Tysew Reviews 470

Absolutely amazing customer service. I travelled 2 hours to test out some industrial machines. Patience was shown in explaining to me how they worked. There was no hard sell to try and get me to buy a more expensive machine, in fact was encouraged to buy a less expensive machine more suitable to my needs. I will be back, as we expand we will need more machines.

Bought a Janome 360DC machine from Tysew via Amazon - a really good transaction and delivery 6 months ago.
Today had a tension issue so contacted them about it - great service - engineer was happy to solve my tension issue while I waited!
Would definitely recommend Tysew to everyone!

Firstly I need to thank for Sareena.to help
delivered my skiving machine on time.
As been ordered since 5/01/24.Sareena provides a qualities customer service.problem solving .she texts and called me to explained what happened why Delivery delayed. She understands the customer point of view.in here I give her A+customer service. Hope company increase her, some rewards.
The engineer of the company name call Svet. Very helpful .demostration and explain clearly how to use the skiving machine. Also explain very details how to put some engine oil. Skillfull and knowledgeable.
The company are lucky to hired Sareena front desk with a qualities professional customer service.and knowledgeable, skillfull engineer Svet.hope they both bring the company better future. Thank you very much for your service.

Jalpa was very helpful in organising a last-minute service. Don came to service the machines and was very friendly and gave us great advice.

Good experience, very helpful and quick. Thank you, Jalpa for all your help!

Highly recommended company, quality products and always available for assistance, needed a part for the bieffe ironing system so ordered at 1.30pm and received the part next day.

I was looking at the big brand industrial machines when I stumbled upon several Tysew’s in a workshop, and they had good mileage on them. So I thought, if these are good enough here, good enough for 24h Chinese factories, they are probably good enough for me. Ended up getting a new direct drive machine which is actually superior to the big brand one for twice the money. All feels very solid and well built, too. Add a prompt and friendly delivery fully built - what’s not to like? Getting under way, if there are any issues to report, will edit my review. No edits - assume all is great.

My wife wanted a sewing machine went to a few places to look for one. Over the phone staff at most shops didn’t sound ready for business.
We rang Tysew.co.uk and a lady answered the phone and was most pleasant and offered good advice.
We drove there and was greeted by Talla and JD, who offered good advise on various machines that would suit the work my wife was going to undertake. The lady on the phone named Jalpa also was a great help in sorting out a couple of issues and provided online manual for the sewing machine too.
We are very pleased that we went to a right place and got a very good service and right priced sewing machine.
Thank you, Talla, JD and Jalpa.

Great costumer service thé I would recommend to everyone who wish to buy new or used sewing machines

Always helpful and honest advice given based on your needs. I wanted to buy an industrial machine for home use. Able to try various machines and ask lots of questions. Really pleased with my new Juki, which was kindly delivered in time for Christmas.

I just received my third purchase from Tysew and as
usual the ordering and delivery was exceptional. never any problems from Tyson, All staff are always helpful and friendly. Raj can always make a suggestion to assist you if you need advice, and deals with nay issue you may have very quickly and professionally.
This type of customer service is rare these days.

Fantastic service, great team, extremely efficient and knowledgeable. Very good value. I would totally recommend them. Thanks Don and Jalpa for an excellent job done with care and expertise.

I have ordered an industrial sewing machine and a overlock machine in this company. To be honest I'm really impressed with their service. Just with in 2 working days I received the machine and I'm from Nottingham. It was completely assembled, it was fully packed and I received my machines very safely. I got these 2 machines with reasonable prices. I really appreciate their service. People who working their were very friendly and very supportive. Special thanks to Jalpa who gave me the valuable information regarding the machine.

Staff are very friendly. Answered all my questions. Their own brand machines seem very good quality compared to the well known branded machines. A good buying experience

Raj was absolutely amazing. She is a real professional couldn't ask for more. I highly recommend her and Tywsew Machines . They are great with incredible selection of machines and all the accessories. Go east go west Raj is the best and Tysew is the best industrial sewing machine compon in Uk. God bless you all, thank you

Raj was absolutely amazing. She is a real professional couldn't ask for more. I highly recommend her and Tywsew Machines . They are great with incredible selection of machines and all the accessories. Their service is second to none.👏

Just bought an embroidery machine from Tysew, request help to choose, the sales lady (Raj) was amazing, clarified all my doubts. Placed the order buy phone, amazing and caring service, she keep me updated about all the process until the delivery. It couldn't be more pleased. Thank you so much.

Excellent service! Fast delivery and lots of help.

was impressed with service given and price, very good company to deal with will be given our future orders with them