. Wide selection manufacturers kit & accessories to see in store. I was recommended to them by a longstanding local commercial arborist surgery. 100% recommend + use again.

April 30, 2024
Unprompted review
Tudor Environmental logo

Reply from Tudor Environmental

Thanks for the review - much appreciated - will pass onto relevant staff. Look forward to being of service again to you

Rated 5 out of 5 stars

Excellent Company!

This company is just excellent. Purchased a telescopic tree pruner over the 'phone and it arrived next day, very well packaged. Very helpful and friendly staff. Excellent communication and (what a relief!) no using the virus as an excuse for poor customer service and delayed delivery. I would definitely recommend.

June 18, 2020
Unprompted review

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