Turtle Mortgages Reviews 

78
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, approachable, and highly knowledgeable, making interactions pleasant and informative. Many people highlight the exceptional service, noting its efficiency and ease, which significantly reduces stress during complex processes. Consumers frequently mention that the team goes above and beyond, explaining everything clearly, providing constant updates, and always being available for questions. Reviewers appreciate the comprehensive support provided, especially for first-time buyers, making overwhelming processes feel straightforward and seamless. People consistently feel that the company genuinely cares about their best interests, offering valuable advice, solving problems, and advocating for them.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, approachability,... See more

Service

Customers had positive experiences with service, often highlighting the clear communication and stress-free... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers highlighting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liam has been absolutely amazing as our mortgage broker. From start to finish he’s been professional, approachable, and always on hand to answer any questions we had .He took the stress out of the who... See more

Company replied

Rated 5 out of 5 stars

We had such a fantastic experience with our Turtle Mortgages. As first-time buyers, the whole process felt overwhelming at times, but Liam was incredibly considerate, patient, and supportive throughou... See more

Company replied

Rated 5 out of 5 stars

Liam, is extremely professional, knowledgeble and always prepared to go the extra mile. As a client you feel that he has your best interests at heart and keeps going where others may give up. Turtl... See more

Company replied

Rated 5 out of 5 stars

Liam has been absolutely amazing. My partner and I are self-employed, and I’d been on maternity leave for a year, so the process wasn’t straightforward. We were desperate to move back to our hometown,... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

No fees, no hassle, just peace of mind. Hatched in 2024, we're all about making mortgages stress-free. #MortgagesMadeZen 🐢


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

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4.9

All reviews

(78)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant experience with Turtle Mortgages

I don’t normally write reviews but felt compelled to do so: I have nothing but positives to say about my experience with Turtle mortgages. I liaised with Liam and he got everything right: from his friendly and helpful manner, to explaining everything in such a clear, straightforward way, responding quickly, thinking of different scenarios, and finding the best mortgage to suit my circumstances. Nothing was too much trouble and I would thoroughly recommend Turtle mortgage services.

June 24, 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for taking the time to share your experience! We’re delighted to hear that Liam’s friendly approach, clear explanations and quick responses made such a positive difference. It means a lot to us that you felt supported and confident throughout the process. Your recommendation truly means the world to us, and we’re always here if you need anything in the future! 💚🐢

Rated 5 out of 5 stars

Liam at turtle mortgages has been…

Liam at turtle mortgages has been terrific,took the time the sit with us and breakdown every step of the process in simple terms and helped us find the right lender for us

Massive thank you to Liam and the team

May 30, 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your kind words! We’re so pleased the team could take the time to break down every step and help you find the right lender for your needs. It means a lot to us to hear that the process felt clear and supportive. We’re always here if you need anything in the future! 💚🐢

Rated 5 out of 5 stars

Couldn’t recommend highly enough.

Our mortgage was extremely complicated and Liam was excellent with all the different options. He was incredibly professional and thorough and came up with a solution we hadn’t considered. I can’t recommend him highly enough.

April 1, 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your kind words! We’re thrilled that Liam’s professionalism and thoroughness helped navigate your complicated mortgage situation and that he was able to find a solution that worked for you. Your recommendation means a great deal to us, and we’re always here if you need any support in the future! 💚🐢

Rated 5 out of 5 stars

Responsive, Knowledgeable and Seamless

We recently worked with Liam to secure our mortgage, and we can't recommend him enough!

Liam was incredibly responsive, swift, and made the entire process seamless. No question was too silly for him to answer. He was always available to address our concerns, answer our questions and simplify complex information.

His expertise and knowledge of the mortgage market was clearly evident and quite impressive. Not only did Liam secure a fantastic deal regardless of our visa status but he kept us updated every step of the way.

We can’t thank him enough and we highly recommend him to anyone looking to secure a mortgage.

March 20, 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your fantastic and thoughtful review! We’re delighted to hear that Liam’s responsiveness, expertise, and clear communication made the mortgage process seamless and stress-free for you. It means a lot to know you felt supported every step of the way, especially given the added complexity of visa status.

Your review truly means the world to us, and we’re always here if you need anything in the future. Wishing you all the best with your new home! 💚🐢

Rated 5 out of 5 stars

5* support throughout the process

5* support throughout the process! Appreciative of the professionalism - thanks Liam.

March 17, 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for the lovely review! We really appreciate your kind words about Liam’s professionalism. It was a pleasure working with you, and we’re here whenever you need us again! 💚🐢

Rated 5 out of 5 stars

Mortgage made simple

Liam was fantastic! He made the entire process so simple and stress-free. He took the time to explain everything clearly and ensured we understood every document sent our way. The short catch-ups were incredibly helpful, as he kept us informed and reassured throughout. Highly recommend!

February 11, 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your wonderful review! We’re thrilled to hear that the team made the process simple and stress-free, and that the clear explanations and regular catch-ups helped! Your positive feedback means a lot to us, and we’re always here if you need anything in the future! 💚🐢

Rated 5 out of 5 stars

Put me at ease

Liam was extremely helpful and completely put my mind at ease, I will without a doubt be coming back to him as soon as I'm ready to move forward in the future!

March 11, 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your kind words! We’re delighted to hear Liam was able to put your mind at ease. We’ll be here ready to support you whenever you’re ready to take the next step. Looking forward to working with you again in the future! 💚🐢

Rated 5 out of 5 stars

Liam was an absolute godsend

Liam was an absolute godsend throughout this process, going over and above what is usually expected of a mortgage broker. Our case had a few challenges, with Liam only getting involved late in the game, but he made the process straight forward, as stress-free as one can hope for and really supported us from the moment we met until post sale completion.

Highly recommend Turtle Mortgages!

March 7, 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your kind words! We’re so glad the team could step in and help make things smoother, even with the challenges along the way. It means a lot to hear that you felt supported throughout the entire process, from the moment you connected right through to after completion.

We truly appreciate the feedback and are always here if you need anything in the future. Wishing you all the best in your new home! 💚🐢

Rated 5 out of 5 stars

Above and Beyone

Liam went above and beyond to secure my mortgage. First time buyer, no fee's - perfect service, highly recommend.

February 13, 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for the great review! We're so pleased to hear the team was able to go above and beyond to support you as a first-time buyer. We’re always here if you need anything in the future! 💚🐢

Rated 5 out of 5 stars

5 stars from a first time buyer!

As a first time buyer, I had no idea where to start with a mortgage. Luckily, my colleague recommended Liam and I'm very pleased she did! The idea of buying a house is daunting, and seems like something completely out of reach. But after speaking to Liam, I had a much better understanding of my options and my situation and felt empowered and inspired to continue.

Aside from helping me dodge a few property bullets, Liam made the mortgage process completely stress free and easy. He is clearly very knowledgeable, but speaks like a real person in terms anyone, regardless of their knowledge level, can understand. I have recommended him at every chance to family and friends throughout his work.

I had been told by many people who had bought houses before that applying for a mortgage and buying a house is one of the most stressful experiences of their lives but I am happy to say that going with Turtle completely saved me from any stress or worry. I never felt stupid asking questions and never felt like a burden reaching out.

If you are shopping around for a broker, or even just to assess what your options are, I guarantee that Liam is the right person to speak to. You're in the right place!

January 14, 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for such a thoughtful and heartfelt review! Helping first-time buyers feel informed, empowered and confident is exactly what we aim for, so it means the world to hear that you felt supported every step of the way.

It’s lovely to hear that the process felt stress-free and that you felt comfortable reaching out with questions, no one should ever feel like a burden when making such a big decision.

Thank you again for your kind words and for recommending us to others. We’re truly grateful and are always here if you need anything down the line. 💚🐢

Rated 5 out of 5 stars

Absolutely superb service from Liam

Absolutely superb service from Liam, can’t fault it!! Even when he was ill he still managed to be on top of his game! Really helpful and always client focused, brilliant!!

January 11, 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your amazing review! We're so pleased to hear you had such a positive experience with Liam & the team. Your kind words and feedback are hugely appreciated, and we're so glad we could be there to help. We look forward to continuing to support you in the future! 💚 🐢

Rated 5 out of 5 stars

Great company

Was recommended by a mutual contact, they were very honest and transparent, they don't charge the same fees that other advisers charge. A very positive experience, would definitely use them again!

November 26, 2024
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your kind words and positive feedback. We're thrilled to hear that you had a great experience with us and that our transparency and approach stood out. We're also glad we could help you find the right mortgage solution that worked for your needs. We look forward to supporting you in the future.

Rated 5 out of 5 stars

I recently had the pleasure of working…


I recently had the pleasure of working with Liam, and I can't recommend him highly enough! From the very beginning, he made the mortgage process incredibly smooth and stress-free. His knowledge of the market and the different mortgage providers and respective criteria made me feel confident at every step.

What really stood out was his dedication to securing the best deal for me. He went above and beyond, working tirelessly to ensure I got a mortgage that perfectly suited my needs and financial situation. His professionalism, responsiveness, and genuine care made the entire experience seamless and even enjoyable.

If you're looking for a mortgage broker who truly has your best interests at heart, look no further!

August 31, 2024
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your wonderful review Nawal. We're absolutely delighted to hear that Liam was able to make your mortgage process smooth and stress-free. His dedication to finding the best deal and tailoring it to your unique needs is something we take great pride in. It’s fantastic to know that his professionalism, expertise, and care made such a positive impact on your experience. We’re so grateful for your trust and kind words, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Trustworthy and Commercially Excellent

Liam at Turtle Mortgages cares about the individual and will do all he can to offer the best advice, even at cost to his own business. Liam is trustworthy and commercially savvy and I would wholeheartedly recommend making the most of the financial services he offers. Liam has supported me with multiple mortgages and I am always confident I get the best deals for my circumstances.

October 1, 2024
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your fantastic review! We’re thrilled to hear that Liam has consistently provided you with the best advice and supported you through multiple mortgages. His dedication to ensuring clients get the best possible deals, is something we take great pride in. Your trust and confidence in his expertise mean a lot to us, and we’re so glad to have been able to assist you. Thank you for recommending our services so highly—we look forward to continuing to help you with all your future mortgage needs.

Rated 5 out of 5 stars

Absolutely Brilliant

What a brilliant guy!!
I chose Liam as my second choice after learning my lesson the ‘hard way’ with my first choice. Liam was patient, direct (which I feel is so so important to clients like me who don’t quite understand the process well) and extremely knowledgeable and helpful. He literally did what I thought was impossible, get my mortgage approved to the point of getting my keys (2 months in total) , Liam was a guiding light. Thank you for getting me my dream home and making ‘BUYING’ a stress free & hassle free experience.
All the Best in your new journey.

October 31, 2023
Unprompted review
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Reply from Turtle Mortgages

Thank you for taking the time to leave a positive review about Turtle. We're so pleased that Liam was able to assist you in securing your dream home. 💚 🐢

Rated 5 out of 5 stars

Honest and reliable service.

I felt compelled to leave a review due to the fantastic advise and service I’ve received from Liam at Turtle Mortgages. I have been on so many other mortgage websites they have been confusing to navigate not friendly at all in the information they’re trying to deliver and I found them all to be very over whelming, Turtle Mortgages website explained each section step by step which was straight forward reassuring and easy to follow, Liams patience’s gently guiding and delivering trusted advice. I would totally recommend Turtle Mortgages to friends and family.

September 16, 2024
Unprompted review
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Reply from Turtle Mortgages

Thank you for taking the time to leave a positive review about Turtle. 💚 🐢

Rated 5 out of 5 stars

Liam and team are excellent…

Liam and team are excellent at what they do. First and foremost they always place the client first, always making themselves available (even during holidays!) and are able to escalate things with the key stakeholders when needed, including surveyors, conveyancers and valuation teams at the banks.

Couldn’t recommend a better mortgage broker - 5/5 easily.

August 1, 2024
Unprompted review
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Reply from Turtle Mortgages

Thank you for taking the time to leave a review about Turtle. 💚 🐢

Rated 5 out of 5 stars

Thank you Liam!

Liam was amazing in helping us secure our first mortgage, we couldn’t have done it without him!

He kept us informed and was always on hand for any questions we may have had along the way.

Thank you for your help Liam!

June 3, 2024
Unprompted review
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Reply from Turtle Mortgages

Thank you for taking the time to leave a review about Turtle. 💚 🐢

Rated 5 out of 5 stars

Absolutely fantastic service!

Absolutely fantastic service!
Liam was very professional and interesting to talk to!

September 17, 2024
Unprompted review
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Reply from Turtle Mortgages

Thank you for taking the time to leave a review about Turtle. 💚 🐢

Rated 5 out of 5 stars

With us being first time buyers the…

With us being first time buyers the whole process was quite daunting at first. But Liam couldn’t have been more helpful, always on hand to offer advice and updates on everything going on. Made us feel comfortable and anything we didn’t understand he was always there to talk us through it. We really couldn’t recommend them highly enough!

February 1, 2024
Unprompted review
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Reply from Turtle Mortgages

Thank you for taking the time to leave a review about Turtle. 💚 🐢

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