TurboRocks Limited Reviews 577

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company, praising the product's quality and its ability to significantly enhance the indoor cycling experience. Customers found the product to be well-made and sturdy, making indoor training much more comfortable and natural, often reducing common issues like fatigue and soreness. The setup process was generally straightforward and easy, with many appreciating the quick delivery and excellent customer service provided throughout the purchase and post-purchase stages. However, some people mentioned initial difficulties with balancing or finding the right air pressure for the balls, and a few noted that attaching their trainer was troublesome due to bolt accessibility. Additionally, a small portion of people felt that sprinting out of the saddle did not feel as realistic as in real life, and some found the product to be larger and heavier than expected.

What people talk about most

Product

Consumers find product to be positive, with many expressing high satisfaction and recommending it as a... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the product's ease of setup... See more

Quality

Customers had positive experiences with quality, consistently praising the products as beautifully crafted,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed of shipping, even for... See more

Customer service

People report positive experiences with customer service, consistently describing it as stellar, brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far a great experience. I am 65 and used an indoor trainer for over 25 years. Fatigue, soreness and numbness have always been a challenge on trainers. So far the added movement has helped to red... See more

Company replied

Rated 5 out of 5 stars

Exceptional experience having a home trainer that moves like a bike... standing movements are now natural and seating ones protect my back having pain after sessions. Really impressed by this fabulo... See more

Rated 5 out of 5 stars

The build quality of the Realplate React is excellent, and the setup was fairly straightforward and easy. For me, the difference in comfort during longer rides is remarkable – it feels so much mor... See more

Company replied

Rated 5 out of 5 stars

Thoroughly impressed with my new rocker plate. Quality is excellent, it arrived quickly, and it was so easy to set up; it has transformed riding on the indoor trainer. Riding feels so much more comfor... See more

Company replied


Company details

  1. Indoor Cycling

Written by the company

We are the leading supplier of Turbo training Rocker Plates around the world including the world famous Realplate


Contact info

4.9

Excellent

TrustScore 5 out of 5

577 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great company

Great company. Always there for help. Very apreciated. Rockerplate arrived in very good conditions and protected. Happy with my purchase.

September 8, 2025
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Reply from TurboRocks Limited

Many thanks for the revie Karen, so glad you are happy with it. Take care, Steve

Rated 5 out of 5 stars

Outstanding Product & Even Better Customer Service - A Must-Have Upgrade for Any Indoor Cyclist.

I can't speak highly enough about my experience with TurboRocks and their rocker plate for the Wahoo KICKR Bike. It has honestly been one of the best investments I've made in my indoor training setup. The product itself is phenomenal: beautifully engineered and solidly built, it completely transforms the indoor riding experience.

The natural side-to-side and fore-and-aft motion adds realism to my rides. This added movement not only makes longer sessions more enjoyable but also reduces strain on my body and engages my core. I opted for the top-of-the-line version and initially had some doubts about my choice. However, after much deliberation and watching Road to A on YouTube, along with a 4% discount (which helped save on the overall cost), I can confidently say that after countless rides, I would purchase the same rocker plate again without hesitation.

The build quality of this rocker plate is excellent—it's solid, well-crafted, and clearly designed to last. Setting it up was simple, and TurboRocks provided responsive and helpful support throughout the process. I even reached out to Steve by phone on a few occasions, and he was incredibly helpful with any questions or concerns I had. If you’re serious about indoor cycling and want to enhance your training experience, I highly recommend this rocker plate. It’s truly a game-changer.

What really stood out to me was the exceptional customer service. From the moment I reached out with a few questions, Steve at TurboRocks was incredibly helpful, responsive, and genuinely passionate about their work. He guided me through the setup process, offered tips for maximizing my use of the rocker plate, and followed up to ensure everything was working perfectly, including maintenance assistance. Their service feels like Amazon, but on steroids. A++ for customer service!

It’s uncommon to find a company that offers both a high-quality product and outstanding support. If you're thinking about upgrading your indoor training setup, this is an obvious choice. The rocker plate is a game-changer, and the team behind it enhances the experience even further. Highly recommended!

October 17, 2025
Unprompted review
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Reply from TurboRocks Limited

As always, its great to hear your really happy with everything and communication was good between us. I hope you continue to really love the Realplate and I cant wait to hear what you think after a few Months use.

Rated 1 out of 5 stars

5 reminders in 2 weeks to give a…

5 reminders in 2 weeks to give a review.
I already reviewed it.

September 12, 2025
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Reply from TurboRocks Limited

Hi Yannick. I have emailed you seperatly as I am trying to understand how you have recieved 5 requests to review. This obviously shold not happen and I would like to try and fix it if there is a problem. Hopefully you'll make contact soon. Many thanks, Steve

Rated 5 out of 5 stars

Excellent service

I have been using a Turborocks plate for 3 years, it has enhanced my training bike experience. The service has been excellent on the 2 occasions that I have reached out

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

10,000 miles and going strong

After at least 10,000 miles the real plate is still going strong. It makes indoor cycling a lot more bearable on longer rides. A fantastic product with great customer support, that I would highly recommend.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Quality product and company

I had a few questions prior to making my purchase and all were answered in a very timely fashion.

Once my order was placed, I was surprised how quickly it arrived!

Product was well wrapped and setup was a breeze.

As for the rocker plate, it looks great and feels wonderful to use. I’m surprised just how much more comfortable my Zwift Ride is now!

September 24, 2025
Rated 5 out of 5 stars

Excellent product and excellent service

I've had a Coplate rocker deck for years and been very happy with it. But I needed a new rocker for a second bike set-up. Saw the Realplate React on Youtube one Saturday afternoon, looked good, ordered it. Received a mail from Steve first thing Sunday morning (!) asking for the model of trainer, so he could include the right fixings. If you're thinking of investing in a rocker, ask yourself how many manufacturers/suppliers would be there to help you out on a Sunday morning! The rocker arrived just a few days later, well packaged and delivered via DHL (thankfully, TurboRocks didn't use Evri or I might never have received it). Rocker looks good (also had that nice smell you get from new wooden furniture. Definitely improved the smell of the pain cave!). It was very easy to set-up, took much less time than I had set aside. Only done a couple of two hour efforts on it since, but so far I'd say it's excellent. Only took a little bit of adjusting the pressure to get an excellent lateral feel. The forward and backward movement makes such a positive difference to the feel, more than I'd expected. Overall, I have only one complaint. The Realplate react has made me very sad every time I look at my old Coplate rocker deck and wonder how I ever thought it was good enough. I guess evolution only goes in one direction, and the poor Coplate has been left behind. Goodbye old friend, I'm off to move side-to-side AND backwards and forwards! With a stealth finish !

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very good product, totally recommended!!

The device works just as advertised. It makes indoor training much more comfortable. For me, that is very important, since I usually train for long rides, so being able to keep myself on the training bike for longer is definitely a plus. I totally recommend this product.

September 16, 2025
Rated 5 out of 5 stars

Great customer service!

I was provided great customer service when purchasing TurboRocks! First, I was contacted to let me know that product delivery would be slightly delayed due to increased demand. Second, when I asked a question about setting up my product, I got a quick answer that provided the help I needed.

August 25, 2025
Rated 5 out of 5 stars

Bought the rocker plate from TurboRocks…

Bought the rocker plate from TurboRocks for my Kickr Bike V2 just two weeks ago, and I regret not buying it sooner. This is by far the best upgrade for my indoor bike, and it makes my indoor riding much more pleasant and realistic. 90 minutes on the bike with the Realplate feels like 45 min with a stationary bike. Barely any discomfort and my motivation has gone through the roof early this season.

Steven/the company was has also been very service minded and accommodating, answering all my questions through mail and instagram, and helped me with a few tips and trix to get the rocker plate balanced.

5 out of 5 stars. Awsome item, flawless service and great quality.

Recommend!

September 11, 2025
Rated 5 out of 5 stars

TurboRocks Rocks!

Awesome Product!
The build quality is 10 out of 10, and it came very well packed!
It really enhances my indoor training sessions so they last much longer!
Highly recommend this product!

September 9, 2025
Rated 5 out of 5 stars

So great experience with the Realplate

Exceptional experience having a home trainer that moves like a bike... standing movements are now natural and seating ones protect my back having pain after sessions.
Really impressed by this fabulous device that is 150% in line with my expectations. Perhaps a little expensive but the investment has such positive values that this point is okay too in fact.
Thanks for that 👍🏻😁

September 7, 2025
Rated 5 out of 5 stars

Real Plate React 4 years on

I've had my Realplate react for 4 years now. I still rate this product as one of my best purchases for indoor cycling. The improvement in comfort and engagement with your riding is a gamechanger. I have followed Steve's instructions for maintenance through the years and everything works as well as day one. I have recently changed my set up and as promised on the site Steve has provided the fittings required and answered all queries swiftly.
Thanks Dave

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and fantastic service

Great product and fantastic service. The build quality of the rocker plate is top notch and the shipping to the US was quick and easy.

August 30, 2025
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Reply from TurboRocks Limited

Thanks for the review Ryan and so glad you like it. Keep rocking...............

Rated 5 out of 5 stars

A very fast delivery

A very fast delivery.
Just one week from the order was placed, till I got the Rockerplate delivered at my door.
Impressive!

August 28, 2025
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Reply from TurboRocks Limited

Great to hear she got to you across the Norht Sea quickly John and I hope it really helps during those very cold winter months!!

Rated 5 out of 5 stars

Had a great experience with ordering my…

Had a great experience with ordering my rocker plate from Turborocks. The device was recommended on "Road to A" YouTube channel and I have not regretted the purchase. The device itself is very well made and easy to setup. Literally was up and running in 10 minutes once I had unpacked it. It's rock solid and am loving the outdoor bike feel.
Due to a recent YouTube review (maybe Road to A??) they were very busy with orders but they communicated this to me so was very happy that I was kept updated at all times and the device actually arrived earlier than expected. 10/10 for the product and 10/10 for the purchase experience

August 25, 2025
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Reply from TurboRocks Limited

Thanks for th ekind words Matt. I'm delighted to say that I am all caught up now and actually the delays were far shorter than I feared but I just like to give out "worst case scenarios". Glad you love it. Take care, Steve

Rated 5 out of 5 stars

All in all a great experience

All in all a great experience. Steve was upfront about a small delay because of a shortage of materials because of a YouTube video about his product, but I didn’t mind that. From being shipped to arriving at my home in the states was only a couple of days. Turborocks is as advertised, great piece of equipment and makes my trainer experience so much better! Heartily endorse this product!

August 23, 2025
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Reply from TurboRocks Limited

Glad she arrived safely Steve and yes, the delays werent really there in the end. I think I had about 2 hours sleep one night trying to catch up and keep everyone happy. All good now and looking forward to a busy winter

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