I love this company! Their teas are exquisite and I look forward to sampling some more in the future. The packaging is functional and easy, their flavours are delightful. They give wonderful... See more
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Review summary
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I first came across Twist Teas by accident in a cafe in Poole, Dorset about five years ago. What struck me was the distinct flavour and high quality of the tea, very different from the competition. I... See more
Easy to order these teas, what I love is the concise explanation of each tea and their values. My favorite is Breakfast Boost, a great tasty black tea, smells like the tea in the teapot my nan used t... See more
Twist Teas are refreshing and easy to enjoy. The blend of brewed tea and fruity flavour tastes smooth and not overly sweet. It feels light and crisp, making it a great choice for relaxing or spending... See more
Company details
Written by the company
We've always loved tea. There's nothing like it to lift the spirits and raise a smile, whether alone or with others, out and about or in the comforts of your own home. In January 2017, we decided to do something really innovative for lovers of tea and set about creating a range of the finest whole leaf teas, herbs and fruits, blended to delight taste buds and bring a smile to its drinkers. Frankly, we were a little underwhelmed by the teas available in the supermarkets (and a little disappointed to learn that even the cutesy, more expensive brands are invariably just owned by the massive brands anyway.) Our blends are full of little surprises that make them different. An additional ingredient with a functional benefit…or an unconventional flavour pairing that transforms something nice into something spectacular. A tea that’s specifically designed to be drunk cold or one that tastes so good it must be bad (but isn’t). We like to think of them as Blends With Benefits. Now, we have a range of over 40 delicious, healthy and innovative blends that are available direct through our website, and in cafes, restaurants, hotels, offices and independent retailers all over the UK. Whether you need something to get you started, boost your energy or help you sleep, whether you want a guilt-free treat without calories for yourself or a healthy drink for the children, try tea with a Twist.
Contact info
Pollards Farm, The Common, Kinsbourne Green, AL5 3PE, Harpenden, United Kingdom
- 07498448348
- hello@twist-teas.co.uk
- twist-teas.co.uk
4.8
Excellent
490 reviews
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Hasn’t replied to negative reviews
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The best mint tea out there
The best mint tea out there and added bonus of free rhubarb and custard tea bags...not something I would have chosen, but they are really tasty.
Super speedy delivery.
July 25, 2025
Anone else have web-site/ordering problems?
So far, I have not been able to figure out how to order anything via the web-site. Loved the tea I had at a cafe I visited in Cornwall last week, so thought I'd order. Nothing on the web-site seems to work as far as trying to order anything - I've set up an account and have also emailed the company, as well as made a comment on their FB page - so far, no response. Disappointed, visiting family in USA next month and was thinking about taking some tea gifts for the other tea lovers in the family! EDITED TO ADD: it appears that the web-site doesn't work properly with Firefox - tried Chrome, and works perfectly. Figured this out myself, there is nothing on the web-site to advise...
July 26, 2025
Unprompted review
Amazing independent tea company with great choice and monthly tea subscription
I first discovered Twist Teas at a Tea Festival in Derby many years ago, and loved meeting Nicky and Claire, being shown the teas and told the stories and making of the teas. I loved that they use whole leaves but give you the choice of loose tea or cornsilk tea bags, as I always never get around to using loose leaf tea at home due to the faff.
I signed up to their Tea Club subscription at the festival and have had the subscription for probably about 8-9 years now! I love the choice and quality of teas, the ability choose which tea you'd like each month or let it be a surprise, and again, the fact I can enjoy whole loose leaf tea in biodegradable cornsilk bags. I have purchased gifts and tea subscriptions for friends due to my positive experience with Twist Teas and continue to be part of their subscription. Each subscription comes with a hand-signed thank you note and a free sample of a different flavour of tea than you ordered, so you get to try flavours you might not otherwise pick. My favourite flavours by far are the Refresher Green and Sencha Green teas, as well as the Mulled Wine (non-alcoholic) one at Christmas, and fruity herbal teas during the summer, such as Mixed Berries and Orange & Lemon.
Their customer service is also exceptional - whenever I have needed to contact them, they respond very quickly, politely, friendly and professionally and will bend over backwards to help you.
I highly recommend them to anyone wanting to support a fairtrade, small independent tea company who know and visit their plantations, are passionate about tea and the quality shows through their products.
July 3, 2025
Unprompted review
My twisted tea arrives on time and not…
My twisted tea arrives on time and not always but sometimes they add an extra tea bag to try and I love this gesture.
May 28, 2025
Amazing teabag flavours
Amazing teabag flavours, love the personal note that comes with the delivery! Nice touch to know you're supporting an independant business.
May 26, 2025
Purchased loose tea
Purchased loose tea. Quality is great. I also got it on discount. Quick delivery.
Thank you Twist.
April 26, 2025
Easy ordering
Easy ordering , delivery on time , well packaged. Also free delivery and discount.
April 25, 2025
Good product delivered quickly
March 25, 2025
Excellent quality
Excellent quality, good communication and l love the sample tea with each delivery 👍
February 24, 2025
Could do better
Teas 5 stars
Quality of metal tea caddies 1 star. Lid keeps popping open and it's not cheap for what it is. I wrote to them in live chat but never had a reply, which also contributed to the rating. If you are going to offer a chat function, the onus is on you to reply, otherwise what is the point?
November 24, 2024
Great Earl Grey tea and great service
Great Earl Grey tea and great service - many thanks.
Will use again!
October 28, 2024
I love the tea I ordered and was wowed…
I love the tea I ordered and was wowed by the beautiful packaging it arrived in - there was a nice message of thanks and a trial tea bag inside the box. Going to enjoy my cups of delicious tea!
August 28, 2024
Since the Earliest experiences always…
Since the Earliest experiences always graciously dealt with
August 27, 2024
Delicious refreshing tea and delivered…
Delicious refreshing tea and delivered on time.
August 26, 2024
Twist tea - a brand worth trying.
Firstly, Twist Refresher green tea is exceptional, I discovered it in a cafe and had to buy some directly from the company; which is fairly local to me. The customer service is very good and the product is nicely packaged. You also get a choice of a sample tea to try. Twist is on my radar now and is quickly becoming one of my go to brands.
July 28, 2024
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