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Rated 1 out of 5 stars

The WORST tutor company I have EVER seen. Tutors are unreliable at best, Or overal completely idiotic, No communication, and actual tutoring? Ha! Good luck. If you want to learn anything or sit any ex... See more

Rated 1 out of 5 stars

Very expensive. Moreover, the teacher can only work according to a manual, doesn’t want to adjust to child’s needs. All children are different and it’s quite unprofessional to teach them all the same... See more

Company replied

Rated 1 out of 5 stars

Horrible service. Expensive for no reason. Tutor cancelled on me at lest 5-6 times but still expect you to pay in full. Communication sucks. Leadership didn’t even know the tutor cancelled that many t... See more

Rated 1 out of 5 stars

We contacted Tutor Doctor, hoping that they could find a suitable tutor to support our 7 year old daughter. We were told that 48 hours of tutoring at a cost of £2,880 would need to be paid upfront... See more

Company replied

Company details

  1. Educational Institution
  2. Association or Organization

Information provided by various external sources

Tutor Doctor is an in-home tutoring service for all ages and all subjects. We understand how important every child’s education is. Today’s academic arena is more competitive than ever. We offer specialized tutoring to address all our clients’ needs and to help them achieve their academic goals. We have an Academic Success Formula, which identifies two critical components of academic success: Academic Knowledge and Academic Discipline. Teaching student’s executive function skills (what we call “X-Skills”) – organization, goals and prioritization – is also an important part of our offering.


Contact info

1.8

Poor

TrustScore 2 out of 5

207 reviews

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1-star

Replied to 71% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Our son's tutor

Our son's tutor, Peri, has been brilliant! His enthusiasm and love of what he does has meant my son looks forward to each tutoring session he has. Thank you!

January 7, 2022
Unprompted review
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Reply from Tutor Doctor

Thank you for the kind words! We are so glad to hear that Peri was good match for you son and that he's excited for his tutoring sessions.

Rated 4 out of 5 stars

Knowledgeable, Helpful and Professional. I would recommend Tutor Doctor

Our son received tutoring in Maths, Physics and Chemistry in the lead up to the HSC. Maths ran for 6 months and we were lucky to have tutoring in our home to start the lessons at which time it was excellent as we would get a detailed update on progress after each lesson. Covid lockdowns forced lessons online and the updates stopped for quite some time until we realised we should be getting reports emailed to us. Had this error not occurred I would have rated 5 stars. These reports were ok but no substitute to face to face catch up. The math tutor our son was assigned was excellent and connected well with him and we could see an improvement with his results in most cases.

Physics and chemistry tutors I never met personally but they both seemed very knowledgeable and feedback from our son was excellent. These two subjects we only took 5 hours for each as our son was already receiving good marks for these subjects but wanted a good opportunity for review given months of at home learning instead of school.

I would definitely recommend Tutor Doctor

December 9, 2021
Unprompted review
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Reply from Tutor Doctor

We appreciate your feedback Pete! We will do our best to ensure that there is continuity with your progress reports in the future. It's our priority to ensure these reports are as valuable as possible, no matter the mode of delivery, so we will take this into consideration.

It's great to hear that the tutoring was effective and that your son did well in Math, Physics, and Chemistry! Thank you for taking the time share your recommendation Pete!

Rated 5 out of 5 stars

Excellent Tutoring

Excellent Tutoring
My son joined Tutor Doctor 4-5 week back and I see his benefitting immensely. The tutor has created a great rapport and has put extra effort to support my son. She is very flexible and genuinely caring. My son enjoys the sessions a lot. A big thanks to Mike and Emily 😊👍

November 3, 2021
Unprompted review
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Reply from Tutor Doctor

We're happy to hear that your son had benefitted from his session and that you enjoy working with our tutors! Thank you for the kind feedback, Shay.

Rated 5 out of 5 stars

Fred in South Austin has been amazing…

Fred in South Austin has been amazing helping my son become more proactive about managing his assignments. My son has changed how he works and approaches his school work and takes radical ownership of his short and ling term goals. I am excited to continue the process.

October 28, 2021
Unprompted review
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Reply from Tutor Doctor

That's awesome to hear Miguel! Ensuring that your son is able to manage and complete his assignments will set him up with the essential skills that will guide him to academic success. Thank you for the review!

Rated 5 out of 5 stars

Great tutors Great teaching style…

Great tutors Great teaching style which embeds and progresses my boys learning. High achievers they are with learning being fun

October 7, 2021
Unprompted review
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Reply from Tutor Doctor

Learning should always be fun to ensure students are engaged and growing! It's important to us that our students learn with a tutor whose teaching style matches their needs. Thank you for the kind words!

Rated 1 out of 5 stars

My experience with Tutor Doctor

My first experiences with the tutors was acceptable. However, when a new school year started, the Tutor Doctor, by its own admission, was unable to match my children with an appropriate tutor. They offered my a refund of the balance of my money. I gave them a second chance. They eventually sent me a young girl who had to google every calculus question my daughter asked her. When they, once again, several months later and by their own admission, could not match my children with an appropriate tutor for calculus and functions, I asked for the refund they had originally offered. However, the Tutor Doctor used the fact that I gave them a second chance against me and refused to refund me. They said that offer was no longer available. Again, when I contacted them at the start of the new school year for a tutor for my son, I learned that the particular franchise had been sold. The new owner said to me, and I quote:
"I am the new owner of the Tutor Doctor franchise that you previously had an account with. According to the details on our system, this account has not had any activity since January of 2019, which is over 2 years since the last tutoring session was held. As such, the hours were forfeited and the account was closed prior to my taking ownership of this business. The policy that refers to this (from pg.2 of the Tutor Doctor Customer Enrollment Agreement – Enrollment Terms of Service):
2.TERM: The term commences on the date both parties have signed this agreement and will terminate after the fulfillment of the block of hours(as stated on page 1) subject to renewal in accordance with paragraph 4. Upon one year of inactivity on your account with Tutor Doctor, any out­standing hours that have been funded will be forfeited and your account will be closed.
I’m sorry to inform you that I will not be able to honor any credit you feel may have been owing to you from Tutor Doctor. I would, however, be happy to discuss with you the purchase of a new educational support package for your son, so that we would be able to help him with his Gr.12 Advanced Functions course. I can be reached on the number in my email signature below during our normal business hours (10am-4:00pm M-F), cheers."
The only reason there was no activity was because they could not find me a tutor. I would never contract with this Company again. Your best bet is to find smart students in higher grades of the school your child attends to tutor your child during spares or after school and pay them directly.

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Tutoring

My daughter joined Tutor Doctor 2-3 months back and I see her benefitting immensely. The tutor has created a great rapport and has put extra effort to support my daughter. He is very flexible and genuinely caring. My daughter enjoys the sessions a lot. A big thanks to Mr Vineet Khurana...

October 4, 2021
Unprompted review
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Reply from Tutor Doctor

Thank you for the kind words Thushani! We are pleased to see that your daughter has connected well with the tutor and that she enjoys her sessions.

Rated 5 out of 5 stars

Great experience - highly recommended

Tutor Doctor made sure that they matched our son with an ideal tutor. Our son has gained hugely from his tutoring and really enjoyed the experience. Thank you

September 16, 2021
Unprompted review
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Reply from Tutor Doctor

Thank you for the kind words Richard! We work hard to make sure our students are matched with the right tutor, and we are glad that your son has benefitted from his tutoring sessions.

Rated 5 out of 5 stars

Perfect match for maths

My son completely lost his way in Maths as the lessons at school made no sense to him. We discovered Tutor Doctor, which takes great care to match the ideal tutor to the student. And what a match it is. His tutor is a brilliant teacher and a fantastic person. Suddenly Maths isn't a swear word in our house anymore and my son is excited about his classes. Never imagined it would turn out this great! Thank you, thank you, thank you!

September 15, 2021
Unprompted review
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Reply from Tutor Doctor

Thank you for your kind words Marelise! We are so happy to hear that you loved your experience with Tutor Doctor and that your tutor match was so successful. Lovely to hear that your son's relationship with Maths has seen a positive change as a result!

Rated 5 out of 5 stars

Excellent experience

We had an excellent experience with Tutor Doctor of Fort Wayne. I would recommend this service.

September 9, 2021
Unprompted review
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Reply from Tutor Doctor

Glad to hear you had a positive experience with us Josh, thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Very supportive

Very supportive, kind , behaves professionally. My son is really doing well now in maths and sciences with much confidence. Thank you so much for your help and support Anne.

September 8, 2021
Unprompted review
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Reply from Tutor Doctor

We are so happy to hear that your son is feeling confident in maths and science and is performing well! Thank you Harriet!

Rated 5 out of 5 stars

I strongly recommend Tutor Doctor

I strongly recommend Tutor Doctor. My daughter enjoyed all the meetings she had with them, and found each one of them very fruitful and with real value-added. They are such a committed team. Keep it up!

September 8, 2021
Unprompted review
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Reply from Tutor Doctor

We are so happy to hear that your daughter enjoyed her sessions and that they were able to make a difference. Thank you for your kind words!

Rated 5 out of 5 stars

Tutor Doctor Solihull

Tutor Doctor Solihull has been great for us. The service is fantastic, they took the time to get to know my sons exact needs by assessing him. This was done in detail and then matching a tutor not only to his needs but to his personality and interest. The match is perfect, Gemma is amazing with my son and the weekly improvements are very noticeable. Highly recommend.

September 3, 2021
Unprompted review
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Reply from Tutor Doctor

Thank you Hannah! We are happy to hear that our tutor matching process worked well for your son and that you are seeing improvements in his academics!

Rated 5 out of 5 stars

We have had a great experience with…

We have had a great experience with Tutor Doctor. Fred was very engaging and showed genuine interest in getting to know our kids before choosing a tutor. He was very transparent in the importance of proper pairing and making sure that all parties felt it was a good fit. We have loved our tutor, Ms. Tanyia. She had helped our daughter catch up with her reading skills and had helped our son stay engaged over the summer. Her fun but structured approach was a perfect fit for the kids’ learning styles. I would highly recommend Tutor Doctor and Ms. Tanyia.

August 30, 2021
Unprompted review
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Reply from Tutor Doctor

Thank you for your kind words Bryan. Happy to hear that our student-tutor matching has worked so well for you and that your children were able to see improvements after working with Ms. Tanyia.

Rated 4 out of 5 stars

Prep for 11+ exams

We've got Tutor Doctor onboard when another tutor has failed to establish a good pace with my son and his rushing resulted in my son starting to despise the lesson. The Tutor Doctor matched us with a tutor who managed to establish a good contact with my son and find a suitable pace which helped him to regain his self-confidence and desire to learn.
I was also happy with the personal assistance of the administrators and the owner who helped us to prepare for a secondary interview and get accepted to the school of our choice !
A personal approach is the desire to understand your child's character and needs is what sets them apart from another companies. My only suggestion would be about the sessions reports which should be more timely and detailed.

June 24, 2021
Unprompted review
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Reply from Tutor Doctor

Happy to hear that our personal approach has worked so well for you and your son! We’re happy to see it’s made such a difference for his self-confidence. Thank you for your kind words!

Rated 5 out of 5 stars

Tudor Doctors ensured that a suitable…

Tudor Doctors ensured that a suitable tutor was matched to my daughter's needs. Ellery is reliable, professional and whose manner is calm and affirming.

June 24, 2021
Unprompted review
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Reply from Tutor Doctor

Thank you for your review Catherine! We're glad to hear that Ellery was a good match for your daughter and that your tutor-matching process worked well for you.

Rated 5 out of 5 stars

Excellent experience

Tutor Doctor took great trouble in matching the Maths tutor (Nick Harris) to my daughter for Maths tuition for her GCSE re-sit. Nick went out of his way in the sessions, and my daughter found the sessions very helpful and will hopefully get through her GCSE this summer.
David Middis, the Manager, kept in regular contact with me throughout the process by regular phone calls, and I was also kept updated with emails and text messages on the tuition sessions.
I would highly recommend this business, and especially Nick, who is an absolute star.

June 9, 2021
Unprompted review
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Reply from Tutor Doctor

Hi Victoria, happy to hear that our student-tutor matching has worked so well for you! We’re happy to see that you daughter found her sessions with Nick to be helpful and that David was communicative throughout the process. Glad it’s made such a difference for your student, and we wish her luck with her GCSE this summer!

Rated 5 out of 5 stars

Personalised tutoring

Since engaging Tutor Doctor, our daughter’s confidence has lifted enormously in maths. Credit to our awesome tutor Ikya who has created a fun, engaging environment to learn. Ikya is genuine and has adapted learning styles that personalise the tutoring to our 10yr old.

June 4, 2021
Unprompted review
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Reply from Tutor Doctor

Hi Jacqui, thank you for the review! We are happy to hear that Ikya has helped uplift your daughter's confidence in maths and that our tailored approach was effective in supporting her with her academic needs.

Rated 5 out of 5 stars

Excellent Tutors

Every tutor is experienced, professional and friendly - both our teenagers have flourished in their subjects under their guidance. Thank you!

May 12, 2021
Unprompted review
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Reply from Tutor Doctor

Thank you so much for the kind words Mrs. Davies! We are happy to hear that our tutors have made such a positive impact on your teenagers' education and hope they continue to excel in their subjects.

Rated 5 out of 5 stars

Amazing, Fabulous, Fantastic!

My daughter is so enthusiastic to learn even though she finds the subject difficult, the way Sian and Nina teach has motivated and built her confidence.

May 5, 2021
Unprompted review
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Reply from Tutor Doctor

Thank you for the kind words, Serena! We are happy to hear that your daughter is motivated and enthusiastic about tackling learning challenges, and that we have made such a positive impact in her education.

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