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TutorCare Reviews 1,789

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The user experience is frequently highlighted as exceptional, with many people appreciating the personalized and supportive approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the clear instructions and the smooth user experience. However, some customers also noted issues with customer service, mentioning a lack of support, slow responses, and unhelpful communication. A few people also felt that the sales approach was pushy and unprofessional, and some experienced difficulties with course administration, including being locked out of their portfolios or having requests for extensions denied.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the clear,... See more

Service

Clients share positive opinions on service, with many praising the excellent support, smooth processes, and... See more

Customer service

People report positive experiences with customer service. Many customers praise the exceptional support... See more

Instructions

Consumers find instructions to be positive. Many reviewers praise the clarity and thoroughness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoyed this First Aid course. The trainer, Zahra Kidd, explained everything clearly and made the session relaxed and supportive. The hands‑on practice boosted my confidence, and we even had... See more

Company replied

Rated 5 out of 5 stars

I just completed my NVQ Level 3 and it was a great experience. Even though I was knew to this course when I first started and was having some challenges about about assignments format in line with the... See more

Company replied

Rated 5 out of 5 stars

I attended a First Aid course last week run by Esin Odatuwa. He was very friendly, patient (we all had a lot of questions) and had an exceptional amount of knowledge. Every question was answered. He e... See more

Company replied

Rated 5 out of 5 stars

as previous courses, the training course with Carl Smith went very well, he was polite, arrived on time & apparently, made the delegates feel very at home with their course. I have been told he made... See more

Company replied


Company details

  1. Education & Training

TutorCare Training

Written by the company

Why choose TutorCare?
We supply the UK with the workplace training to save lives, prevent accidents, increase productivity and staff wellbeing. All courses are certified and accredited to ensure content is in line with the latest regulations and HSE guidelines so you can rest assured you are in good hands.
Training, tailored to you
Course delivery is flexible, allowing you to work your training around your schedule: be that late night, weekends, or split at home with blended sessions. Plus, with our dedicated account manager service, training support goes beyond ticking the boxes.
Nationwide venues
With over 300 centres around the UK, we have the widest network of any UK training supplier. To find your local centre, call us free on: 0800 781 2041
Training for all sectors
Whether you are looking for healthcare training, construction courses, fire marshalling, or first aid training, we have you covered.
Quality assurance
We offer courses accredited by Ofqual-regulated bodies, such as Highfield Qualifications, ILM (part of City & Guilds), and NCFE. All content has been designed to ensure that you meet training specifications from regulatory bodies like the CQC, OFSTED, and the Health and Safety Executive (HSE).

Contact info

TutorCare For All Training Requirements.

Providing nationally recognised certifications for the UK workforce.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 81% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Helpful and Engaging

The fire marshalling training was excellently delivered by Rob. He was interesting and engaging, and there was lots of audience participation that worked very well even though it was on Zoom. The content was informative and helpful, supported by clear slides and videos. We will definitely use TutorCare again when the time for refresher training comes.

January 22, 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

First Aid Training

Hi,

We enjoyed having Esin come in to teach us First Aid Training, he was knowledgeable went through each step precisely and allowed us to ask questions when there was something we did not understand. We appreciated him coming in for the class.

November 21, 2025
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

Worth it

Worth it. I did my NVQ level 3 and it was a great experience. My tutor always helped me through the assignments and gave me time when I requested as I have a baby girl and it was difficult for me to complete the assessments ontime. I have now received my diploma and will recommend it for sure.

January 16, 2026
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

The first aid course i attended was Excellent

The first aid course i attended was very well presented and had a good amount of learning though participation and screen learning.

The tutor was very knowledgably about the subject and put it across very well.

I was more than happy with Tutorcare from start to finish.

10 out of 10

January 12, 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

Fantastic First Aid Training

I just wanted to share some really positive feedback following the first aid course our team attended yesterday.

Lucy was absolutely brilliant. The session was genuinely informative, and she delivered everything at a pace that kept everyone comfortable and involved. It was clear from the start that she really knows her subject — she explained things in a way that made even the more technical parts feel straightforward and practical.

It was also great to see a woman leading the training, especially with a group of construction workers who can sometimes be a tough crowd. Lucy handled the room with confidence, patience, and a really natural style that kept everyone engaged. Even the team members who don’t usually speak up were participating, which says a lot about her approach.

The group came away feeling more confident, better prepared, and genuinely positive about the experience. Several people have already commented on how much they enjoyed the session and how valuable they found it.

Please pass on our thanks to Lucy — she made a real impact, and we truly appreciate the quality of the training provided 😊

January 7, 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

I recently completed the Emergency…

I recently completed the Emergency First Aid at Work training course, and it was an excellent experience from start to finish. The session was clear, engaging, and incredibly practical. The trainer explained every topic in a way that was easy to understand, combining real-life examples with hands‑on practice to build confidence.
I came away feeling much more prepared to handle emergencies calmly and effectively. The course covered everything from CPR and the recovery position to managing bleeding, burns, and other workplace incidents—each skill demonstrated thoroughly and supported with opportunities to practice.
The trainer created a supportive atmosphere where questions were encouraged, and no one felt rushed. Their knowledge, professionalism, and friendly approach made a potentially daunting subject accessible and even enjoyable.
I would highly recommend this course to anyone wanting to strengthen their first aid skills or meet workplace training requirements. An incredibly valuable and worthwhile experience.

January 12, 2026
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Outstanding Training

We have used Tutor Care for both First Aid and Fire Marshall course. We have found their courses, informative, detailed and very reasonably priced.

January 7, 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

Really engaging training session

I was a bit worried about how interesting a 3 hour online fire marshal training session was going to be, but it was excellent. Rob was very engaging, he provided interesting background on fires, with a view to prevention, and he answered all of our questions. Breaks were in appropriate places and the right length too. Very enjoyable and useful training.

January 8, 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

Outstanding experience

We had both First Aid at work training and the Fire Marshalling training with Tutor care. Both experiences were really amazing. They were well organized and all the participants were highly satisfied with the experience they got.

November 19, 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 4 out of 5 stars

Clear and informative

The trainer was clear in his presentation, and was happy to answer questions. I enjoyed the use of PowerPoint presentation which included not only factual information but real-life examples, from both within and outside the trainer's personal experience. It was also helpful that notes were was sent to the participants afterwards. A potential improvement could be a short quiz to check our knowledge.

January 7, 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

Amazing Experience

I recently completed my NVQ Level 3 qualification with Tutorcare and had a really good experience overall. The course was well structured and easy to follow, and the support from my assessor was excellent throughout.
Any questions I had were answered quickly and clearly, and I felt supported at every stage of the qualification. The flexibility of the course made it easy to balance my studies alongside work, which was a big plus.
I’d definitely recommend Tutorcare to anyone looking to complete an NVQ qualification. The guidance, communication, and overall support made the process straightforward and stress-free.

November 26, 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Excellent 1st Aid Course

From the 1st phone call the service was impeccable. Full consideration of our needs and those of our colleagues was a high priority.

Kevin was amazing and delivery a fun and informative 1st Aid course.

Thank you to everyone at TutorCare!

December 23, 2025
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 3 out of 5 stars

I really enjoyed learning with tutor…care

I really enjoyed learning with tutor care. I recommend tutor care to anyone who is ready to attain more skills in healthcare. I was able to work efficiently has a care giver.

November 10, 2025
Unprompted review
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Reply from TutorCare

Hi Adenike, thank you for your positive words. If you let us know where we dropped a couple of stars, we'd like the chance to look into this.

Rated 5 out of 5 stars

The 5th of December I had my course in…

The 5th of December I had my course in people manual handling and first aid at London Met. The Portuguese tutor was amazing and extremely knowledgeable. was one of the most interesting course and eye opening.

December 5, 2025
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

Outstanding Support

I received full support and excellent guidance from the tutor from the beginning of my course until the end. The customer service is great—I always receives prompt response, never regretted choosing TutorCare.

November 3, 2025
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

You said: Great teaching

I found the teaching day on Basic Life Support and Manual Handling extremely valuable and well delivered. The session was clear, engaging, and well structured, with a good balance between theory and hands-on practice.

The Basic Life Support training was particularly useful, as the demonstrations were clear and the opportunity to practise skills in a safe, supportive environment helped to build confidence and reinforce correct techniques. The manual handling session was equally beneficial, with practical guidance that was directly relevant to clinical practice and helped improve awareness of safety for both patients and staff.

The facilitators were knowledgeable, approachable, and encouraged questions, which created a positive learning atmosphere. Overall, the teaching day enhanced my confidence, competence, and understanding of essential skills that are fundamental to safe and effective patient care.

October 31, 2025
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

Relevant & Comprehensive Content

Enjoyed the course with the Trainer, was very enthusiastic and Energetic, Very engaging course which was adapted for our needs.many thanks

October 29, 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

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