turbify.com Reviews 515

Your support is very high on a worst tech support list don't worry almost all the "bigger" company's are up there and the people that answer the phone can not actually do anything to help and we as the customer are not allowed to actually talk to someone that 1) understand what our problem actually is. 2) actually can address and fix the problem. I understand that one person should not have the ability to freely just make major changes and adjustments.
With that said the ter 1 and 2 "scrip readers need update to the evolving threats our issues that we are having is rare and over a year ago every one that do know claimed it is not possible now it is a real problem that my new team of people are ahead of.

Customer Service representative was excellent!

The representative was personable,communicative, and patient. I appreciate the time she spent with me correcting my situation.
Thank You

The woman that helped me was from another country and hard to understand, but we got through it and she was very helpful and nice. She was able to help me with my goal

customer service person was extremely helpful and competed the task of correcting the web hosting change we needed. It also shows that Turbify.com was very cooperative in reducing our service requirement. Thank you all very much

Was looking to transfer over 29 domain names, 2 websites, email, email marketing, hosting on 2 websites. and all you get are representatives in the Philippines who don 't speak English as a first language. I asked politely if there was U.S. based support and they said perhaps in 7-8 months (if ever at all...). If they can't speak English as a first language, what makes anyone thing they can understand English? I hate to keep asking them to repeat what they said, because they are difficult to understand, but apparently corporate thinks the 10 cents an hour they save must be worth it. I'll take my business elsewhere. I couldn't even find out what 28 domain transfers would cost, they kept sending me back to the website to figure it out for myself, but the information can't be found. Disappointing. Very disappointing.

It’s was successful

Customer service helped me recover my account quickly

Refusing to provide me a refund is not fair. I should not be held financially responsible when the business was already closed over a year ago, the owner was evicted, filed bankruptcy, and is now permanently disabled

The support person was helpful in explaining what I am paying for and what I did or didn't need. Thank you.

The first person I spoke to NO BUENO. When I called back the service was great.

The user interfaces are all clunky. And there are too company components that say yahoo or verizon in addition to turbify so it seems apparent that its just a weird mishmash of different systems

Such amazing customer service. Even called back to tweak something for me. Wow. Really helpful and most appreciated the speedy resolution.

I have had this website through yahoo for at least 16+ years and the "server" (now turbify and at least 3 or 4 other names) has changed names, charged more just about every year, and I am NOT happy with the perpetually increasing prices and lack of access to make changes easily. Considering I get very LITTLE traffic/business, I will probably terminate the site before the next billing cycle and find a cheaper more efficient and easier access server that serves my needs a little better, and EASIER.

Great job done by the team we have called for for company issue it got resolved