Tuff Supplies 

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Rated 1 out of 5 stars

Purchased an item on AMAZON. NOV 5th. Emailed tracking number NOV 7. Delivery date scheduled "NO LATER THAN NOV 14". Nov 14th NO ITEM. return to tracking number only to find item had NOT been accepted... See more

Rated 1 out of 5 stars

I would like to share with everyone, my most shocking experience that I had with this company It started with an order for a box of chandelier bulbs.. I placed an online order for a B... See more

Rated 2 out of 5 stars

Ordered two cooling items on 6/7, a Saturday. I did not expect shipping until maybe Tuesday 6/10, for the "Next Day Shipping". I sent a message on 6/11 Wednesday, as there was no update on my order... See more

Company replied

Rated 1 out of 5 stars

After I placed an order nothing happened. After a couple weeks I called the number listed. She had no idea and said the Order number was not listed. Wait again for more time to pass.... and a refund e... See more

Company details

  1. Safety and Work Wear Store
  2. Business to Business Service

Information provided by various external sources

Welcome to the official online home of Tuff Supplies, your ultimate source for high-quality personal safety equipment and workplace safety gear. For close to ten years we’ve been outfitting everyday people and professionals alike with top-value offers from our 30,000+ products catalog. We help employers meet OSHA regulations for industrial safety, carry reliable products to protect workers from workplace accidents and the discomforts and dangers of hot, cold or rainy environments, and offer high-visibility safety vests, coats, pants and T-shirts that meet ANSI 107-1999.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great to do business with

I ran into a small glitch, but Tuff Supplies was right on top of it and fixed the problem right away. Thanks a million

June 20, 2014
Unprompted review
Tuff Supplies logo

Reply from Tuff Supplies

Thanks Kevin, Really appreciate sharing your positive experience.

Joel

Rated 5 out of 5 stars

One on one service

I like to talk to a person instead of a computer
The customer service rep Joel was very friendly and helpful with my order.

June 18, 2014
Unprompted review
Tuff Supplies logo

Reply from Tuff Supplies

Thanks Anthony, Really appreciate sharing your positive experience.

Joel

Rated 5 out of 5 stars

The Best !

Joel is #1 when it comes to customer satisfaction! He was also very quick to get back with me when either he couldn't answer phone or when you sent a email ! He should get a raise ! Will shop again and will pass on to my friends ! Thanks Tuff Supplies !

June 17, 2014
Unprompted review
Tuff Supplies logo

Reply from Tuff Supplies

Thanks Gary, Really appreciate sharing your positive experience.

Joel

Rated 5 out of 5 stars

great service

I appreciate the great help that you have given me for the supplies I needed it has come in great use I will order more supply when it comes to it thank you guys

June 17, 2014
Unprompted review
Tuff Supplies logo

Reply from Tuff Supplies

Thanks Juan, Really appreciate sharing your positive experience.

Joel

Rated 3 out of 5 stars

PCV2A Description Wrong

The product description of the Occunomix PCV2A replacement vest indicates cooling packs are included. When product arrived without cooling packs, I then had to order the cooling packs separately. The combined cost was greater than if I had bought the product that was the vest and cooling packs together, but I was not offered a refund when I submitted a comment through the website.

June 17, 2014
Unprompted review
Tuff Supplies logo

Reply from Tuff Supplies

We recognize that there was a description error that indicated cooling packs were included. However, there was also a section clearly indicating this was a VEST ONLY option. We also did not hear from you via phone or email and would be interested to see proof of an email sent to us, since had we received this we would have responded straight away. Lastly, the Vest you purchased was $70 vs the vest which does come with a cooling pack which is $148.50 and which is another indication that the original vest purchased was a vest only option. Saying all of this, we acknowledge things were not 100% clear and therefore would like to offer a $30 which is just over half the difference you ended spending, to be applied t your next order.

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