TurboTenant Reviews 594

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform to be extremely user-friendly and intuitive, making tasks like managing rental properties and finding tenants much easier. Many appreciate the seamless and efficient nature of the service, from creating listings that automatically post to various platforms to handling applications, background checks, and lease agreements. The service is often described as excellent, with people highlighting the quick response times and the ability to manage all rental details in one place, saving time and providing peace of mind. However, some customers also noted issues with payment features, such as the inability to account for tenants paying several months in advance or recurring problems with bank account information causing extra charges. A few other people also felt that the platform could be buggy, or that the application process had flaws, like not saving answers or limiting ad content.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform easy to use, user-friendly, and... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and comprehensive... See more

Application

Customers had positive experiences with the app, finding it a very helpful tool for organizing operations and... See more

Payment

Users describe ambiguous interactions with payment, with some reporting issues such as funds being withheld... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its value and effectiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied

Rated 5 out of 5 stars

"Renting out a house for the first time can feel daunting. However, TURBO TENANT made the process very smooth. The step-by-step guidance, along with providing and sending the correct paperwork for si... See more

Company replied

Rated 5 out of 5 stars

No being left on hold, was given call back option, was called back in a timely fashion. Received the answers to my questions from a very friendly associate who talked me through making the changes I... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

594 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Turbo Tenant is an excellent program…

Turbo Tenant is an excellent program with excellent service support.

March 17, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

Easy effective

Easy effective for property management

March 17, 2026
Unprompted review
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Reply from TurboTenant

Your 5 stars made our day! We're glad TurboTenant delivered a fast, easy experience. Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Very easy to publish with turbo tenant .

Very easy to publish with turbo tenant .

March 16, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the 5-star review! We're thrilled TurboTenant made your rental process smoother. We're always here to support your journey. Happy renting!

Rated 5 out of 5 stars

Super easy to use App

Super easy to use App, great platform set up. not complicated to use.

March 12, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We truly appreciate your positive feedback! Our goal is to make renting hassle-free, and we’re so glad that shows in your experience.

Rated 5 out of 5 stars

Turbo Tenant makes rental property…

Turbo Tenant makes rental property management easy and simple for me . The platform is very convenient making lease agreements generation and signing a lot of easier. This is a great tool for landlords.

March 12, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the amazing review! Hearing that TurboTenant helped streamline your process means everything to our team.

Rated 5 out of 5 stars

1st time Landlord

Turbotenant has made being a first time Landlord of multiple properties simple. It has been of great value comprising tax essentials in one spot.

March 12, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5-star rating means a lot to us! We’re grateful you trust TurboTenant for your rental needs. Let us know how we can continue supporting you.

Rated 5 out of 5 stars

Helps me manage my rental properties…

Helps me manage my rental properties with ease. Not hard to learn and very helpful for managing leases and so on. Also, great integrations for when I need to list a vacant property.

March 11, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Five stars, thank you! We're excited that TurboTenant is helping you manage your rental journey with confidence. We’re always here to help!

Rated 5 out of 5 stars

Superb tool to fully and efficiently manage rental properties

The tools are well designed, intuitive, and comprehensive for rental property management needs. Payment solutions are excellent and easy, instructions to tenant are easy to follow. Lease contract generation is useful and updated over time to match legal needs in respective areas. Support is remarkably strong as well. Simply superb tool.

March 11, 2026
Unprompted review
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Reply from TurboTenant

Your 5 stars made our day! We're glad TurboTenant delivered a fast, easy experience. Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

The software is super user friendly

The software is super user friendly, but I would say the human support is the best. You guys accidentally transferred money to the wrong account and I was able to speak w someone and you got it fixed. Two weeks later I accidentally deposited money to the wrong bank account (I have two LLC’) and once again you guys corrected that for me.

As a stark comparison I listed my condo on Zillow and was unable to view the applications that came in. The worst part is you can’t talk to anyone at Zillow, and they never did respond to 3 separate email requests to their help desk.

Service is very important and you guys have done well

Greg

March 11, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the shout-out! We’re thrilled to hear our team had your back, not just once, but twice.

We know property management moves fast, and while we aim for a user-friendly platform, we believe great tech should always be backed by even better humans. It’s great to know we could get your accounts straightened out while providing a much better experience than alternative market options. Thanks for choosing TurboTenant!

Rated 5 out of 5 stars

Platform is easy to use

Platform is easy to use

March 9, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

Easy to use

My experience with TurboTenant was surprisingly easy and great! My life was made very manageable with creating and tracking leases, payments and reminders.

I wish I found out about this years ago. I love the app because it’s easy to use.

February 1, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the glowing review! It’s great to hear TurboTenant is working well for you. We're here anytime you need us.

Rated 5 out of 5 stars

Turbo Tenent is GREAT!

Turbo Tenent is GREAT!
I have been using it for over a year now and no complaints and customer service is perfect!

March 7, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the 5-star review! We're thrilled TurboTenant made your rental process smoother. We're always here to support your journey. Happy renting!

Rated 5 out of 5 stars

Awesome simple fast

March 6, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the glowing review! It’s great to hear TurboTenant is working well for you. We're here anytime you need us.

Rated 5 out of 5 stars

Friendly UI/flows

Friendly UI, smooth process flows and modules for business needs.

March 4, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5 stars made our day! We're glad TurboTenant delivered a fast, easy experience. Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Turbotenant is easy to use

Turbotenant is easy to use. It had a good feature set and is a good value for the price.

March 5, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

Had bad experience with a homemade…

Had bad experience with a homemade lease you guys covered all aspects I have a wonderful tennent

March 5, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5 stars made our day! We're glad TurboTenant delivered a fast, easy experience. Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Turbotenant is comprehensive and makes…

Turbotenant is comprehensive and makes a great assistant for a successful Landlord. Great product for the money.

March 1, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the 5-star review! We're thrilled TurboTenant made your rental process smoother. We're always here to support your journey. Happy renting!

Rated 1 out of 5 stars

Turbo Tenant user for two properties

Turbo Tenant user for two properties. Tenants left early and are getting notices of late payment. Tried to call cust svs and after too long, hung up on me. Not impressed at all.

March 5, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi there, we're so sorry you're experiencing difficulties. I've flagged this to my team and if you could shoot a quick email to support@turbotenant.com a member of our team can help you out ASAP.

Rated 5 out of 5 stars

TurboTenant has made my life as a Real…

TurboTenant has made my life as a Real Estate Investor and Landlord much easier. I would highly recommend it to everyone.

March 4, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating! Helping landlords and renters save time is what we’re all about. Thanks for choosing TurboTenant!

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