While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The WORST tutor company I have EVER seen. Tutors are unreliable at best, Or overal completely idiotic, No communication, and actual tutoring? Ha! Good luck. If you want to learn anything or sit any ex... See more

Rated 1 out of 5 stars

Very expensive. Moreover, the teacher can only work according to a manual, doesn’t want to adjust to child’s needs. All children are different and it’s quite unprofessional to teach them all the same... See more

Company replied

Rated 1 out of 5 stars

Horrible service. Expensive for no reason. Tutor cancelled on me at lest 5-6 times but still expect you to pay in full. Communication sucks. Leadership didn’t even know the tutor cancelled that many t... See more

Rated 1 out of 5 stars

We contacted Tutor Doctor, hoping that they could find a suitable tutor to support our 7 year old daughter. We were told that 48 hours of tutoring at a cost of £2,880 would need to be paid upfront... See more

Company replied

Company details

  1. Educational Institution
  2. Association or Organization

Information provided by various external sources

Tutor Doctor is an in-home tutoring service for all ages and all subjects. We understand how important every child’s education is. Today’s academic arena is more competitive than ever. We offer specialized tutoring to address all our clients’ needs and to help them achieve their academic goals. We have an Academic Success Formula, which identifies two critical components of academic success: Academic Knowledge and Academic Discipline. Teaching student’s executive function skills (what we call “X-Skills”) – organization, goals and prioritization – is also an important part of our offering.


Contact info

1.8

Poor

TrustScore 2 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The best tutors don't make house calls

This franchise pushes tutors coming to you as a selling point. However, good tutors are often far too busy to make house calls. This is one of the reasons my students have to come to me. There's another good one. I tutor A-level maths, chemistry and physics, and have a fairly extensive library. It's not that unusual for me to pick a book off the shelf to help a student, and there's no way I could cart them all around. So, the bottom line is that, by insisting that a tutor comes to you, you are probably missing out the some of the best ones who could make a real difference to your child's exam grade.

Another thing to consider is that good, confident tutors like to work for themselves, not for a company that sponges off their hard work. You will find that the best tutors through companies like First Tutors, Tutor Hunt and UK Tutors. These will charge you a very reasonable one off introduction fee, so overall the tuition will probably cost you a lot less. You will also be free to stop or change tuition.

Finally, a couple of warnings. UK tutoring has become a little like the Wild West. I never cease to me amazed by how highly qualified some young "tutors" seem to be, with top degrees from the best universities. But think about it for a second. Why would some young person with a Ph.D. in theoretical physics, from Imperial College be working as a tutor? Am I the only one who thinks this sounds too good to be true? Unfortunately there is a thriving market in fake degree certificates. And how many of those 5 star reviews are written by friends and relatives? I recall one tutor's profile where each review had nearly identical wording, including the bad English.

December 27, 2019
Unprompted review
Rated 4 out of 5 stars

Personal care & support

To begin with, the counsellor takes time to assess the individual child’s needs to conduct a teacher match. We liked the fact that feedback on the tutor was taken on board and changes made to suit our learning needs. Early days but so far so good. The rate per hour is a stretch for us financially but that seems to be the average market ask.

December 26, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Hi Manish! Thank you for the kind review!

Rated 1 out of 5 stars

It's a con

It's a con. They only survive by ripping tutors and parents off.

November 21, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

We’re sorry your experience with Tutor Doctor was less than exceptional. Normally we offer exceptional service all around.

Rated 1 out of 5 stars

My son has been with Tudor for about 6…

My son has been with Tudor for about 6 months and has already been a great improvement in all his 3 subjects and as a result have introduced them to one of my work colleagues.
My questions and concerns are all answered n dealt with promptly by Ash,the coordinator.
Manisha the tutor is also marvellous.
I give them 10 out of 10 .

November 14, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Hi James, Thank you for your kind review! We'd love to see that reflected in the star rating!

Rated 5 out of 5 stars

I’m currently working with Tameeka…

I’m currently working with Tameeka Rajoo for my 14 year old and 11 year old. She’s truly amazing, both my kids improved their marks instantly. I’m confident their average for the year will go up by 10%. She’s been with us since June /July 2019 . Tutor Doctor really looks at your needs and matches the right candidate for your children. I’m really happy, money well spent!

November 8, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Happy to hear that our student-tutor matching has worked so well for you! We take pride in this and we’re happy to see it’s made such a difference for your student!

Rated 5 out of 5 stars

Tutor Doctor Provided the Confidence to Succeed

I've worked with the Milwaukee Tutor Doctor with two of my children related to ACT prep. Our assigned tutor has been nothing short of excellent at helping the kids prepare for the ACT and also helps with daily school work.

Thank you for helping our kids gain acceptance into every college they have applied while increasing their confidence.

October 16, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Thank you for your review, Harley! We're so pleased to hear your daughter's tutor has helped her in both her academics and confidence.

Rated 1 out of 5 stars

I worked with Tutor Doctor Bristol for…

I worked with Tutor Doctor Bristol for a year and I’ve just experienced a very upsetting and unprofessional exchange with the Education Consultant at Tutor Doctor regarding a request for a reference for a different teaching assistant role I am applying for - the interaction ended today after being asked to write my own reference, or I would be “waiting a long time”. There has also been inappropriate exchanges with perspective employers. I’m appalled at the way I have been treated and questioned about seeking a new job role separate to tutoring and have resigned resultantly. In 5 years of tutoring and 10 years of employment I have never been spoken to like this before.

Additionally, when I was approached about working for Tutor Doctor I was asked to lie about when I joined the agency to a client to make it appear I had worked for them for longer. There was another issue about lack of transparency between how much clients were paying v how much I was earning which I found to be very misleading and untrustworthy.

I would not recommend working with Tutor Doctor on any basis whatsoever.

September 25, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Thank you for your feedback. We are very sorry to hear of your experience with one of the Tutor Doctor locations. Please know that this situation does not reflect our company values. If you wish to contact Tutor Doctor Head Office about this, you can do so by emailing support@tutordoctor.com. Once again, we apologise for the frustrations this situation caused you.

Rated 1 out of 5 stars

The tutor was not a proper teacher

The tutor was not a proper teacher
The lessons involved the tutor completing questions with our daughter - our daughter often finished before the tutor. She obviously hadn't prepared the lesson before hand
When we cancelled the arrangement - we were charged a £50admin fee!!
Avoid

September 22, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Thank you for submitting a review about your experience with one of our locations. The team of tutors we work with come from a variety of backgrounds, including former and current teachers, professionals from a wide variety of disciplines, and others who may have specific expertise in the subject area. The two things they all have in common are that they are experts in their respective academic subjects and they are passionate about helping student’s succeed.

If for any reason you are not satisfied with your tutor we have a Tutor Match Guarantee which states that you can change your tutor at any time you like. Our tutor-student relationship is central to our work as private tutors and to our students’ success.

Rated 1 out of 5 stars

Absolutely awful, waste of money

I was promised a highly experienced tutor for further maths a level, hence the steep pricing. however what I received was an inexperienced young adult who had literally just finished UNI. he had no idea how to teach, and due to the prepaid nature I could not cancel. im not exaggerating when I say that he literally did not help me at all. 'Jocelyn' the senior employee I came in contact with was useless, and regularly did not respond to messages or email. PLEASE PARENTS DO NOT USE TUTOR DOCTOR IT IS A SCAM!. i cannot stress this enough

August 16, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Thank you for your review and feedback. We apologise for the frustrations this has caused you. The tutors we work with come from a variety of backgrounds, including university graduates. Often times we see graduates are able to connect with a student on a different level, enhancing the overall learning experience.

We have a Tutor Match Guarantee which states that you can change your tutor at any time you like. Our tutor-student relationship is central to our work as private tutors and to our students’ success.

Rated 5 out of 5 stars

Excellent tutoring!

Doug has been excellent for our family to get my son back on track with his mathematics. From the individual assessment, to the matching of the tutor to my child we have a great experience with our tutor!

July 25, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Thank you for the kind words Shanna!

Rated 2 out of 5 stars

I would not recommend tutor doctor

I would not recommend tutor doctor. As a previous tutor myself, my experience with tutor doctor Richmond,UK has proved how deceitful and manipulative these franchise owners can be. They lie to clients that the tutors live close by. They offer tutors poor pay compared to other tutoring company. They pay tutors fees 3/4 months after you've invoiced and they are very slow in responding to tutor complants.

July 22, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Thank you for submitting a review. We're sorry to hear about your experiences as a tutor - this is not standard practice of Tutor Doctor.

Rated 5 out of 5 stars

I love Tutor Doctor in Redding

I love Tutor Doctor in Redding. They are wonderful to help classroom aides and adult volunteers learn ways to teach struggling students.

June 27, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Thank you for the kind words!

Rated 5 out of 5 stars

Great company

Michael, did an excellent job pairing my son with his tutor. She immediately connected with him, and he looks forward to their sessions!
I highly recommend Tutor Doctor .

June 5, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

We are so happy to hear that you loved your experience with Tutor Doctor.

Rated 5 out of 5 stars

Tutor Doctor (Yossi) did a great job…

Tutor Doctor (Yossi) did a great job with assessing the learning needs of our daughter and matching these with an excellent tutor (Greg). Greg is very knowledgeable and spends time to listen to our daughter's understanding of the concepts. He then provides any corrections needed and fills in any gaps our daughter has with those and further explains the rationale and basis for the biology 30 concepts that she is trying to learn. Our daughter is finding this to be extremely helpful as evidenced by the excellent marks she is now achieving.

May 26, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Thank you for the kind words! We are happy to hear that we have made such a positive impact on your child’s education.

Rated 5 out of 5 stars

Tutor Doctor has been very Helpful for…

Tutor Doctor has been very Helpful for our daughter. She has always been such a Great student, but Geometry Honors has been very hard for her. John has helped her to better understand it and get a better grade and has helped her to feel better about herself. :)

May 22, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Thank you for your review, Gina! We're so pleased to hear your daughter's tutor has helped her in both her academics and confidence.

Rated 5 out of 5 stars

Excellent experienced tutor provided at…

Excellent experienced tutor provided at short notice. Helped my GCSE candidate child gain confidence, and it was good that he wound him up a bit with "he's wasting his father's money if he doesn't do the work set". Pricey but worth it, I didn't want to have the regret of not having paid to get my son a leg up, but this was better than expected.

May 1, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

It's great to hear your son benefited from our tutoring for his GCSEs. Thank you for your review!

Rated 5 out of 5 stars

Tutor Doctors has been great support

Tutor Doctors has been great support for my son. His confidence has improved and the tutor’s passion for the subject is beginning to rub off on my son. I will highly recommend Tutor Doctors to my friends. THANK YOU Alina.

April 11, 2019
Unprompted review
Rated 4 out of 5 stars

I have been very impressed with the…

A Very Professional Service: I have been very impressed with the quality of tutoring my son has been receiving. After being very frustrated trying to find Physics tutors, I was pleased that Tutor Doctor was not only able to find a Physics tutor quickly, but one that has been so good. It has been a huge help to my son.

April 7, 2019
Unprompted review
Rated 2 out of 5 stars

All started well and first couple of…

All started well and first couple of months ok until our tutor became ill then we had not contact from tutor doctor to explain what was happening until a few months later when they advise for the first time that they would need to get us another tutor. This was too late we had already sorted it out as we could not wait for months without any communication or tutoring. Very poor service and communication especially for £40 PH. I would not recommend, go elsewhere and pay half the price for similar if not better tutoring.

April 5, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Thank you for submitting a review. We're sorry to hear about the lack of communication you experienced regarding another tutor match - this is not standard practice of Tutor Doctor. We've sent a private message with details about contacting our Head Office should you wish to do so.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look