tunefulhair.com Reviews 

361
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the hair, noting it is soft, full, true to length, and features excellent HD lace that blends seamlessly. People highlight the hair's durability, minimal shedding, and ease of styling, often describing the lace as thin and easy to melt. Reviewers frequently commend the responsive and helpful customer service, alongside fast and reliable shipping that often arrives earlier than expected. However, some customers noted significant issues with order processing and delivery times, experiencing delays and lack of tracking. A few also felt the product quality did not match expectations, describing hair that felt synthetic, shed excessively, or melted with heat. Additionally, some reviewers were not happy with customer service, citing disregarded requests or unhelpful responses.

What people talk about most

Product

Customers had positive experiences with product, often praising the hair's quality, softness, and fullness,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the hair as beautiful, soft,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction and intent to... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team as professional,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast shipping, neat packaging, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a *black, Staright wig* from Tunefulhair, and I'm genuinely impressed! The hair quality is fantastic – it's soft, doesn't tangle easily (even after *wearing it in the rain*!), and... See more

Rated 5 out of 5 stars

The company has a very good customer care team who reaches out to you and ensures you have been satisfied with your purchase or purchase to be. Quality at the best price I would 10/10 recommend

Rated 5 out of 5 stars

It was an amazing experience. Really good hair , ALWAYS hd lace they never disappoint me ! Customer service is always top tier, delivery be within 2-5 days never more then 5! I love how timely and gen... See more

Rated 5 out of 5 stars

I literally love my wig I bought it in April and I still have it and it’s full no bald spots in the frontal long as you wash it and take care of it. Shipping was fast and great response from the selle... See more


Company details

  1. Wig Shop

Written by the company

Tuneful, your affordable dream hair. 30 Days Free Return Policy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

361 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(361)

305 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience as an affiliate partner of Tuneful Hair.

I joined the Tuneful Hair affiliate program after reading their promise that affiliates would receive commissions for valid sales generated through their referral links. According to the program description on their website, affiliate commissions are supposed to be paid for eligible purchases.

However, despite generating sales and earning commissions through the program, I have not received the payment I was expecting. I have sent multiple emails to the company requesting information about my affiliate earnings and payout status, but I have not received a satisfactory response.

The most frustrating part is the lack of communication. When an affiliate program fails to provide clear updates or respond to legitimate payment inquiries, it becomes difficult to trust the company.

I am sharing this review to warn other affiliates to carefully evaluate the risks before investing their time and effort into promoting this brand. Until my outstanding commission issue is resolved and proper communication is established, I cannot recommend the Tuneful Hair affiliate program based on my personal experience.

I hope Tuneful Hair will review this matter, respond to my inquiries, and honor any unpaid commissions that are legitimately owed.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Tuneful Has The Best I've Had By Far

I normally don't write reviews, but I just had to for this one.

The quality is great and my order arrived relatively quick. The wig's bundles are thick and full from where the tracks lay up untill the ends. The closure is great quality and is infact, HD lace. There is quite literally no shedding and no odd smell.

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

Please stay away

Please stay away! Save your money. I am so upset , I spent 600$ Canadian dollars on this stupid “rich girl blonde wig” all I wanted to do was return, and the seller made my life horrible she wanted me to pay 200$ out of my pocket to ship it back to china . It’s a scam, they send me 200$ wig for 600$ and they kept pressuring to credit me 30$ so I don’t return it . And also send me additional free cheap shitty wig to make you feel like they are doing a lot for you . I hate this company . There is no solution . All the negative reviews are accurate

April 13, 2026
Unprompted review
tunefulhair.com logo

Reply from tunefulhair.com

Hi dear,
We feel very sorry for your unpleasant shopping experience.
We always attach great importance to product quality, density and standard size, and every wig goes through strict checking before delivery.
If there is any problem with your order, please contact us: support@tunefulhair.com. Our customer service team will communicate with you sincerely and handle your issue properly. We appreciate your honest feedback and will keep improving our products and service.

Rated 5 out of 5 stars

I’ve emailed them about opportunities…

I’ve emailed them about opportunities to better my future and immediately they gave me a chance . I’ve seen many reviews on their hair , mainly all happy clients . To become a hair influencer for this company I am proud to say I am part of making something great . The hair is amazing and you won’t be disappointed . Purchase now !!!!!

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Quality hair

I would recommend this brand to everyone. The hair quality is amazing. its the best wig j ever had. The lace , the texture and the density of the wig is great. Its affordable and you get the best quality for the price. I will be shopping again very soon.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

DONT ORDER!!!!!

DONT ORDER!!!!!! PLEASE SAVE YOUR MONEY IM SO ANGRY MANE.
SCAMMERS

June 8, 2026
Unprompted review
tunefulhair.com logo

Reply from tunefulhair.com

Hi dear,
We sincerely apologize for your unpleasant shopping experience.
Please feel free to contact us at support@tunefulhair.com if you have any issues with your order. Our customer service team will communicate with you sincerely and handle your problems properly. We appreciate your honest feedback and will keep improving our products and services.

Rated 5 out of 5 stars

Tuneful Hair wig company

Tuneful Hair seems to be one of many online wig brands that offers attractive-looking products at relatively affordable prices. Their wigs are super soft , true to length, minimal shedding and the lace is fabulous.. melt into your skin.. the wigs are super good quality too.
My overall impression: a legitimate company with many satisfied customers, assume will deliver premium quality every time.

June 2, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look