TurboTenant Reviews 594

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform to be extremely user-friendly and intuitive, making tasks like managing rental properties and finding tenants much easier. Many appreciate the seamless and efficient nature of the service, from creating listings that automatically post to various platforms to handling applications, background checks, and lease agreements. The service is often described as excellent, with people highlighting the quick response times and the ability to manage all rental details in one place, saving time and providing peace of mind. However, some customers also noted issues with payment features, such as the inability to account for tenants paying several months in advance or recurring problems with bank account information causing extra charges. A few other people also felt that the platform could be buggy, or that the application process had flaws, like not saving answers or limiting ad content.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform easy to use, user-friendly, and... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and comprehensive... See more

Application

Customers had positive experiences with the app, finding it a very helpful tool for organizing operations and... See more

Payment

Users describe ambiguous interactions with payment, with some reporting issues such as funds being withheld... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its value and effectiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied

Rated 5 out of 5 stars

"Renting out a house for the first time can feel daunting. However, TURBO TENANT made the process very smooth. The step-by-step guidance, along with providing and sending the correct paperwork for si... See more

Company replied

Rated 5 out of 5 stars

No being left on hold, was given call back option, was called back in a timely fashion. Received the answers to my questions from a very friendly associate who talked me through making the changes I... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

594 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I didn’t have to much issue except…

I didn’t have to much issue except copying the multiple dogs in from application to the lease agreement for pets. Also, had to have CoPilot determine how heavy the new tenant trucks and change weight of parked vehicles which shows one ton limit and change it to 3ton.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great app

This app is reasonably priced easy to use and has a great interface for the renter.

March 1, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating! Helping landlords and renters save time is what we’re all about. Thanks for choosing TurboTenant!

Rated 5 out of 5 stars

I am very thankful for this site to…

I am very thankful for this site to lease out my rentals. Very happy with it, no complaints

February 28, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for taking the time to leave such a great review! We're committed to making your rental experience simple and stress-free.

Rated 5 out of 5 stars

Easy & multiple listing!

I like the multiple postings. The application process makes it easy to determine if I want to offer a showing.

February 24, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5-star rating means a lot to us! We’re grateful you trust TurboTenant for your rental needs. Let us know how we can continue supporting you.

Rated 5 out of 5 stars

Member services is extremely well…

Member services is extremely well managed. Im new but so far do good

February 28, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Very happy with TurboTenant

Very happy with TurboTenant. Very user friendly. Makes the whole process of finding and keeping good tenants easy. Thank you!

February 27, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating!

Rated 5 out of 5 stars

Worth It!

TurboTenant has made managing my rental smooth and simple. I can communicate with tenants, conduct screenings, securely collect payment, generate leases, and more all in one spot. I was hesitant about becoming a landlord, but TurboTenant gave me a boost of confidence and helped me make the plunge!

February 26, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the glowing review! It’s great to hear TurboTenant is working well for you. We're here anytime you need us.

Rated 4 out of 5 stars

Other than a few minor glitches

Other than a few minor glitches, such as having to reload a few times while working in the app on Windows 11, everything seems to work verygood.
Another pet peeve of mine is that if TurboTenant is going to send a request for the review to my email. Then, if I do decide to fill that out, the very least that TurboTenant can do is pre-fill my email and contact information at the end of the request. Nobody likes wasted redundancy.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Lanlord friendly easy to navigate

February 25, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We truly appreciate your positive feedback! Our goal is to make renting hassle-free, and we’re so glad that shows in your experience.

Rated 5 out of 5 stars

Turbo tenant is incredible

Turbo tenant is incredible. I use it all the time. Couldn’t be happier with it.

February 22, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the amazing review! Hearing that TurboTenant helped streamline your process means everything to our team.

Rated 5 out of 5 stars

The software is great and very easy to …

The software is great and very easy to use. It gives you everything you need. All the forms, contracts, credit checks, referrals from previous landlord and more. As a landlord, it's all I need.

February 21, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Five stars, thank you! We're excited that TurboTenant is helping you manage your rental journey with confidence. We’re always here to help!

Rated 5 out of 5 stars

I started using Turbo Tenant as a way…

I started using Turbo Tenant as a way to advertise my properties, and it quickly became a game changer. The application process is simple and fast, which applicants really appreciate. Over time, I transitioned to using it as my full property management software, and my tenants love it. From applications to lease creation and payments, everything runs smoothly and efficiently. Highly recommend!

February 21, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the amazing review! Hearing that TurboTenant helped streamline your process means everything to our team.

Rated 5 out of 5 stars

This app has been very great and…

This app has been very great and helping me contact potential renters on a very timely fashion

February 20, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

Give it a try!

I was searching the internet for the top 5 websites to help find potential tenants. I chose 3 and Turbo tenant was 1 or the 3. I went to the website and tried to navigate it out by myself but I couldn't. I found a customer rep. number and left a message. I received a call from a rep within 2 business days. He answered all my questions and helped me finish the listing. He told me if I had any other issues to please call him back.I called him a couple of other times and he would always call me back within 24 hours. Bottom line both rentals were Turbo tenant applicants. I think that this company has exceptional customer service reps and the website is very helpful to find potential applicants that meet my criteria. I have recommended this company to any person I know who is considering moving to another rental. A+ in my personal experience. This was in September 2024 & November 2024

February 28, 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating! Helping landlords and renters save time is what we’re all about. Thanks for choosing TurboTenant!

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