Tunbridge Wells Shutters Ltd Reviews 

336
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Great service from start to finish, we had all quotes sent promptly as requested to help us decide. Steve knowledge is very helpful to decide the best options and we were then kept up to date with del... See more

Rated 5 out of 5 stars

We love our shutters and would definitely recommend using Tunbridge Wells Shutters. My family had used them previously and I’m very glad I also did.

Company replied

Rated 5 out of 5 stars

From start to finish Steve and the team were excellent. They measured, supplied and fitted perfect new shutters for all the windows in our new home. We were particularly pleased with the shutters for... See more

Company replied

Rated 5 out of 5 stars

Have used TW Shutters in our previous house and were really pleased with the results. New house now - new shutters. They look great. Professional job and Steve kept us up to date with delivery and... See more

Company replied

Company details

  1. Blinds Shop
  2. Furniture Store
  3. Interior Designer
  4. Window Treatment Store

Written by the company

Established in 2011 we are an independent company with the goal of providing high quality bespoke window shutters to homeowners and businesses. Since then, Tunbridge Wells Shutters has gained a reputation for exceptional service, expertise and attention to detail. Our customer reviews back up our ethos in delivering expertly fitted high quality shutters. Our service is always professional and our completely bespoke shutters ensure our customer's individual tastes and needs are met. Our knowledgeable team will be happy to help with design ideas and will assist you in making a great choice for your room. We only use our own fully trained and experienced fitters, no sub-contractors, which means your shutters will be fitted to perfection. Whether it's a simple installation or a complex project, our team is dedicated to providing a seamless stress-free experience for our customers. With lots of shutter companies out there you need to ensure that experience and a professional customer service are high on your list and this is what sets us apart in the industry. We pride ourselves on our: - Excellent customer service - Efficient communication - Expert advice - Precision measuring - Perfect fitting

Tunbridge Wells Shutters

Written by the company

Local and independent with over 10years experience

Contact info

5.0

Excellent

TrustScore 5 out of 5

336 reviews

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5.0

All reviews

(336)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend!

Really great guys, nice to deal with, trustworthy, shutters are of a very high standard, will definitely use them again and highly recommend!

January 9, 2024
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Reply from Tunbridge Wells Shutters Ltd

Dear Tez. Thank you for leaving a review for us. We are very pleased you found us good to deal with and that you would recommend us.
Regards, TWS.

Rated 5 out of 5 stars

I cannot praise Steve and his team…

I cannot praise Steve and his team highly enough. From start to finish they have been fantastic, incredibly professional and a pleasure to work with. I am thrilled with the shutters, they look amazing. I would highly recommend Tunbridge Wells Shutters.

December 7, 2023
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Susan. Thank you for taking the time to leave a review for us. We are so glad you like the end result, they look amazing in such a fantastic property and really suit it.
Regards, TWS

Rated 5 out of 5 stars

Amazing shutters

Amazing shutters! Steve did a great job transforming my living room. Looks beautiful and cozy - just in time for Christmas. Definitely recommend!

December 4, 2023
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Reply from Tunbridge Wells Shutters Ltd

Thank you Miss Cooke for taking time to leave a review for us. We very much appreciate your feedback. Have a great Christmas.
Regards, TWS

Rated 5 out of 5 stars

Fabulous work by the whole team 👍

Fabulous work by the guys, they were really polite, tidy and friendly! I am so pleased with the shutters and the quality. I will be ordering for further shutters once we have finished the rest of the house! Thank you so much. My rooms are instantly warmer and as they are fitted they are such a great addition to the bedrooms and office 👍

November 28, 2023
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Reply from Tunbridge Wells Shutters Ltd

Dear Debbie
Many thanks for leaving a review for us. We look forward to seeing you again as your property renovation continues. Glad you love the result.
Regards, TWS

Rated 5 out of 5 stars

Perfect shutters, great company

Beautiful shutters, fitted expertly! Ian and the team were friendly, patient (with my ever changing mind!) and very professional. The installation went without a hitch and with no mess left at all. It was like they’d never been here…except for the lovely new shutters! Many thanks to all at TW shutters, we would highly recommend.

October 30, 2023
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Reply from Tunbridge Wells Shutters Ltd

Thank you Victoria for taking the time to review Tunbridge Wells Shutters. We need to ensure that the correct decisions are made in order to get the right results, we are glad you like that result and that you would recommend us.
Regards, TWS

Rated 5 out of 5 stars

Our second time using TWS

This was our second time using Tunbridge Wells Shutters, a thoroughly professional team. Quality products and installation. No hesitation in recommending TWS to our neighbours.

October 10, 2023
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Thank you Graham for leaving a review for us. It was good to know that you were once again happy with our service and we thank you for recommending us to your neighbours.
Regards, TWS

Rated 5 out of 5 stars

Excellent experience with a great local company!

We had a fantastic experience dealing with Steve and the team at Tunbridge Wells Shutters.

We had just moved house and were keen to have shutters installed quickly. From first contact, Steve was friendly, efficient and knowledgeable. It was easy to arrange a visit. Steve impressed us with his clear knowledge of what would work best and the timeline to have the shutters installed. He was friendly throughout. We appreciated that he wasn't trying to use any sales tactics either!

The quote was competitive in terms of overall cost and timelines, and we were keen to go with a well-reviewed local company.

Steve said it was going to be 9-10 weeks and, that amount of time later, he and three colleagues arrived with our made-to-measure shutters. They installed them in a few hours. We appreciated how friendly and tidy they were throughout.

We're delighted with the end result. The shutters look great and we're very happy. We fully expect to be contacting Tunbridge Wells Shutters in the near future to install more! Thank you once again!

October 19, 2023
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Reply from Tunbridge Wells Shutters Ltd

Dear Jaz. Thank you very much for taking the time to review Tunbridge Wells Shutters. We are very pleased that you enjoyed dealing with us throughout the process and we look forward to hearing from you soon.
Regards, TWS

Rated 5 out of 5 stars

Tunbridge Wells Shutters

I had shutters fitted today 5/10/23 by Tunbridge Wells Shutters. From start to finish they were incredibly friendly, helpful and experienced. The fitters were early and apologised for it(unheard of nowadays). Fantastically clean. I would certainly recommend them to anyone.

October 5, 2023
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Reply from Tunbridge Wells Shutters Ltd

Dear Mr Mallion. Thank you for your review, it is very much appreciated. Glad you had a good experience dealing with us and that you would recommend us in the future.
Regards, TWS

Rated 5 out of 5 stars

Iain and Steve were both so friendly…

Iain and Steve were both so friendly and professional. We love our new shutters, they look great!

August 23, 2023
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Reply from Tunbridge Wells Shutters Ltd

Thank you Emma for reviewing us. Glad you like them.
Regards, TWS

Rated 5 out of 5 stars

Local, competitive and professional, perfect shutters

Right from the original meeting with Steve we knew we were in good hands. He talked us through all the options and explained everything thoroughly. We were told to expect a 9-10 week wait and it didn't take any longer. Iain arrived yesterday to install the shutters and again talked us through using and maintaining them. A completely professional and refreshing experience. We are so pleased we went with a small, competitve, local business and the shutters look absolutely great.

September 17, 2023
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Reply from Tunbridge Wells Shutters Ltd

Dear Clive. Thank you for your review and for noting that dealing with us was a refreshing experience. We are very glad you like the end result and thank you for your business.
Regards, TWS

Rated 5 out of 5 stars

Absolutely Superb - You will not find better!

Tunbridge Wells Shutters are one of the best companies I have ever had the pleasure to deal with. From the first contact I made to having the shutters fitted, everything was so well handled, explained and dealt with. I really could not have asked for more and the product they have supplied is superb quality, expertly fitted and the price was very very reasonable when compared to others in the market, including self fitted versions!!! I really could not have asked for more from the team there and would highly recommend them to anyone who asked.

September 13, 2023
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Andrew. Thank you very much for leaving us a review. These are important to us and it is great to have feedback like this, as this is what we strive for as a company.
Regards, TWS

Rated 5 out of 5 stars

Shutters are made to measure

Shutters are made to measure, so do take a while to arrive but definitely worth the wait as the quality is excellent.

August 8, 2023
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Reply from Tunbridge Wells Shutters Ltd

Dear Ann. Thank you for your review. We are very pleased that you like your new shutters.
Regards, TWS

Rated 5 out of 5 stars

Excellent local company

I have used Tunbridge Wells shutters on several occasions. Excellent service, decent prices, excellent product and really good advice.
Fitting was quick and efficient, stress free. Thoroughly recommended.

July 18, 2023
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Reply from Tunbridge Wells Shutters Ltd

Thank you Janet for taking the time to review us. Also, we are very glad you would recommend us.
Regards, TWS

Rated 5 out of 5 stars

Highly recommended

Steve and his team were just great. Really accommodating and flexible and the shutters are fantastic. Very happy with the price and value for money!

August 8, 2023
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Reply from Tunbridge Wells Shutters Ltd

Thank you for your review. We are glad that you were happy with our service.
Regards, TWS

Rated 5 out of 5 stars

I would absolutely recommend Tunbridge…

I would absolutely recommend Tunbridge wells shutters.
We decided to go for Victorian solid panels to suit our cottage, so it felt more authentic and couldn’t be happier. The quality is at a high spec and the team were personal and friendly.
Big thank you from us!

June 7, 2023
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Reply from Tunbridge Wells Shutters Ltd

Dear Katherine. You are right, solid shutters were defiantly the correct choice for your cottage. They look fantastic. Glad you are happy with our service.
Regards, TWS

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish , extremely professional company would highly recommend.

June 7, 2023
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Reply from Tunbridge Wells Shutters Ltd

Dear Grant. Thank you for taking the time to review us, and for recommending us.
Regards, TWS

Rated 5 out of 5 stars

Whole process straightforward stress…

Whole process straightforward stress free and end result was what I wanted delivered and fitted well and on time. Shutters look really good.

May 10, 2023
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Reply from Tunbridge Wells Shutters Ltd

Thank you for leaving us a review. We are happy that you found the process stress free.
Regards, TWS

Rated 5 out of 5 stars

Polite

Polite, punctual and good workmanship.

May 11, 2023
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Reply from Tunbridge Wells Shutters Ltd

Thank you Susan, we appreciate your review and business.
Regards, TWS

Rated 5 out of 5 stars

Very happy customer

I made an appointment and very quickly my windows were measured up and I got great advice of how to choose the best fit. I ordered, paid half upfront and balance after fitting so I’m very happy with the process.

April 18, 2023
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Reply from Tunbridge Wells Shutters Ltd

Dear Mrs P, thank you for sharing your thoughts on our company. We are very glad that you are happy with the process.
Regards, TWS

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