Hi had a small defect on my bib, but I contacted the customer service and we agreed on a reduction. Happy with the gear so far (I use only occasionnaly)
Company replied
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Hi had a small defect on my bib, but I contacted the customer service and we agreed on a reduction. Happy with the gear so far (I use only occasionnaly)
Company replied
I had such a great experience at the TWELVESIXTEEN event! The atmosphere, energy, and attention to detail made the evening really stand out. It’s clear the brand puts a lot of thought into creating me... See more
Company replied
I bought 5 jerseys early September and received them as expected 3 days after - all good! Jerseys are all fine. Problems started when I returned 4 of them a week later. I had to wait 5-6 weeks to get... See more
Company replied
Company that perhaps might work in Denmark but not at all abroad. 2 different packages ordered 2 months ago! and I have not recieved anything yet. Problems with custom documentation (I live in Spa... See more
Company replied
About 12Sixteen About former brand – TwelveSixteen 12Sixteen er et dansk cykelbrand grundlagt i 2017 med en klar ambition: ”At skabe cykeltøj, der forener høj performance, tidløst nordisk design og fair prissætning” Siden begyndelsen har brandet været bygget på kærligheden til landevejen, respekten for cykelsportens kultur og ønsket om at gøre premium cykeltøj mere tilgængeligt – uden at gå på kompromis med kvalitet, pasform eller materialer. I dag bygger 12Sixteen videre på det stærke fundament, der blev skabt fra 2017 og frem. Et anerkendt brand, gennemtestede produkter, tusindvis af kunder og et levende community omkring cykling og bevægelse. New chapter – build on a strong foundation 12Sixteen er nu trådt ind i et nyt kapitel. Ikke som et nyt brand – men som en videreudvikling af det, der allerede var stærkt. Design-DNA’et, value-for-money-positioneringen og det tætte forhold til vores kunder. Vi har valgt at samle fokus og forfine retningen, så vi fremover arbejder med færre, men bedre produkter, mere gennemtænkte kollektioner, endnu større fokus på pasform og holdbarhed, og et kompromisløst blik på value-for-money. Målet er det samme som altid: At levere cykeltøj, der performer på landevejen – og føles rigtigt både på og af cyklen. Made for the road. Designed for life around it. 12Sixteen udvikler cykeltøj til ryttere, der stiller krav til både funktion og æstetik. Vores produkter er skabt til lange dage i sadlen, skiftende nordisk vejr og intensiv brug over mange sæsoner. Vi arbejder med tekniske materialer, gennemtænkt pasform og et minimalistisk, nordisk formsprog – så tøjet både yder optimalt på turen og ser godt ud, når turen slutter ved cafébordet. Community first 12Sixteen har altid været mere end bare produkter. Brandet er vokset gennem fællesskab, social rides, events og et tæt samarbejde med både eliteatleter og hverdagscyklister. For os handler cykling ikke kun om watt og segmenter - men om oplevelserne, relationerne og glæden ved landevejen. Følg med i vores cykel community på vores Instagram: 12Sixteen & WomenRideBikes, hvor vi re-poster kvinder med passion for cykling. Forward – Together 12Sixteen bygger videre. På det fundament, der blev skabt i 2017. Med samme værdier. Med skærpet fokus. Og med blikket rettet fremad. Tak fordi du er med på rejsen.
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Reply from 12Sixteen
It fits perfect and stays there throughout the ride.

Reply from 12Sixteen
I ordered from sweden , very good quality both times and the customer service was excellent. They replied really quick and helped me withbmy questions going the extra mile (pun intended!).
Will confidently buy again :)

Reply from 12Sixteen
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