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Ty Ty Nursery Reviews 259

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that plants arrive healthy, well-packaged, and sometimes even larger than expected. Many appreciate the efficient ordering process and timely delivery, with items often arriving in pristine condition and ready for planting. The customer service is frequently highlighted as excellent, with staff being described as knowledgeable, helpful, and responsive to inquiries and issues. However, some customers also noted issues with their orders, including receiving incorrect items, plants that were dead or severely damaged upon arrival, or trees that did not grow as expected. A few people mentioned dissatisfaction with the size of the plants received, stating they were undersized or appeared to be mere sticks without roots or leaves. There were also occasional complaints about customer service regarding replacements for dead plants or a lack of responsibility for plant health issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and condition. Many reviewers praise... See more

Quality

Customers had positive experiences with quality, often praising the excellent condition of plants upon... See more

Order

Reviewers mention positive feedback about order. Many customers express satisfaction with the ordering... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and timely... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the friendly, knowledgeable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had to request a replacement Red Rocket crepe myrtle 7'-8' size and was informed after waiting 8 months to order and was told supplier had storm damage and these plants would not be available until... See more

Company replied

Rated 5 out of 5 stars

I try to buy local but after months of going to local nurseries could not find the plants I was wanting. Therefore, mail ordered from Ty Ty Nursery the product I wanted. They patiently advised m... See more

Company replied

Rated 5 out of 5 stars

My dozens of Grapes ordered, plus Lilly bulbs too, are thriving and I'm hopeful they forgive me for this below-zero-winter!! The couple that didn't survive the summer..... nature will do that..... T... See more

Company replied

Rated 5 out of 5 stars

The customer service person I spoke with over the phone was pleasant and highly knowledgeable. My dormant Black Tartarian cherry tree arrived at the proper time this Spring and right now is showing si... See more

Company replied


Company details

  1. Plant Nursery
  2. Garden Center

Written by the company

Ty Ty Nursery is a family-owned, mail-order nursery that has been growing and shipping quality plants to customers nationwide since 1978. Based in Ty Ty, Georgia, we specialize in fruit trees, nut trees, berry plants, grape vines, bamboo, flowering trees, shade trees, and landscaping plants for home gardeners, orchard growers, and landowners across the United States. With nearly five decades of experience, Ty Ty Nursery is known for offering a wide selection of plant varieties, multiple plant sizes to fit any budget, and prices that are often significantly lower than traditional retail nurseries. Our plants are grown with care, inspected for quality, and shipped at the proper time to ensure the best chance of success after planting. As a mail-order–only nursery, we focus on nationwide shipping rather than walk-in retail, allowing us to serve customers in a wide range of climates and growing zones. Every order is backed by our free one-year Plantsurance guarantee and a lifetime true-to-name guarantee, giving customers confidence in every purchase. At Ty Ty Nursery, our goal is simple: provide healthy plants, honest guidance, and dependable service to help every customer grow with success.

Free One-Year Plantsurance Guarantee on Every Plant

Written by the company

Shop with confidence at Ty Ty Nursery. Every tree and plant we sell is backed by our free one-year Plantsurance guarantee, giving you peace of mind and support if a plant doesn’t survive. We stand behind our plants and our customers.
Plantsurance Guarantee – Peace of Mind with Every Order At Ty Ty Nursery, we proudly stand behind the quality of our trees and plants with our free one-year Plantsurance guarantee, included at no additional cost with every purchase. We understand that plants are living products and that success can be influenced by many factors such as weather, soil conditions, planting practices, and regional climate. Our Plantsurance program is designed to give customers confidence and support if a plant does not survive. If a plant fails within one year of delivery, customers may submit a Plantsurance claim for review. Once verified, Ty Ty Nursery issues store credit for the original purchase price of the plant, including any promotional or sale pricing at the time of purchase. This store credit can be used toward future orders of trees, plants, or other nursery products on our website. Plantsurance store credit allows customers the flexibility to reorder the same plant or choose a different variety that may be better suited to their growing conditions. Because shipping live plants involves carrier and handling costs that are incurred regardless of plant survival, shipping fees and taxes are not included in the Plantsurance credit. To ensure fairness and consistency, claims may require photos, growth monitoring, and simple verification steps such as a bark scratch test. This process helps confirm plant viability and ensures that all customers are treated equally under the guarantee. Our Plantsurance guarantee reflects our long-term commitment to customer success, transparency, and trust. By offering a free one-year plant guarantee, Ty Ty Nursery helps customers grow with confidence while maintaining fair pricing and nationwide shipping of live plants.

Our Promise to You

Ty Ty Nursery Is Committed to Customer Satisfaction

Ty Ty Nursery Is Committed to Customer Satisfaction
At Ty Ty Nursery, we focus on delivering dependable quality, fair pricing, and a positive experience with every order. Each plant is backed by our Free 1-Year Plantsurance Guarantee and Lifetime True-to-Name Guarantee, so customers can order with confidence knowing their trees arrive healthy and true to variety. With pricing often significantly lower than many competitors, we work to make fruit trees, nut trees, grape vines, and other plants more accessible to home gardeners and growers nationwide. As a Google Trusted Store, Ty Ty Nursery is committed to transparent service, careful handling, and fast, reliable shipping throughout the growing season.

Contact info

30% Off Spring Black Friday Sale

Use code: BLACK to save 30% Off all plants at Ty Ty Nursery!

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

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1-star

Replied to 93% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars
Ty Ty Nursery logo

Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear you found our team friendly and responsive. At Ty Ty Nursery, providing helpful customer service and clear communication is always a priority. We truly appreciate you choosing our online plant nursery.

Rated 5 out of 5 stars

Will order again

Excellent stock options; healthy plants; Ease of online ordering; excellent customer service; fast delivery; stands behind their products. Will order again.

March 1, 2025
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Reply from Ty Ty Nursery

Thank you for your excellent review. We’re glad to hear that you were pleased with our wide selection of plant options, healthy plants, easy online ordering, excellent customer service, and fast delivery. Standing behind our products with dependable guarantees is very important to us at Ty Ty Nursery. We truly appreciate your trust and look forward to serving you again as your go-to online plant nursery.

Rated 5 out of 5 stars

Fantastic tree in great shape love it…

Fantastic tree in great shape love it recommend!!!

January 15, 2026
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Reply from Ty Ty Nursery

Thank you for your great review. We’re thrilled to hear that your tree arrived in fantastic shape and that you love it. Providing healthy, high-quality trees with careful packaging and reliable shipping is a top priority at Ty Ty Nursery. We truly appreciate your recommendation and thank you for choosing our online plant nursery.

Rated 5 out of 5 stars

Great trees and awesome customer…

Great trees and awesome customer service/support team.

January 15, 2026
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear that you were happy with the quality of your trees and our customer service/support team. At Ty Ty Nursery, providing healthy trees along with responsive, knowledgeable support is always our priority. We truly appreciate you choosing our online plant nursery.

Rated 5 out of 5 stars

I have had great experiences when…

I have had great experiences when ordering from Ty Ty. I ordered 5 fruit trees and they were delivered quickly and healthy. I found using the search engine very helpful also, just needed my zip code and it put me right on plants in my growing zone. Very nice touch as it answers a lot of questions for me

January 15, 2026
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Reply from Ty Ty Nursery

Thank you for your wonderful review. We’re glad to hear that you’ve had great experiences ordering from Ty Ty Nursery and that your five fruit trees arrived quickly and in healthy condition. It’s great to know our website search and zip-code growing zone tool was helpful and made plant selection easier for you. Providing healthy plants, fast shipping, and easy-to-use resources is a big part of what we strive for as an online plant nursery. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

My pecan tree grew very well its first year.

My pecan tree grew very well its first season and was planted sometime in March 2025. I'm waiting on to wake up this spring to see how it dies in year two. Its an excellent tree with a lot of roots and was shipped within a day or two. My next tree will be purchased from TyTy .

March 3, 2025
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Reply from Ty Ty Nursery

Thank you for sharing your experience. We’re glad to hear that your pecan tree grew very well during its first season and that it arrived quickly with a strong, healthy root system. Pecan trees are often slow to leaf out in early spring, so a little patience in year two is completely normal. At Ty Ty Nursery, we focus on fast shipping, quality bare-root trees, and helping customers succeed long term. We truly appreciate your confidence in us and look forward to helping you with your next tree purchase.

Rated 4 out of 5 stars

I love the plants we get from Ty Ty

I love the plants we get from Ty Ty. Hopefully, we will order soon.

January 15, 2026
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Reply from Ty Ty Nursery

Thank you for your kind review. We’re happy to hear that you love the plants you’ve received from Ty Ty Nursery. Providing healthy, high-quality plants, reliable shipping, and great customer service is always our goal as a trusted online plant nursery. We truly appreciate your support and look forward to your next order soon.

Rated 5 out of 5 stars

customer service was great at answering…

customer service was great at answering my shipping questions, the website is fantastic with planting and USDA zone infor for each product, and the shipment arrived in great shape, well packed and healthy. arrived the day I was told it would.

January 14, 2026
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Reply from Ty Ty Nursery

Thank you for your great review. We’re happy to hear that our customer service team was able to answer your shipping questions and that you found our website helpful with detailed planting instructions and USDA zone information for each product. It’s great to know your order arrived exactly when expected and in excellent condition—well packed, healthy, and ready to plant. At Ty Ty Nursery, we focus on clear communication, reliable delivery, and providing the tools and information customers need to succeed when ordering plants online. We truly appreciate your support and trust in our online plant nursery.

Rated 5 out of 5 stars

They made it easy to get a new tree…

They made it easy to get a new tree after my other one died. Very happy with my new apricot tree!

January 16, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear that the replacement process was easy and that you’re very happy with your new apricot tree. Standing behind our plants with a free one-year Plantsurance guarantee and providing smooth, hassle-free customer service is important to us at Ty Ty Nursery. We truly appreciate you choosing our online plant nursery and wish you continued success with your apricot tree.

Rated 5 out of 5 stars

Happy customer

I have bought many plants/trees from Ty Ty and every item is now growing except one Willow tree which Ty Ty promptly replaced with no problems at all. I will continue to purchase from Ty Ty as they have been a great nursery for all plants/trees.

April 16, 2025
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your wonderful review and continued support. We’re glad to hear that nearly all of your plants and trees from Ty Ty Nursery are growing well and thriving. When the willow tree didn’t survive, we’re happy our team was able to promptly replace it under our free one-year Plantsurance guarantee with no hassle. Providing healthy plants, dependable replacements, and responsive customer service is what we strive for as a trusted online plant nursery. We truly appreciate your loyalty and look forward to helping you with many more plants and trees in the future.

Rated 5 out of 5 stars

Bump in the Road

Service was amazing. This company was so willing to make my order right. The plants are healthy and beautiful. I highly recommend TyTy.

January 15, 2026
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Reply from Ty Ty Nursery

Thank you for your kind words and recommendation. We’re thrilled to hear that our customer service team was able to make your order right and that your plants arrived healthy and beautiful. At Ty Ty Nursery, we’re committed to standing behind our plants, providing responsive customer support, and delivering high-quality trees and plants nationwide. We truly appreciate your trust and are grateful for the recommendation.

Rated 5 out of 5 stars

Great service

Great service

January 15, 2026
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear you had a great experience with our service. At Ty Ty Nursery, providing reliable customer support and high-quality plants is always our priority. We truly appreciate you choosing our online plant nursery.

Rated 5 out of 5 stars

Truely good products

Truely good products! Priced right. Plenty of good selections available.

September 17, 2025
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your great review. We’re glad to hear you’re happy with the quality of our products, fair pricing, and wide selection. At Ty Ty Nursery, we work hard to offer a large variety of high-quality trees and plants at competitive prices, along with dependable customer service. We truly appreciate you choosing our online plant nursery and look forward to serving you again.

Rated 5 out of 5 stars

Easy to order good response if there…

Easy to order good response if there are any issues

January 16, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear that ordering was easy and that our team responded quickly and helpfully when issues came up. At Ty Ty Nursery, we focus on a smooth online ordering experience, responsive customer service, and providing healthy, high-quality plants. We truly appreciate you choosing our online plant nursery and look forward to serving you again.

Rated 5 out of 5 stars

My last purchase from TYTY Nursery was…

My last purchase from TYTY Nursery was made in may of 2025, so I'm uncertain as to why I am now being asked for a review.
The transaction was great and the tree arrived healthy but died within a few weeks, and TYTY has given us a credit which we greatly appreciated and are looking forward to using in March.
So, I'm confused but happy to help the good people at TYTY.
See you all in March!

January 15, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your thoughtful and understanding review. We appreciate you taking the time to respond, even with the timing being a bit unexpected. We’re glad to hear that your original transaction went smoothly and that the tree arrived healthy. While we’re sorry the tree did not survive, we’re happy we were able to assist with a credit under our free one-year Plantsurance guarantee, and we truly appreciate your kind words about the process.

We look forward to helping you use that credit when March rolls around and are grateful for your continued support. Thank you again for your patience and for being part of the Ty Ty Nursery family.

Rated 5 out of 5 stars

wrong plants sent

***UPDATE***
CUSTOMER SERVICE REACHED OUT AND HAVE OFFERED REPLACEMENTS FOR ANY OF MY PLANTS THAT ARE NOT TRUE TO NAME SO I HAVE UPDATED MY REVIEW THIS IS A COMPANY THAT HAS GREAT BUSINESS ETHICS I WILL BE BUYING FROM THEM AGAIN

well i ordered 3, 3 year old summer muscat seedless grape vines and they produced red seeded grapes so I now have 3 vines of seeded grapes that i didn't want

March 7, 2025
Unprompted review
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Reply from Ty Ty Nursery

We’re very sorry to hear about this and completely understand your frustration. That is not what you ordered or expected. This is exactly why Ty Ty Nursery offers our lifetime True-to-Name guarantee on all plants and grape vines. If a variety is ever found to be mislabeled, we make it right.

We did address this earlier in the year regarding grape varieties, and we will absolutely stand behind your order. One of our representatives will be reaching out to you directly to discuss the best resolution for you, whether that is replacement vines of the correct Summer Muscat Seedless variety or a refund.

Thank you for bringing this to our attention and for giving us the opportunity to correct it. We take variety accuracy very seriously and appreciate your patience while we make this right.

Rated 5 out of 5 stars

Straightforward ordering and shipping

Straightforward ordering and shipping. I found what I wanted and received it with instructions to care for it.

January 15, 2026
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear that ordering and shipping were straightforward, that you found exactly what you were looking for, and that your plants arrived with clear care instructions. At Ty Ty Nursery, we focus on an easy online ordering experience, reliable shipping, and providing helpful planting and care guidance so our customers can succeed. We truly appreciate you choosing our online plant nursery.

Rated 3 out of 5 stars

The Vernon Blueberry plant

The Vernon Blueberry plant that I ordered was damaged.during shipping. Most of the limbs were broken off the plant and laying in the bottom pf the box. Basically, I planted a main stem instead of a whole plant. Hoping it makes it and start new branches.

January 11, 2026
Unprompted review
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Reply from Ty Ty Nursery

We’re sorry to hear that your Vernon blueberry plant was damaged during shipping, and we understand how disappointing that must have been. While plants can sometimes experience breakage in transit, we do want to make this right. One of our representatives will be reaching out to you shortly to review the situation and arrange a partial refund for the damage. Thank you for planting it and giving it a chance to recover, and we appreciate you bringing this to our attention so we can assist you.

Rated 5 out of 5 stars

The plants look great.…

The plants look great,they did great doing summer,and they are taller then my trees from other places.

January 15, 2026
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear that your plants look great, performed well through the summer, and are even taller than trees you’ve purchased elsewhere. Providing healthy, high-quality plants that grow strong and thrive is a top priority at Ty Ty Nursery. We truly appreciate you choosing our online plant nursery and are happy to know you’re seeing great results.

Rated 5 out of 5 stars

Promises kept!

You kept your word to me
I made a lot of changes but you got my order correct. Thanks so much

January 15, 2026
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Reply from Ty Ty Nursery

Thank you for your kind review. We’re very happy to hear that we kept our word and that your order was completed correctly, even with multiple changes along the way. At Ty Ty Nursery, accuracy, clear communication, and dependable customer service are extremely important to us. We truly appreciate your trust in our online plant nursery and thank you for choosing Ty Ty Nursery.

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