While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional staff, who are often highlighted for their quick and effective responses. Many appreciate the affordability of the service, noting that it offers significant value compared to competitors, making advanced SEO tools accessible. However, some people were dissatisfied with the website experience, specifically mentioning issues with the password reset system and difficulties with the backlink filtering. A few customers also expressed concern over pricing disparities in different regions and the presence of ads for paying users.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the support staff for being... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the support team for being... See more

Website

Customers had ambiguous experiences with website functionality. Many reviewers praise the tool for helping... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick,... See more

Price

Clients share positive opinions on price, often highlighting its affordability compared to alternatives. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have purchased the Agency Lifetime access for Orcanically Digital Marketing almost 4 years ago, which saved us a ton of money. The tool has been great. We have multiple team members who use i... See more

Company replied

Rated 5 out of 5 stars

I'm happy about what Ubersuggest offers as an SEO company. Keywords volumes are accurate (I cross-checked them with Google Keyword Planner) and offer great features such as keyword ideas and SEO analy... See more

Company replied

Rated 5 out of 5 stars

I have used other SEO tools for some time and found UberSuggest to be the easiest and most actionable. Their report helps to prioritize the tasks needed to improve SEO. We tried it because of the l... See more

Company replied

Rated 5 out of 5 stars

Excellent support as always. Anush Ohanyan was incredibly kind and helpful. I'm glad I chose the Business Lifetime Plan from Ubersuggest, as it offers far more value than those other tools that focus... See more

Company replied


Company details

  1. Internet Marketing Service

Written by the company

Ubersuggest is the All-In-One Tool That Makes SEO Easy


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

553 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great support

Incredibly fast and to-the-point support, very knowledgeable!

April 18, 2024
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi,

Thank you for the kind words!

We’re happy to hear you had such a positive experience with our support team. Fast and helpful service is what we aim for, and it’s great to know we hit the mark.

Thanks for using Ubersuggest!

Best regards,
Ubersuggest Team
support@ubersuggest.com

Rated 5 out of 5 stars

How To Change Your UberSuggest Email

I reached out to UberSuggest a couple of times this month with some questions and was shocked at the speed with which they replied.

I've had UberSuggest now for at least a couple of years and use it once or twice a week when needed.

As I'm not a full-on SEO agency and only do occasionally keyword research and audits, it's not worth it for me to pay the $100 - $200 per month that the other SEO companies charge. I've found that UberSuggest is a good alternative to those higher-priced options, especially for folks who aren't heavy users.

April 18, 2024
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi,

Thank you for taking the time to share your experience!

We’re really glad Ubersuggest has been a reliable and cost-effective option for your needs. It’s great to hear you’ve been with us for a couple of years and that our support team was able to assist you quickly when needed.

Thanks for being part of the Ubersuggest community—we truly appreciate your support!

Best regards,
Ubersuggest Team
support@ubersuggest.com

Rated 5 out of 5 stars

I've been using Ubersuggest for years…

I've been using Ubersuggest for years now.
It's always been a great tool that offered free options.

I now pay for my plan, and I'm still choosing Ubersuggest over other very expensive solutions. It's been a great toolkit in my bag.

I used it with clients, and it let me charge for SEO services for a lot of them.
The new features that come up are always well priced and high quality.
I had to deal with customer service only once, and they replied and fixed my problem within 2 hours.

Highly recommended.

April 11, 2024
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi,

Thank you so much for this amazing review!

It means a lot to hear that Ubersuggest has been a valuable tool for both your own work and your clients over the years. We're especially glad you’ve found the updates useful and that our support team was able to help quickly when needed.

We truly appreciate your continued trust and recommendation!

Best regards,
Ubersuggest Team
support@ubersuggest.com

Rated 4 out of 5 stars

Great customer support.

April 12, 2023
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi,

Thank you for your review!

We’re really glad to hear you had a great experience with our support team. If there’s anything else we can help with, don’t hesitate to reach out.

Thanks for using Ubersuggest!

Best regards,
Ubersuggest Team
support@ubersuggest.com

Rated 5 out of 5 stars

"Lightning Response: Ubersuggest's Customer Service"

Facing an issue with Ubersuggest, I was astonished by their customer service's swift and personal response. They quickly addressed my problem with clarity and care, exceeding my expectations in efficiency and friendliness. Ubersuggest's commitment to not just solving issues but ensuring a positive experience sets a new standard for digital customer support, adding remarkable value to their tool.

April 11, 2024
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi,

Thank you so much for taking the time to leave this thoughtful review!

We're thrilled to hear that your experience with our support team exceeded expectations. Providing clear, friendly, and efficient help is something we take pride in, and it's great to know it made a difference for you.

Thanks again for being part of the Ubersuggest community!

Best regards,
Ubersuggest Team
support@ubersuggest.com

Rated 5 out of 5 stars

Support for Neil at Ubersuggest…

Support for Neil at Ubersuggest continues to shine for their customers. Very much appreciated

April 10, 2024
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi,

Thank you for the great feedback!

We're happy to know our support continues to make a positive impact. We truly appreciate your support and are here anytime you need us.

Thanks again for being part of the Ubersuggest community!

Best regards,
Ubersuggest Team
support@ubersuggest.com

Rated 5 out of 5 stars

Quick response and support

Quick response and support. Great service!

April 10, 2024
Unprompted review
Ubersuggest logo

Reply from Ubersuggest

Hi,

Thank you for your kind words!

We're glad to hear you had a great experience with our support team. If you ever need help again, we're just a message away.

Thanks for choosing Ubersuggest!

Best regards,
Ubersuggest Team
support@ubersuggest.com

Rated 5 out of 5 stars

So responsive

So responsive! I am a beginner and I really appreciate Ubersuggest's open door to getting started without fear and panic. Onward to SEO!

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding support experience

I recently needed help with an account issue. The support team was prompt, efficient, and incredibly understanding, guiding me through the resolution process with patience and clarity. Their follow-up to ensure everything was resolved highlighted their commitment to exceptional customer service.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

5 star experience

I sent an email without much expectation, and I was very surprised by the response: fast, clear, complete, friendly... In short, an example to follow for those who want to provide a good experience for their customer. THANKS !

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Support

I wanted to upgrade from the Personal Lifetime plan to the Business Lifetime plan and it was done seemingly as he credited my account with the previous plan and, also, paid the balance with my preferred payment method. Prices are great too and this SEO service is perfect for what I need for my small business!

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

The Best Deal In SEO

This is the best deal for anyone who is doing the SEO on their own website.

Besides having all of the software tools that the other three big similar companies have at half the price, they have incredible education and webinars.

Here is the big kicker: They have given me stellar email support for every question that I wasn't able to find in my own research. How great is that?

It gets even better: I don't think any company responds with accurate answers and advice in 30 to 60 minutes. Well, the people at Ubersuggest.com do! WOW, and I only have a $49 per month small business account. These people are the GREATEST!!

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great Willingness To Help!

Initially the client accounts were disconnecting from Google Analytics upon logging back into my account, and then I told support. They provided lots of resources to show them the problem but by the time I went to show it, the problem had somehow corrected itself.

March 29, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look