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Somos una plataforma de venta de productos de peluquería y estética. Trabajamos con las mejores marcas del mercado. Precio competitivos.
Calle Níquel 38, 29601, Marbella, Spain
4.3
915 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All of the shades and products in stock and for what I needed. Good prices and secure delivery.
Reply from TuPeluqueríaOnline
Buenos días y muchas gracias por su tiempo y valoración tan positivas, esperamos que disfrute de sus nuevos productos :) ¡Un saludo de parte de todo el equipo!
Reply from TuPeluqueríaOnline
¡Buenos días Eva! Nos alegra ver que su experiencia con nosotros ha sido completamente satisfactoria y esperamos que siga siendo así en futuros pedidos :) Un saludo!
Tras una incidencia en un pedido, ni cogen el telefono, ni responden los whatsapp ni al email
Una vergüenza.
No volveré a comprar.
Reply from TuPeluqueríaOnline
Buenos días Elisa, sentimos leer su valoración. Nos consta desde el departamento de incidencias que han estado en contacto con usted y le han respondido sus mensajes para solucionar su incidencia. Puede revisar la bandeja de SPAM de su e-mail por si no le ha llegado. Un saludo.
Reply from TuPeluqueríaOnline
¡Buenos días y muchas gracias por su tiempo y su gran valoración! Esperamos que disfrute de sus nuevos productos, un saludo :)
Great products for very competitive prices and the delivery is always fast
Reply from TuPeluqueríaOnline
Buenos días Luke y muchas gracias por su tiempo y su valoración :) Esperamos que disfrute de sus nuevos productos, un saludo!
Well, I have been buying from them for over 2 years and I never had any problems until last week, when they sent me the wrong product. Their customer service is really bad. Total lack of proper communication with the customer.
Reply from TuPeluqueríaOnline
Good morning, we are very sorry to read your comment. My customer service colleagues have tried to locate an incident with your name but have not found any. We would appreciate it if you could contact us through number 633 602 014 to inform us about what happened and to be able to find you in our database. A greeting and thanks in advance.
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