Alcohol shop Reviews 385

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I think, this was once a good business but now it turned to a ripoff/scam page - I don't find a more logical answer to this unprofessional behaviour. I ordered Lonkero for 120 Euros on 10th of May.... See more

Rated 5 out of 5 stars

It doesn't make sense for me where to shop alcohol, but if I need quality one, maybe even limited, I always enter this website and fill up the basket. I am collecting liquor, I have a kinda big bar... See more

Rated 4 out of 5 stars

It's like... I am in my dream. yeah, I prefer drinking. not a heavy drinker, but never deny drinking some quality liquor, because it helps to relieve stress and chill for real! there is a great as... See more

Rated 2 out of 5 stars

Items in order was change without contacting customer, some courtesy items was added though. But changing items without contacting customer is No-no thing to do. I Will try some other company next tim... See more

Company replied

Company details


Contact info

3.0

Average

TrustScore 3 out of 5

385 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Real shop with horrible service or SCAM?

I think, this was once a good business but now it turned to a ripoff/scam page - I don't find a more logical answer to this unprofessional behaviour. I ordered Lonkero for 120 Euros on 10th of May. No tracking number yet (estimated delivery time 7 to 10 days, yeah *lol*) and no reaction to various messages. Got an invoice without any business information or adress. Beware of this shop! Don't think they will deliver anything, when I see the other recent reviews and get no reaction from them.
Pretty embarassing...

June 2, 2024
Unprompted review
Rated 5 out of 5 stars

It doesn't make sense for me where to…

It doesn't make sense for me where to shop alcohol, but if I need quality one, maybe even limited, I always enter this website and fill up the basket.
I am collecting liquor, I have a kinda big bar for a rainy day, so it's not a biggie for me to pay like a couple of tens of euros to order some high quality liquor. There is an impressively big assortment and this is what prepossesses me most of all. Anything I want to find, I can find here, from beer to cognac & rum. Thanks guys for such an online shop!

March 20, 2024
Unprompted review
Rated 4 out of 5 stars

It's like..

It's like... I am in my dream. yeah, I prefer drinking. not a heavy drinker, but never deny drinking some quality liquor, because it helps to relieve stress and chill for real!
there is a great assortment of different alcohol for all tastes and that is something i really like about this shop.

delivery is completely free of any hassle, you just stack everything you need in the basket and issue an order. two clicks, a couple of buttons pushes, and the bar of your dream is near the corner!

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Tulivesi rocks!

Excellent communication, quick response, well-functioning website... Tulivesi well deserves all the stars!

October 30, 2023
Alcohol shop logo

Reply from Alcohol shop

Thank you so much and hope to see you again shopping with us :)

Rated 5 out of 5 stars

Very good service

September 26, 2023
Alcohol shop logo

Reply from Alcohol shop

Hi, thank you for nice review and hope to see you soon shopping with us!

Rated 4 out of 5 stars

Cancelled order were succesfully refund…

Cancelled order were succesfully refund and there was no problems in communication with supplier. Supplier had problems with web pages which were hacked and that caused cancellation. But now everything seems to be back in shape including user order history etc.

July 31, 2023
Alcohol shop logo

Reply from Alcohol shop

Sorry for late reply, but yes, we are back to normal 😊😊😊

Rated 4 out of 5 stars

Up and running again

Up and running again
They had problems with hackers and blackmailing but everything is up and running again and deliveries arrive.
I had to wait for almost 1,5 months because of those problems, but eventually I got my package. Some confusion with items that were not in stock anymore (I got email about item not in stock and asked for a replace, eventually original item was in the package but one other item had been replaced, but it is what it is and ok for me, replace was what I wanted anyway if something was out of stock). And I had to ask for tracking URL from delivery company by myself, but package arrived, everything ok and I will order again. However a reminder for everyone using ANY webshop: Use Klarna, Paypal and/or credit card, do not pay things by money transfers - if ever there is a problem, Klarna/Paypal/Visa/Mastercard will help and back you up in case of problems/disputes.

June 19, 2023
Rated 3 out of 5 stars

Very bad // Recovery🤘

Before this, worked great. Now, nothing happens, bankrupcy maybe.

Ok, so theyre back again🤘🤘, there was some issue with things and stuff i guess but my drinks are on their way and should be 31.07. delivered for me.

June 28, 2023
Alcohol shop logo

Reply from Alcohol shop

Sometimes bad things happen, but all orders will be fulfilled and thouse who requested refund they get money back. We are back again fully operational. I know our reputation has suffered a lot, but we build it all back now and very fast again. We want to be reliable and trusworthy company. I have nothing else to add, but just shit happens sometimes.

Rated 1 out of 5 stars

No goods

No goods. Lost money.

June 30, 2023
Alcohol shop logo

Reply from Alcohol shop

You will not lose money and if I am not mistaken your order will be shipped this week or is already on the way. Nobody is safe, even governments can't protect their systems agains hackers.

Rated 1 out of 5 stars

No responce

I have couple times tryed to contact Tulivesi.com via email or web pahe - no responce. Also my selected transportation company have not got anything about my order.

July 10, 2023
Alcohol shop logo

Reply from Alcohol shop

I understand your concern, neither we had access to any of our email addresses nor shop backoffice and server, because server has 2-authentification through email receiving a code, but since we had no access to emails, it was a dead end to get to server. Now it's all up and running as you see. Nobody is safe agains hacking, even governments and banks can be taken downonce you are blackmailed by hackers demanding bitcoin payments.

Rated 1 out of 5 stars
Alcohol shop logo

Reply from Alcohol shop

I have explained that in earlier replies what happened, but trust me once you get into the same problem as we did it's far from having good sleep.

Rated 2 out of 5 stars

Do not order from this place!

Do not order from this place!
Order was placed almost 4 weeks ago, but nothing has happened.
Money is gone and no one is answering to messages.
Both tulivesi and volts e-mail adresses are shut down.

Update 19.7.2023
Now it says that my order is being processed. I hope they have solved their problems, because this has been a very good webshop before.

July 4, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look