Ordered from this site and one of the items I received was wrong, after getting in touch they asked if I could send it back and they would send me the correct item. I paid an extra £5 to ship it back,... See more
Company replied
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Horrible experience. Made my order October 28th. Tried to contact them via Instagram, Tiktok, email… After two months waiting for my ring, they assume TODAY (January 11th) that my order won’t ar... See more
Company replied
I went to their easter egg hunt and won a prize, and have tried using it multiple times but it doesn't work as promised. I have emailed and sent DMs on instagram with no response for a few weeks now.... See more
Company replied
Earlier this year I wrote a bad review because I still hadn't received my order after six months, but now I can officially say that this is a nice company!!!! The brand has really changed for the bett... See more
2.6
Poor
41 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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My daughter ordered a piece of…
My daughter ordered a piece of jewellery from this site 7 weeks ago. Still no order confirmation or any sign of the goods.
She has emailed them and sent them DMs on Instagram, all without any response.
The website has no phone number, only an email address. Avoid at all costs
November 25, 2021
Unprompted review
Reply from Tyger by the Tail
Hi Dean, we hope you are well. We'd like to apologise for the difficulties and inconvenience you experienced during your order with us. Tyger has been undergoing a change of management due to some unforeseen circumstances faced by the previous owner. We would like to confirm that you received a refund or email regarding your order? If not, please let us know your order number and we will get in touch immediately! Thanks, best wishes, Celia - Tyger Team.
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