tuyo Reviews 

87
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Semaglutide has arrived in good state, and temperatures. Syringe easy to use; however, the needle is too fragile and bends trying to plunge the vial. I would recommend to revise it. Communication wit... See more

Company replied

Rated 4 out of 5 stars

Tuyo site needs fixes, been waiting for updates regarding fixes. Also refered a friend and they signed up and waiting for update on gift card. Update 3/13 the Tuyo team quickly took care of the gift... See more

Company replied

Rated 5 out of 5 stars

About 4 months ago I decided to look into online providers after I had spent about a year trying to get the semaglutide shot through my insurance. Tuyo's team has been so helpful and attentive from th... See more

Company replied

Rated 5 out of 5 stars

My sister used Tuyo Health while in vacation and she recommended them to me. I have a busy work schedule and it is hard to get to a doctor’s office. Dr. Echeverry was very knowledgeable and understand... See more

Company replied

Company details

Written by the company

Why Choose Tuyo Health? Tuyo Health empowers everyone to take charge of their well-being with convenient, science-backed solutions. We understand that health concerns like weight loss, hair loss, sexual health, skin care, and more can affect anyone, which is why we provide a range of personalized treatments designed for your unique needs. With Tuyo Health, you can complete a quick online assessment, connect with a licensed provider, and receive tailored treatments delivered right to your door. We're transforming the way you access healthcare by offering expert advice, medical consultations, and effective treatments—all from the comfort of your home. We know that talking about personal health concerns can be challenging, so we’ve made it simple and discreet. Within minutes, you can explore our FDA-approved treatments, fill out a brief assessment, and connect with a healthcare professional to get the right solution for you. No waiting rooms, no stress—just straightforward, personalized care. Our goal is to make it easy for you to take control of your health, with products that are delivered straight to your door. At Tuyo Health, we believe that healthcare should be accessible, straightforward, and tailored to fit your lifestyle. Visit Tuyo Health today to start your journey toward a healthier you. If you need assistance with your order or have any questions, our support team is here to help every step of the way.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

87 reviews

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Asks customers to review

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Replied to 80% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(87)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service. Just complete the interview on line and if approved your email order will be placed and shipped in a very few days. On line chat is great!

September 14, 2025
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Reply from tuyo

Hi! Thanks so much for the great review—we’re glad to hear the process was quick and easy for you! Our goal is to make care as convenient as possible, and it’s great to know the online chat helped too. We appreciate you being part of the Tuyo community!

Rated 5 out of 5 stars

Primary Care Appointment

My sister used Tuyo Health while in vacation and she recommended them to me. I have a busy work schedule and it is hard to get to a doctor’s office. Dr. Echeverry was very knowledgeable and understanding. Their customer service was also very helpful with setting up the correct pharmacy. The experience was smooth and quick. I definitely recommend them and would use them again in the future.

August 14, 2025
Unprompted review
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Reply from tuyo

Hi! Thank you so much for sharing your experience—and we’re glad your sister recommended us! We know how hard it can be to fit care into a busy schedule, so we’re thrilled to hear Dr. Echeverry and our support team made things smooth and easy for you. We’re always here whenever you need us again. Thanks for the recommendation!

Rated 5 out of 5 stars

Great customer support and…

Great customer support and communication.

July 28, 2025
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Reply from tuyo

Hi Zara! Thank you so much for your kind words. We’re thrilled to hear that you had a great experience with our support team. Clear, helpful communication is what we strive for—and we’re always here if you need anything!

Rated 5 out of 5 stars

My experience with Tuyo Health was…

My experience with Tuyo Health was seamless! I was able to meet with a doctor and pickup my prescription within three hours of visiting their site. The experience was such a lifesaver while on vacation. I highly recommend their platform.

July 8, 2025
Unprompted review
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Reply from tuyo

Hi! We’re so happy to hear your experience with Tuyo Health was seamless—especially while you were on vacation! It’s great to know we could be there for you when you needed care quickly. Thank you for the kind words and recommendation—we’re always here if you need us again!

Rated 2 out of 5 stars

My second three month prescription went…

My second three month prescription went up 43% in cost. If you read what the drug should cost I would be back down to my original prescription cost even though my weekly dosage went up a bit.

Secondly the cost went up almost $200 from the quote I approved - but I can't locate a copy of that quote.

I give high marks to Kellie the NP and Samuel the customer service rep. They both were very helpful, professional and respectful of my concerns.

June 12, 2025
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Reply from tuyo

Hi Jeff! Thank you so much for taking the time to share your experience—and for the kind words about Kellie and Samuel. We’re so glad they made you feel supported. We also know that Andrés from our team has been in touch, and we truly appreciate you voicing your concerns about pricing. Your feedback helps us continue working toward being the most transparent healthcare company out there. We hope to keep you as part of our program and are always here if you have any questions or need further support.

Rated 5 out of 5 stars

Great taste, amazing results

Such a simple process to buy from Tuyo. The Macho Mints taste amazingly great and really work. Highly recommend.

May 27, 2025
Unprompted review
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Reply from tuyo

Hi! We're so glad to hear you had a smooth experience and that you're loving the Macho Mints! We designed them to be both effective and enjoyable, so it means a lot to hear that feedback. Thanks for the recommendation—we’re here anytime you need us!

Rated 5 out of 5 stars

Great service, with follow up calls.

Great service provided, reps., are very attentive to your needs.

May 14, 2025
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Reply from tuyo

Hi! Thank you so much for your kind words. We're glad to hear our team was attentive and supportive throughout your experience. We're always here if you need anything—thanks again for choosing Tuyo Health!

Rated 5 out of 5 stars

Excellent service and fast medication delivery

I recently used Tuyo Health for a health consultation and was thoroughly impressed with their service. I got to speak to Dr Echeverry in no-time, who was attentive and took the time to understand my needs.

What really stood out was how efficiently they handled my prescription. My personalized medication arrived within just a few days of my consultation.

The packaging was discreet and the instructions were clear.

The entire experience from consultation to medication delivery was hassle-free.

April 1, 2025
Unprompted review
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Reply from tuyo

Thank you so much for sharing your experience! We're thrilled to hear that Dr. Echeverry and the team were able to support you quickly and thoughtfully. It's great to know the process felt smooth and stress-free—from your consultation to the delivery of your personalized medication. We're always here if you need anything else. Welcome to Tuyo!

Rated 5 out of 5 stars

4 months of Tuyo!

About 4 months ago I decided to look into online providers after I had spent about a year trying to get the semaglutide shot through my insurance. Tuyo's team has been so helpful and attentive from the moment I signed up. Dr. Echeverry was so patient answering my millions of questions, and has followed up with me consistently throughout this process. The online platform is also great; you can track your weight, message your provider directly, and watch any instructional videos. Tuyo has been instrumental in my weight loss journey. I can't recommend them enough.

March 27, 2025
Unprompted review
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Reply from tuyo

Thank you so much for your kind words and for trusting us with your care! We’re so glad to hear that Dr. Echeverry and our team have been supportive and consistent throughout your journey. It's great to know the platform has made things easier for you too. We’re honored to be part of your progress and are always here to help you keep moving forward!

Rated 5 out of 5 stars

Tuyo Primary Care Experience

I just used Tuyo’s primary care on Sunday and it was such a life saver! I am a busy mom who woke up not feeling my best and I did not have time this week to go to my primary care, wait hours to see my doctor and find baby sitting to be able to do all this. Within minutes I was able to set up an online call with an NP named Kellie and she was able to listen to my symptoms and send me an antibiotic! She was very knowledgeable and made sure what I was taking would be safe while breastfeeding my baby. I proceeded to drive-thru pick up my medication from my local CVS and the process was so wonderful and seamless! I definitely plan to use Tuyo for more services in the future!

March 23, 2025
Unprompted review
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Reply from tuyo

Thank you so much for sharing your experience! We're thrilled we could make things easier for you, especially as a busy mom. Kellie and our team are always here to support you with fast, thoughtful care — we're so glad the process was seamless and that you felt cared for. We look forward to helping you again anytime!

Rated 5 out of 5 stars

I am a real person that has used this!!

I am a real person that has used this. I can't tell you enough how absolutely amazing everyone has been. Dr German Echevry is amazingly attentive. I just started taking the shot a few days ago and already can tell a huge difference. I can eat and with the shot, I actually feel full. I will update when I have been taking it for a month. The whole team is amazing. They call and text you immediately for anything you ask. It is so reasonably in price. The one star review left is so wrong. Try using them first, then you actually can have something to say that you actually know about. I have sent my friends here as well. I have a tricky situation with my health and they have accommodated EVERY need. Everyone should use them for weight-loss. I can't tell you enough to use them. I am so happy and on the road to losing the weight I need with the backing of Tuyo. They have worked with myself and also included my primary care physician. Anything I ask, they meet my needs immediately. Use them NOW!!!

March 3, 2025
Unprompted review
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Reply from tuyo

Thank you so much for your amazing review! We're thrilled to hear that you're already seeing a difference and that Dr. Echeverry and the team have made you feel supported every step of the way. It means a lot that you’ve shared your experience and recommended us to others. We’re honored to be part of your journey and are here whenever you need us!

Rated 5 out of 5 stars

I was very skeptical at first

I was very skeptical at first due to the low amount of reviews and how new the company was but I decided to give them a shot and ordered from them when I ordered from them on a Friday and was told the order would go out on that following Monday but unfortunately it did not ship out and the money left my account with no shipment update I was worried I was scammed but the staff kept Contact with me the whole time answered every question I had I honestly feel bad for how rude I was but it turns out the just had a miscommunication from the pharmacy they went through and my order shipped out that wednesday arrived Thursday and I have been happy with them ever since the product works when I call i get a real human right away every time they are new so they may stumble a little but over all I'm very glad I picked them. And I absolutely would recommend you try them out.

January 31, 2025
Unprompted review
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Reply from tuyo

Thank you so much for giving us a chance and for your honest review! We truly appreciate your patience and are glad we could earn your trust. We're always working to improve and feedback like yours helps us grow. We're so happy to hear you're satisfied with the care and support you've received — and we're here anytime you need us!

Rated 1 out of 5 stars

I don't believe these reviews are real

I don't believe these reviews are real. I want to buy these but I just can't trust that it's not a scam.

February 15, 2025
Unprompted review
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Reply from tuyo

Hi Joseph we understand your concerns! It looks like you haven’t tried our service yet, and we’d love the opportunity to earn your trust. Our reviews come from real patients who have used Tuyo Health, and we’re committed to providing safe, effective, and affordable care. If you have any questions, feel free to reach out—we’re happy to help! You can give us a call at 866-642-8052

Rated 5 out of 5 stars

Excellent care and very professionnal

Came accross TuyoHealth looking for an online provider and selected them for their patient first approach. Very friendly and excellent professionnals, I felt very comfortable with excellent care from my provider Dr. Echeverry so I can only recommend!

December 26, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Tuyo made the process incredibly seamless, which took a lot of stress off my back. I’d recommend anyone to use their services.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

The team at Tuyo has gone above and beyond in every way. My provider listened to my concerns, answered my questions and made me feel comfortable in proceeding with treatment. The process was fast but thorough. Overall it was an excellent experience and I would highly recommend it.

November 14, 2024
Unprompted review

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