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Rated 1 out of 5 stars

The WORST tutor company I have EVER seen. Tutors are unreliable at best, Or overal completely idiotic, No communication, and actual tutoring? Ha! Good luck. If you want to learn anything or sit any ex... See more

Rated 1 out of 5 stars

Very expensive. Moreover, the teacher can only work according to a manual, doesn’t want to adjust to child’s needs. All children are different and it’s quite unprofessional to teach them all the same... See more

Company replied

Rated 1 out of 5 stars

Horrible service. Expensive for no reason. Tutor cancelled on me at lest 5-6 times but still expect you to pay in full. Communication sucks. Leadership didn’t even know the tutor cancelled that many t... See more

Rated 1 out of 5 stars

We contacted Tutor Doctor, hoping that they could find a suitable tutor to support our 7 year old daughter. We were told that 48 hours of tutoring at a cost of £2,880 would need to be paid upfront... See more

Company replied

Company details

  1. Educational Institution
  2. Association or Organization

Information provided by various external sources

Tutor Doctor is an in-home tutoring service for all ages and all subjects. We understand how important every child’s education is. Today’s academic arena is more competitive than ever. We offer specialized tutoring to address all our clients’ needs and to help them achieve their academic goals. We have an Academic Success Formula, which identifies two critical components of academic success: Academic Knowledge and Academic Discipline. Teaching student’s executive function skills (what we call “X-Skills”) – organization, goals and prioritization – is also an important part of our offering.


Contact info

1.8

Poor

TrustScore 2 out of 5

207 reviews

5-star
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1-star

Replied to 71% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We used their service once and we were…

We used their service once and we were very satified. Thanks again to your team. The service is A+ and the tutor was really funny and professional for my kid.

May 10, 2020
Unprompted review
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Reply from Tutor Doctor

Happy to hear you enjoyed the tutor and the overall Tutor Doctor experience! Thanks Jade!

Rated 5 out of 5 stars

We have had an excellent experience…

We have had an excellent experience with Tutor Doctor and Michelle Shortridge. I have been impressed with Michelle's dedication, patience and how well she works with our daughter.

May 7, 2020
Unprompted review
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Reply from Tutor Doctor

Thank you for the kind words!

Rated 4 out of 5 stars

Kieran was really great in bringing out…

Kieran was really great in bringing out the capability in our autistic son. He was incredibly patient and understanding and worked hard to enable our son to express his ability verbally where sitting a written an exam had been a struggle given his communication issues. I would highly recommend Tutor Doctor if your child has learning issues.

May 6, 2020
Unprompted review
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Reply from Tutor Doctor

Thank you for your kind words! We are happy that you enjoyed our services and that Kieran was able to help your son!

Rated 5 out of 5 stars

Simon from Barnet Tutor Doctor is…

Simon from Barnet Tutor Doctor is amazing. High level of expertise, and works hard to understand the child's needs as well as the parents expectations.

April 30, 2020
Unprompted review
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Reply from Tutor Doctor

Thank you for your kind words! We're happy to hear Simon did a wonderful job!

Rated 1 out of 5 stars

terrible service

Used this company for over a year. Initially was very good then the company was taken over and became dreadful. Phone calls and emails were not answered. The Last tutor was inexperienced with poor teaching skills and all efforts to feed back were ignored. They still owe me money for lessons where the tutor failed to turn up. Please avoid at all costs there are other companies that provide a far superior service. This company happy to take your money for no service. I am reporting to ofsted

April 28, 2020
Unprompted review
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Reply from Tutor Doctor

We’re sorry your experience with Tutor Doctor was less than exceptional. Normally we offer exceptional service all around.

Rated 5 out of 5 stars

My daughter has a very good experience…

My daughter has a very good experience with Tutor Doctor in science .
I am very happy to choose this tutoring .
Since start tutoring with Mr.Ruchira she improve her skills and performance.
Of course , it is not so cheap but it’s worth every penny !!!
First of all ... they adapt their system and methods with child skills and knowledge, and that is brilliant.

April 15, 2020
Unprompted review
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Reply from Tutor Doctor

We are happy to hear that Tutor Doctor has made such an impact in helping shape your child’s education!

Rated 2 out of 5 stars

A very expensive service for not much

A very expensive service for not much. After an impressive first meeting with a salesperson we bought 36 hours at an excruciatingly expensive price. All we got is a tutor, a good one, but nothing else. No monitoring of our child's progress, no assessment, no strategy, just whatever the tutor has planned. Very disappointing. If you can, use another company.

April 2, 2020
Unprompted review
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Reply from Tutor Doctor

Hi Lydie, Thank you for submitting your review. We're pleased that you enjoyed the tutor-matching process and enjoyed the tutor you were matched with. We're sorry to hear that you weren't given up to date reports on your child's progress.

We do have a session report feature that sends out an email stating how your child is doing that the tutor fills out after every session. We'll be sure to address this issue moving forward so that they are sent out promptly to parents.

Rated 5 out of 5 stars

This is the first time we have used a…

This is the first time we have used a tutoring service and the whole process of contact and being assigned a tutor was fantastic. My sons tutor Tom has provided him with excellent support and guidance his A’level mocks improved by two grades , he really guided and pushed our son on.
Many’s thanks to Tom and Julian .

April 1, 2020
Unprompted review
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Reply from Tutor Doctor

Hi Caroline, Very pleased to hear that you enjoyed your experience with Tutor Doctor. Thank you for the kind words!

Rated 1 out of 5 stars

I have had tutors for my son before but…

I have had tutors for my son before but have never experienced anything like this. I required an experienced alevel chemistry teacher to teach my son and for the steep price of £50 an hour I thought I would get this. Instead I received someone who had just left uni and had no idea of teaching instead he wrote down everything on his mind about a topic not asking questions not testing my son on anything. He even accidentally told my son university things and my son told him that he didn’t need to know that. He didn’t have a clue how to teach. Worse than this is the fact you pay £50 to set it up. £50 just to chat with the tutor to see if they are the right fit!! And then £50 every time you don’t give 48 hours notice. I understand this however the tutor himself cancelled a few times very short notice!! And yet nothing happened about that. And the time I did cancel was when he tried to get my son to do 3 sessions in one week when I was away and my son said he had work that day and probably couldn’t get rid of work the tutor but him down as a maybe and then on the day ( when my son found out ) he told the tutor he couldn’t get rid of his shift at work so the tutor charged me £50 even tho he told the tutor he probably couldn’t do that day! He was clearly trying to get as much money out of my son has possible as in the initial meeting I told the tutor I only wanted to pay for 1 hour a week which is all I can afford at the moment. So this £150 in one week really set me back! I thought the tutor would listen to that not try and make as many sessions as he could when I was away. PARENTS DO NOT GO WITH THIS COMPANY THEY DO NOT EMPLOY TEACHERS JUST UNI STUDENTS!!
ITS A SCAM!!

March 13, 2020
Unprompted review
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Reply from Tutor Doctor

Hi Mark, thank you for submitting a review. We’re sorry your experience with Tutor Doctor was less than exceptional. Normally we offer exceptional service all around.

Rated 1 out of 5 stars

Franchises Read the reviews before contacting them

Sevenoaks franchise didn’t bother to return calls and then not to be trusted , I wish I had read the reviews beforehand before I wasted my time in contacting this company

March 4, 2020
Unprompted review
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Reply from Tutor Doctor

We’re sorry to hear of the lack of communication you received throughout your process. This is not what we’d like to hold ourselves to when it comes to the quality of our service.

Rated 5 out of 5 stars

Steve Woolley

Steve Woolley, our tutor doctor based in Loughborough has been amazing. He worked really hard to find a solution that worked for my daughter. Can not recommend him highly enough.

February 29, 2020
Unprompted review
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Reply from Tutor Doctor

That is wonderful to hear! Our Home Office team will pass this message on to him! I'm sure he'll be happy to hear!

Rated 5 out of 5 stars

We have been using Tutor Doctor who has…

We have been using Tutor Doctor who has assigned us with an excellent Tutor :- Tammy Earnshaw. She is wonderful Tutor and my son enjoys his sessions due to the variety of tasks woven into the session,

February 20, 2020
Unprompted review
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Reply from Tutor Doctor

Happy to hear that our student-tutor matching has worked so well for you! We take pride in this and we’re happy to see it’s made such a difference for your student!

Rated 5 out of 5 stars

Amazing dyslexia tutor

Esther who has worked with our daughter (aged 20), who is exteremly dyslexic, for the last 2 years is an outstanding tutor. She is so much more than a tutor helping with literacy she has given her confidence, life skills and has exceeded our expectations in every way.

January 30, 2020
Unprompted review
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Reply from Tutor Doctor

We are happy to hear that Tutor Doctor has made such an impact in helping shape your child’s education!

Rated 5 out of 5 stars

Mackayla is an exceptional tutor

Mackayla is an exceptional tutor who brings knowledge and fun to our young daughter’s weekly sessions. In both math and French, our child is well ahead of her grade but most importantly, Mackayla has fostered a love of math and keeps our child engaged.

January 22, 2020
Unprompted review
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Reply from Tutor Doctor

Happy to hear that our student-tutor matching has worked so well for you! We take pride in this and we’re happy to see it’s made such a difference for your student!

Rated 5 out of 5 stars

Really pleased with the tutor…

Really pleased with the tutor allocation process. After just a few weeks of receiving one to one tutoring my daughter’s confidence is growing from strength to strength, and as a parent, that’s really important. Thanks

December 27, 2019
Unprompted review
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Reply from Tutor Doctor

Happy to hear that our student-tutor matching has worked so well for you! We take pride in this and we’re happy to see it’s made such a difference for your student!

Rated 5 out of 5 stars

We have had excellent support and…

We have had excellent support and advice from Suzie and David with home visits from them both. The tutor they have matched with our son is excellent and we are very happy. We would definitely recommend the Twickenham Tutor Doctor service run by them.

December 27, 2019
Unprompted review
Tutor Doctor logo

Reply from Tutor Doctor

Thank you for the kind review!

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