TurboTenant Reviews 594

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform to be extremely user-friendly and intuitive, making tasks like managing rental properties and finding tenants much easier. Many appreciate the seamless and efficient nature of the service, from creating listings that automatically post to various platforms to handling applications, background checks, and lease agreements. The service is often described as excellent, with people highlighting the quick response times and the ability to manage all rental details in one place, saving time and providing peace of mind. However, some customers also noted issues with payment features, such as the inability to account for tenants paying several months in advance or recurring problems with bank account information causing extra charges. A few other people also felt that the platform could be buggy, or that the application process had flaws, like not saving answers or limiting ad content.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform easy to use, user-friendly, and... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and comprehensive... See more

Application

Customers had positive experiences with the app, finding it a very helpful tool for organizing operations and... See more

Payment

Users describe ambiguous interactions with payment, with some reporting issues such as funds being withheld... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its value and effectiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied

Rated 5 out of 5 stars

"Renting out a house for the first time can feel daunting. However, TURBO TENANT made the process very smooth. The step-by-step guidance, along with providing and sending the correct paperwork for si... See more

Company replied

Rated 5 out of 5 stars

No being left on hold, was given call back option, was called back in a timely fashion. Received the answers to my questions from a very friendly associate who talked me through making the changes I... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

594 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

TurboTenent the best Landloard management great tool.

I’ve been testing TurboTenant as a small landlord managing multiple properties, and overall it has been a very helpful tool for organizing operations.
What I like the most is the centralization — having applications, lease documents, set charges, payment tracking, and communication in one place makes day-to-day management much easier. For independent landlords who don’t have a full system in place, this brings a level of structure and professionalism that’s hard to achieve manually.
The platform is especially strong for:
Collecting and organizing tenant applications
Managing leases and documentation
Tracking payments and generating records
Keeping communication organized
Cash flow tracking and deeper financial insights are limited, so I still rely on my own system for that. Also, while the platform is very functional, some areas of the interface could be more intuitive and streamlined.
Overall, I would recommend TurboTenant to small and mid-size landlords who want to bring more organization and structure to their process without overcomplicating things.
It’s a solid tool — especially when used as part of a broader system rather than the only solution.

March 1, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the detailed review and recommendation! We’re thrilled TurboTenant has been a helpful tool for managing your properties and streamlining day to day operations. We also appreciate your feedback on cash flow tools and the interface. Hearing this directly from landlords helps us continue improving the platform.

Rated 5 out of 5 stars

Great a-listing page

I posted my listing with ease and free of charge. Turbotenant is a great site.

August 21, 2025
Unprompted review
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Reply from TurboTenant

Thank you so much! We’re glad listing was easy and that TurboTenant has been a great experience for you.

Rated 5 out of 5 stars

Its a great service

Its a great service. I am on my 3rd year. Technology platform is impressive. It takes the hassle out if managing real estate. The more tenants you have the more you need this. Recommended.

April 15, 2026
Unprompted review
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Reply from TurboTenant

Thank you so much! Three years with us means a lot. We’re glad the platform is helping take the hassle out of managing your properties.

Rated 5 out of 5 stars

The service is on point

The service is on point. They market your apartment at several platforms. This helps to get leads and quickly begins to follow up with questions to vet and an application process that is simple to potential tenants. I have used them for over 10 years now. Thank you Turbo Tenant for a service well done!

April 15, 2026
Unprompted review
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Reply from TurboTenant

Wow, 10 years with us, thank you! That truly means a lot. We’re so glad the marketing and screening tools have helped you find great tenants and keep things moving smoothly.

Rated 5 out of 5 stars

I love that I can call customer service…

I love that I can call customer service and there is always a super helpful person ready to help. The leases are great and I love how everything is on one site.

April 12, 2026
Unprompted review
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Reply from TurboTenant

Appreciate this, thank you! 🙌 Our support team works hard to be there when you need it, so it’s awesome to hear that came through. Glad the all-in-one experience is working for you!

Rated 1 out of 5 stars

You keep forgetting my bank account…

You keep forgetting my bank account information every month so it charges me an extra 20 dollars to pay my rent. I've talked to customer service and nothing worked. I wish I could go back to the good old days where you could just pay in cash and be done with it.

April 1, 2026
Unprompted review
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Reply from TurboTenant

Hi there, Jeff.

We understand how frustrating unexpected fees can be. In some cases, bank accounts connected through a login may require periodic re-authentication due to security requirements set by the financial institution. When that step isn’t completed, payments may default to a card, which can include processing fees.

To help avoid this going forward, we recommend linking your bank account manually instead of through a bank login, which typically prevents these re-authentication interruptions.

We’ve also followed up with you directly via email so we can walk through this together and make sure everything is set up correctly moving forward!

Rated 5 out of 5 stars

Works great so far

Works great so far. Lots of very nice features. They have some security measure that if left uncompleted, will lock you out. The team seemed to be responsive and polite, though.

April 1, 2026
Unprompted review
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Reply from TurboTenant

Thanks for the review, Paul! Glad you’re enjoying the features so far. Our security measures are designed to keep your account safe, and we’re always here if you need a hand. We appreciate the kind words about our support team!

Rated 5 out of 5 stars

Fast n reliable

Fast n reliable

March 30, 2026
Unprompted review
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Reply from TurboTenant

Thanks for sharing this! Keeping things quick and dependable is what we’re all about.

Rated 5 out of 5 stars

Easy Peasy

Easy Peasy lemon squeezy

March 30, 2026
Unprompted review
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Reply from TurboTenant

This made us smile, thank you! Glad TurboTenant is keeping things easy.

Rated 5 out of 5 stars

Easy Site To Manage

The site is easy to manage as a landlord. The best thing is the valuable information it provides. If you subscribe to the upgraded services, you can list your property on multiple sites, and they do all the work. I also like the reminders they email you once you schedule a showing. So far, I am very pleased with the site.

March 2, 2026
Unprompted review
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Reply from TurboTenant

Thanks so much for the kind words! We’re really glad TurboTenant is making things easier for you, from listings to showing reminders. We appreciate you being here!

Rated 1 out of 5 stars

I disliked the amount of control you…

I disliked the amount of control you have in seeing the finished lease. I do not believe their forms match the Colorado Commission. They spent more time trying to sell all their fees and I disliked how they interacted with my tenants.

March 26, 2026
Unprompted review
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Reply from TurboTenant

Thanks for sharing your feedback and we’re sorry to hear this was your experience. Our lease forms are designed to align with Colorado requirements, but we understand how important it is to feel confident in the final document. We’d really like to look into this further, but we weren’t able to locate an account with the details provided. Please reach out to us at support@turbotenant.com so we can take a closer look and help!

Rated 5 out of 5 stars

Very useful tool when managing…

Very useful tool when managing different properties with multiple tenants.

Highly Recommeneded.

March 25, 2026
Unprompted review
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Reply from TurboTenant

Thank you, Humberto!

We’re so glad TurboTenant is helping you stay organized across your properties.

We appreciate the recommendation, and please let us know if there is anything we can assist with in the future!

Rated 1 out of 5 stars

Thieves

Their Faulty program removed money from my account for an apartment I wasn't applying for I then had to pay twice so the landlord I was applying for got my application in time now they wont refund me for their program removing money for an apartment I did not apply for I've sent them multiple messages and im just being told they dont offer refunds. They would rather me give them a bad review than give me back my 45.00. They lost my business and if you do choose to work with them just watch your bank account they like to steal.

March 16, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi Kerri,

We understand how this situation could feel frustrating. After reviewing your account, we can see that two separate applications were submitted to different rental properties, which resulted in two charges.

We’ve reached out to you directly via email to help clarify and assist further. Please feel free to connect with us there.

Rated 1 out of 5 stars

I was trying to co-sign for someone and…

I was trying to co-sign for someone and I found out from the landlord that they do not accept co-signers I told the employee at TurboTenant that and he sent me an application to fill out and said they would take are of this issue. Then the landlord called me and told me the same thing again so I was charge $55.00 and mislead from the employee and I cannot co-sign. Of course there is no refund, good way to rip people off.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Thsnks TurboTenant

TurboTenant,
Made it easy for a regular person like me to perform duties that a landlord needs to do. Accept payments, pre-made rental agreements that can easily be modified to fit your needs and keeps records.
Thanks TurboTenant
Frank G.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

I manage a property 9 hours away from…

I manage a property 9 hours away from me using turbo tenant. It gives you a sense of professionalism and it draws up a lease agreement in seconds. Definitely recommend

March 19, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the amazing review! Hearing that TurboTenant helped streamline your process means everything to our team.

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