Banner for TutorCare

TutorCare Reviews 1,789

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The user experience is frequently highlighted as exceptional, with many people appreciating the personalized and supportive approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the clear instructions and the smooth user experience. However, some customers also noted issues with customer service, mentioning a lack of support, slow responses, and unhelpful communication. A few people also felt that the sales approach was pushy and unprofessional, and some experienced difficulties with course administration, including being locked out of their portfolios or having requests for extensions denied.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the clear,... See more

Service

Clients share positive opinions on service, with many praising the excellent support, smooth processes, and... See more

Customer service

People report positive experiences with customer service. Many customers praise the exceptional support... See more

Instructions

Consumers find instructions to be positive. Many reviewers praise the clarity and thoroughness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoyed this First Aid course. The trainer, Zahra Kidd, explained everything clearly and made the session relaxed and supportive. The hands‑on practice boosted my confidence, and we even had... See more

Company replied

Rated 5 out of 5 stars

I just completed my NVQ Level 3 and it was a great experience. Even though I was knew to this course when I first started and was having some challenges about about assignments format in line with the... See more

Company replied

Rated 5 out of 5 stars

I attended a First Aid course last week run by Esin Odatuwa. He was very friendly, patient (we all had a lot of questions) and had an exceptional amount of knowledge. Every question was answered. He e... See more

Company replied

Rated 5 out of 5 stars

as previous courses, the training course with Carl Smith went very well, he was polite, arrived on time & apparently, made the delegates feel very at home with their course. I have been told he made... See more

Company replied


Company details

  1. Education & Training

TutorCare Training

Written by the company

Why choose TutorCare?
We supply the UK with the workplace training to save lives, prevent accidents, increase productivity and staff wellbeing. All courses are certified and accredited to ensure content is in line with the latest regulations and HSE guidelines so you can rest assured you are in good hands.
Training, tailored to you
Course delivery is flexible, allowing you to work your training around your schedule: be that late night, weekends, or split at home with blended sessions. Plus, with our dedicated account manager service, training support goes beyond ticking the boxes.
Nationwide venues
With over 300 centres around the UK, we have the widest network of any UK training supplier. To find your local centre, call us free on: 0800 781 2041
Training for all sectors
Whether you are looking for healthcare training, construction courses, fire marshalling, or first aid training, we have you covered.
Quality assurance
We offer courses accredited by Ofqual-regulated bodies, such as Highfield Qualifications, ILM (part of City & Guilds), and NCFE. All content has been designed to ensure that you meet training specifications from regulatory bodies like the CQC, OFSTED, and the Health and Safety Executive (HSE).

Contact info

TutorCare For All Training Requirements.

Providing nationally recognised certifications for the UK workforce.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently completed my RCF diploma…

I recently completed my RCF diploma level 2 in health and social care with tutor care.
My assessor Ella Nelson was amazing. She guided me throughout the whole exercise and always ready to offer her assistance.
I recommend them for anyone that is interested in completing their training in health and social care as you will get value for your money.

November 27, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

Completing my RQF Diploma in Health and…

Completing my RQF Diploma in Health and Social care with Tutorcare has been a great experience as the course presentation were tailored fit which has helped in my career advancement.
The course content are rich and vast, covering safeguarding, infection control, team working, principles and duty of care, person centred planning etc, giving me in-depth knowledge on how to effectively support and care for residents I work with whilst empowering me to effectively lead the team.
Helen and Lorraine have been very professional and fantastic tutors who guided me and provided the needed support all through the course.
I strongly recommend Tutor Care to anyone willing to undergo an RQF Diploma in any course of study.

November 10, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

I recently attend an online fire…

I recently attend an online fire Marshall training day. I immensely enjoyed it, it was extremely thorough very informative. I like the way our instruction engaged with us with questions and answers, it covered everything and has led me to implement a few changes or alterations at my place of work

December 4, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

Megan Ibbotson and Tutor Care has done an excellent…

Megan Ibbotson has done an excellent job. She supported me throughout all my assignments, and she was always available whenever I needed guidance. Her responses were prompt, clear, and very helpful. She consistently pointed me in the right direction, and she is truly an outstanding tutor.

I also appreciate that TutorCare uses an easy-to-understand and user-friendly platform for their Blackboard system. It makes learning smooth, accessible, and well-organised. I am genuinely happy to learn through TutorCare, and the overall experience has been very positive.

October 28, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Highly recommend

I completed first aid training with Esin Odatuwa as part of a company group. He was incredibly knowledgeable and patient with our questions. We all enjoyed the day and felt well-equipped to assist in case of an incident by then end. Thanks Esin!

November 21, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Tutor care is a platform I can…

Tutor care is a platform I can recommend anyone which I have already,so discipline and rewarding their want to get the value of what you paid for and also teach able.
Ann was a good tutor , at some point I wanted to back off she encouraged me, bless you I can’t thank you enough

November 11, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

Amazing training service

I recently completed the Basic Life Support training and was highly impressed with the quality of instruction. The course was clear, well-structured, and hands-on, giving me the confidence to respond effectively in emergency situations. The instructor was knowledgeable, patient, and made sure everyone understood each skill before moving on. Highly recommend tutorcare to anyone looking to gain lifesaving skills.

October 17, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

I recently attended a first-aid course…

I recently attended a first-aid course at London Metropolitan University, delivered by Tudorcare, and I couldn’t be happier with the experience. The teaching was genuinely excellent — everything was explained clearly, professionally, and in a way that was easy to understand, even for someone with little previous knowledge.

The trainers created a comfortable learning environment, encouraged questions, and made sure everyone was confident with the practical skills before moving on. I left the course feeling well-prepared and much more capable in emergency situations.

I would highly recommend Tudorcare’s training to anyone looking for high-quality first-aid instruction.

September 23, 2025
TutorCare logo

Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

Definitely recommend

I have recently completed a diploma level 3 in adult social care and I have really enjoyed the learning experience with Tutor Care, my tutor was very supportive and guided me through the process with effective communication, and what I really appreciated was quick responses to marking my assignments and any questions or queries I may have had, the feedback was always informative and Tutor care also were efficient in answering an enquiry I had for example, a change of email address was addressed within 24 hours. I was able to complete my diploma within six months and now I am considering further learning through tutor Care.

October 24, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Great First Aid Course!

I attended a First Aid course last week run by Esin Odatuwa. He was very friendly, patient (we all had a lot of questions) and had an exceptional amount of knowledge. Every question was answered. He explained everything clearly and in detail, making sure every question was understood before moving on to the next topic. I would definitely recommend this course. I left feeling I learned a lot and equipped to save a life or two if needed.

November 21, 2025
TutorCare logo

Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

Great experience with tutor Aaron

Great experience with tutor Aaron, he was very friendly, helpful and the one day first aid training paediatric course was extremely informative. I would highly recommend!

November 5, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

It was a lovely learning experience

It was a lovely learning experience, tutor was very patient and helpful throughout. Tutorcare provides best support with learning.

November 3, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

Officially now a First Aider.........

Officially now a First Aider, which is nerve wracking but after the training given by Steve Robson from Tutorcare I'm confident I will be fine. The information, practical sessions were spot on. The day was fun, informative and well paced. Thank you both Steve and Mike from Tutorcare.

November 18, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

Professionalism and Dedication.

They have responsible and responsive tutors that will help hold your hands through the learning experience. They also ensure a good follow-up when required to ensure you get through the finish line.

November 10, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

The speaker was engaging and…

The speaker was engaging and informative. The training was concise and practical and probably one of the best first aid courses I have done over the years. I would recommend the company, and especially Steve, to others.

November 18, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

First Aid Training

Very recently completed my first First Aid training course with Steve Robson and cannot praise Steve enough. Steve thoroughly talked us through the theory and provided practical exercises which i very much enjoyed. Overall a great day, thank you Steve.

November 18, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 2 out of 5 stars

Be prepared to be hounded into oblivion!

Used them to provide our First Aider with the necessary course, but my goodness, they never stop hounding us! Constant e-mails and phone calls - two this morning and it's not even 11.30! I have told them that we will contact them if we need their help, but they just don't take no for an answer!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Communication was very good from start…

Communication was very good from start to finish. My assessor was very helpful and always responded in a timely manner. Very understanding of personal circumstances when I needed extensions. Overall it was a great experience.

November 17, 2025
Unprompted review
TutorCare logo

Reply from TutorCare

Thanks for the review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look