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TutorCare Reviews 1,789

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The user experience is frequently highlighted as exceptional, with many people appreciating the personalized and supportive approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the clear instructions and the smooth user experience. However, some customers also noted issues with customer service, mentioning a lack of support, slow responses, and unhelpful communication. A few people also felt that the sales approach was pushy and unprofessional, and some experienced difficulties with course administration, including being locked out of their portfolios or having requests for extensions denied.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the clear,... See more

Service

Clients share positive opinions on service, with many praising the excellent support, smooth processes, and... See more

Customer service

People report positive experiences with customer service. Many customers praise the exceptional support... See more

Instructions

Consumers find instructions to be positive. Many reviewers praise the clarity and thoroughness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoyed this First Aid course. The trainer, Zahra Kidd, explained everything clearly and made the session relaxed and supportive. The hands‑on practice boosted my confidence, and we even had... See more

Company replied

Rated 5 out of 5 stars

I just completed my NVQ Level 3 and it was a great experience. Even though I was knew to this course when I first started and was having some challenges about about assignments format in line with the... See more

Company replied

Rated 5 out of 5 stars

I attended a First Aid course last week run by Esin Odatuwa. He was very friendly, patient (we all had a lot of questions) and had an exceptional amount of knowledge. Every question was answered. He e... See more

Company replied

Rated 5 out of 5 stars

as previous courses, the training course with Carl Smith went very well, he was polite, arrived on time & apparently, made the delegates feel very at home with their course. I have been told he made... See more

Company replied


Company details

  1. Education & Training

TutorCare Training

Written by the company

Why choose TutorCare?
We supply the UK with the workplace training to save lives, prevent accidents, increase productivity and staff wellbeing. All courses are certified and accredited to ensure content is in line with the latest regulations and HSE guidelines so you can rest assured you are in good hands.
Training, tailored to you
Course delivery is flexible, allowing you to work your training around your schedule: be that late night, weekends, or split at home with blended sessions. Plus, with our dedicated account manager service, training support goes beyond ticking the boxes.
Nationwide venues
With over 300 centres around the UK, we have the widest network of any UK training supplier. To find your local centre, call us free on: 0800 781 2041
Training for all sectors
Whether you are looking for healthcare training, construction courses, fire marshalling, or first aid training, we have you covered.
Quality assurance
We offer courses accredited by Ofqual-regulated bodies, such as Highfield Qualifications, ILM (part of City & Guilds), and NCFE. All content has been designed to ensure that you meet training specifications from regulatory bodies like the CQC, OFSTED, and the Health and Safety Executive (HSE).

Contact info

TutorCare For All Training Requirements.

Providing nationally recognised certifications for the UK workforce.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 81% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

RQF Level 3 review

I recently completed my RQF Level 3 training and was truly impressed by the quality of the course. The program was well-organized, engaging, and presented in a way that made even challenging concepts easy to grasp. The tutors were highly knowledgeable, supportive, and always ready to offer assistance

November 1, 2025
Unprompted review
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Thank you for your amazing feedback

Rated 5 out of 5 stars

I had an amazing experience with Tutor…

I had an amazing experience with Tutor care while completing my NVQ Level 3 in Adult Care. The course was well-structured and flexible, and my tutor was supportive and knowledgeable, helping me build confidence and develop valuable skills for my role.

October 30, 2025
Unprompted review
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Reply from TutorCare

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Rated 5 out of 5 stars

Our trainer was brilliant

Our trainer was brilliant. Some medical issues with some on the training and he tailored it to suit around their issues. Booking process was easy, we were talked through every stage and Tutorcare answered all questions very quickly. Would highly recommend and use again

October 28, 2025
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Thank you for your amazing feedback

Rated 5 out of 5 stars

Highly recommended

I had the best experience with Tutor care. The flexible payment was convenient. My assessor was very detailed, supportive and always going over and above to guide me. She grades my units promptly, offered helpful feedback. Highly recommended

October 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent

Recently completed a First Aid course using TutorCare, the experience was excellent. The instructor was top class, explained everything clearly and made the training engaging and enjoyable.

October 16, 2025
Unprompted review
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Thank you for leaving a review!

Rated 5 out of 5 stars

First Aid Course

Really good course - interactive and very educational.

October 9, 2025
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

Very professional

It has been amazing working with Tutor Care. The level of professionalism and ensuring we have the best quality of training from the best assessors. I feel very competent and confident now. I cannot recommend Nicki Webb enough. Always there to support in every waypossible, reachable on the phone or email when needed, encouraging and reassuring us that it’s doable. I have just updated my CV and got a good job already. I couldn’t be happier.I will definitely sign up with Tutorcare for my Level 7 in the near future.

October 9, 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Instructor been an ex fire fighter…

Great course made even more interesting with the Instructor been an ex fire fighter and been able to relate to life experiences of first aid.

October 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Would definitely recommend

Would definitely recommend TutorCare to anybody thinking about training sessions.

We recently organised our First Aid at work training with these for 10 members of staff and management, and it was great.

Easy to organise, tutor was fantastic and engaging and full of the knowledge you need from such courses.

Will certainly be using these again

October 16, 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

I completed First Aid training with Scott from TutorCare

I completed First Aid training with Scott from this company and he was great! It ran at a good pace and he was engaging and made the topics fun whilst being mindful of peoples lived experiences. Would highly recommend this trainer

October 16, 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

First aid training with Alex

We had our first aid training with Alex for 2 sessions and she was great! She explained everything very clearly and well. She also made us feel so comfortable so the multiple choice exams we did felt very easy to do.

September 20, 2025
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

First Aid Training

had an excellent experience on the first aid training with Scott Harding. the session was interactive and the tutor was knowledgeable and willing to answer any questions we had. I left the session happy that I had a better chance of knowing what to do in emergency situations.

October 16, 2025
Unprompted review
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Reply from TutorCare

Thank you for leaving a review!

Rated 5 out of 5 stars

Fire marshal training course

Fire marshal training was the course I did and it was very informative and well delivered by Rob. Would definitely recommend tutor care to other companies.

October 17, 2025
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

Interesting with a very knowledgeable instructor

The First Aid at Work training was great. The instructor was very professional and knowledgeable, and made the content more interesting with real-world cases where First Aid has been used in practice.

October 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Very professional

Very professional, understanding and got straight to the point. Explained everything well.

October 15, 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

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