Turbo4ride Reviews 

236
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated support team for being extremely helpful and understanding when addressing various customer concerns and personal requests. Many people find the customer service to be exceptionally efficient, noting that any reported problems are resolved very quickly. However, some people mentioned unexpected billing discrepancies following recent online transactions. A few reviewers also noted that the refund process was sometimes challenging. Some consumers were dissatisfied because unresolved payment complications left them feeling deeply frustrated with the entire process.

What people talk about most

Refund

Consumers find refund experiences to be highly mixed and uncertain. While many reviewers report that customer... See more

Staff

People report positive experiences with staff, highlighting professional and helpful service. Consumers... See more

Customer service

Users describe positive interactions with customer service, noting that support agents and escalation teams... See more

Payment

Reviewers express strong dissatisfaction and frustration regarding unexpected payments and disputed charges... See more

Response time

Customers had positive experiences with response time, praising the team for being prompt to urgent matters... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Someone hacked my credit card and refunded the amounts that were charged right away. Before it was escalated however I was somewhat treated as though I made these purchases! I'm sorry I'm a 70 year ol... See more

Rated 4 out of 5 stars

The fact that you guys resolve my issue quickly and positively I'm sorry we had this error but I appreciate your time and your effort I was upset at first that this happened but you guys stepped up an... See more

Rated 4 out of 5 stars

The person I was chatting with kept saying the same thing. I don’t own a bike or anything for this site. Never been to this site I told them my information was stolen obviously. But at the end my refu... See more

Rated 4 out of 5 stars

NOt even sure how i was signed up for this company, but when i realized it and I reached out they were happy to refund mt fees.



Contact info

3.9

Great

TrustScore 4 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(236)

117 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The fact that you guys resolve my issue…

The fact that you guys resolve my issue quickly and positively I'm sorry we had this error but I appreciate your time and your effort I was upset at first that this happened but you guys stepped up and saw the issue thank you. And don't forget to put my money back LOL

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Got Scammed! But $$ returned.

I have NEVER been to this website, I was charged 9.99 because I was scammed. I thought I was paying for a TV but as soon as I paid, my screen glitches and disappeared and I wasn't able to get back to the site again. Then I looked at my bank statement and found this website had charged me. Then immediately afterwards, their OTHER website playsportx.com had tried to charge me DOUBLE that. A website I had never been to as well. Then when I call both websites to try and take care of this- they both had the same exact message saying they were experiencing "high call volume" and needed to contact them through the chat option. Once in the chat, I told them i was charged and needed an refund. They automatically explained to me thematic the reason I was charged was because I had purchased a gift card and that it was non-refundable. I never bought anything from them and it upset me that they just assumed that it was my mistake. I work in customer service and have always been taught that you must treat situations as the customer is always right. They then apologized and said that their system cannot make unauthorized charges and proceeded to say yet again that I had purchase a gift card at checkout. I was getting frustrated that I was not being heard so I told them, " not only was i charged 9.99 but your OTHER site, playsportx.com also tried taking g $20 immediately afterwards..." AGAIN I recieved the same message along with them claiming they are an independent company and aren't connected to playsportx.com in anyway. I called them out, and brought up how they both shared the same exact address on their websites and about how i called the phone number of both websites and they played the same exact recording other than name. It wasn't until then that they started looking into it. 3 times they ignored me! Finally they confirmed i didn't have an account with them nor was there an order placed with them. I was able to send them a screenshot of the charge in my account and they quickly started the refund process.

I appreciate them fixing this issue- but the fact of the matter is, I was scammed and they continued to lie about their affiliation with another site that was trying to take money from me as well. Never would I ever willing go to either of their sites to buy any of their products. It was absolutely ridiculous.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

I seen an ad on Facebook for a couch…

I seen an ad on Facebook for a couch through Walmart if you took a survey the couch was only 9.99 so I went through with everything and it redirected me to this website for payment info so I put my info in and it charged me over 100$

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Emerald from the support Team really help me with an error on my account and provide a resolution. I was so frustrated but the customer service was beyond a great experience. Thanks so much!

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT do business with this company

Do NOT do business with this company. They automatically debited my checking account then told me if I gave them a favorable review they would credit it back to my account. They instead gave me a company credit and debited my checking again!

November 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look