Tug-E-Nuff Reviews 

340
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the durable build and engaging design of the toys, which keep pets wonderfully entertained and focused during daily walks and games. Many pet owners state that these products are exceptionally well made and highly effective for interactive training activities. Though some customers experienced durability issues, a few reviewers noted that certain items frayed quickly or had squeakers that stopped working after a very short period of use. Despite these occasional drawbacks, people generally find the overall product selection to be a fantastic and reliable investment for their beloved animals.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, variety, and... See more

Quality

Consumers find quality to be ambiguous, with strongly contrasting experiences reported. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My rescue won't play without it! I rescued a dog almost two years ago, who has endured more suffering than any dog should, and as such, he really struggled with play, until we introduced the Tug-E-Nuf... See more

Rated 5 out of 5 stars

Excellent quality tug toys for my puppy, we struggled with toys that he actually likes to play with for a decent period of time but he loves the tug-e-nuff ones and will happily play with them for a g... See more

Rated 5 out of 5 stars

I bought 3 different products from this company as my 2 dogs have very different needs. All of which have been a great hit. The bungee chaser for a very energetic Lab. She loves to chase and tug. Tw... See more

Rated 5 out of 5 stars

Order arrived within a few days. My dog and I were very excited and the items did not disappoint. I ordered the Pocket Fauxtastic Tug, Faux Fur Squeaky Bungee Chaser and Faux Fur Pocket Bungee Squea... See more


Company details

  1. Pet Store

Written by the company

Founded in 2009, Tug-E-Nuff is home to the world’s #1 tug toys for dogs. We’re on a mission to inspire more joy, more play, and more quality time between dogs and their humans worldwide. The Tug-E-Nuff toy range has been developed by dogs trainers over more than a decade, delivering bundles of happy tail wags worldwide. Thanks to feedback from our 2000+ partner dog trainers and thousands of happy customers, our toys continue to evolve to suit every kind of dog, and every motivation. ✔ A mighty 9/10 of owners say Tug-E-Nuff toys enrich their dog’s life ✔ 88% say Tug-E-Nuff toys positively improve the bond they share with their dog ✔ 88% owners say our toys have helped them with their training challenges ✔ Over 98% of owners would recommend Tug-E-Nuff to a friend


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

340 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(340)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant toy for your dog

Great service, prompt delivery, my dog absolutely loves his new toy. Great quality my dog destroys everything and this still looks like new after a couple of weeks!

May 21, 2023
Rated 5 out of 5 stars

Very satisfied

The website is easy to use. Updates on order, dispatch and delivery were very quick. It arrived in a bag which was recyclable. I liked that you received a small booklet with guidance on using the tuggy with your dog, it is helpful and ensures a positive experience for the dog.

May 20, 2023
Rated 5 out of 5 stars

Amazing toy

Amazing toy, speedy delivery, one endlessly entertained dog. Pups not sure if it’s a friend or a tug toy. Perfect toy for a bull breed!!!

May 20, 2023
Rated 5 out of 5 stars

Best toy for my Boxer!

Wow! Really shocked to see poor reviews on here. I bought my crazy puppy boxer the Wondabaa Bungee Sheepskin for Christmas and he still gets so excited with it. We can literally play for an hour each time the toy comes out. As its got a bungee cord it's not as harsh as a tug toy so friendly for us owners too. I found it very well made... it literally is the only toy my dog has that's in one piece.
We never leave him alone with it otherwise he'd probably tear into it pieces but it is a tug toy so does need a human constantly on the other end.
I would certainly recommend this toy to any dog. You can't get crazier than a boxer!

April 25, 2023
Unprompted review
Rated 1 out of 5 stars

Potential dangerous dog toy

Purchased the Wondabaa Sheepskin Bungee Tug. My puppy Cockapoo ripped big chunks of the fur off in seconds (luckily did not ingest any), Customer Services only want to offer a replacement as apparently "don't offer refunds on used products"! Also, implied we were at fault as we must have used it wrong! I have seen Trustpilot reviews where they have offered people their money back, so shocking customer service as well! Please don't purchase for your beloved pet as it has the potential to be very dangerous!

April 6, 2023
Unprompted review
Rated 1 out of 5 stars

Dangerous toy

We purchased the rabbit skin chaser tug having followed the advice from Tug-e-nuffs's own article on the best toys for sighthounds as we wanted our greyhound to be more active. We followed their advice, watching the video (incidentally this is actually for another product) and using the booklet they send. Within a minute our greyhound had the entire rabbit fur part in his mouth. Very quickly he managed to get off the majority of the fur (it is attached to the tug like a sheath) and swallowed it. We were genuinely distraught and faced a £400 vet bill. Luckily our greyhound vomited it back up intact and has recovered well.

When we contacted the company they implied that it was our fault as we hadn't followed the instructions correctly, yet all we did was follow their instructions! They also said that it had happened because our dog had chewed the tug... When I queried whether this product was suitable for a greyhound they said it was suitable for all breeds if used correctly. Our greyhound is medium sized and he managed to get all of the fur part in his mouth in one go.The bite area is too thin to encourage a large dog to bite down and tug. Lastly, they offered us a refund but made clear this was a favour and not their normal policy.

We could have lost our dog, or faced a hefty vet bill because of this product. I hope the company reconsiders the safety of this product and whether it really is suitable for medium/large breed dogs.

April 8, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look