UENI Reviews 8,543

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,645 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding website design and setup. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with customer service, mentioning that their guarantee was misleading or that the process to communicate via email for website changes was clunky and inefficient. A few people also reported problems with domain transfers and losing emails.

What people talk about most

Website

Consumers find the website creation process to be a positive experience. Many reviewers praise the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness and professionalism.... See more

Service

Customers had positive experiences with service. Many reviewers found the service simple, comprehensive, and... See more

User experience

Reviewers consistently report positive feedback about user experience. Customers highlight that the platform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a experience Using UENI made website design simple and stress-free. It’s fast to set up, mobile-friendly, and professional without needing tech skills. Everything is structured to help your busin... See more

Company replied

Rated 5 out of 5 stars

My experience so far has been above anything I could have imagined. Elizabeth and her team really went above and beyond to take my ideas and incorporate them into the site. The initial presentation by... See more

Company replied

Rated 5 out of 5 stars

The process so far has been exceptional. The website is much more detailed than I expected. The writeups and descriptions are informative and contain everything we want to convey to potential custom... See more

Company replied

Rated 5 out of 5 stars

UENI has been providing exceptional service from the moment I purchased the website development service. Everyone I have encountered thus far, has been extremely present and ready to help me. Thr... See more

Company replied


Company details

  1. Website Designer
  2. Business to Business Service
  3. Software Company

About UENI

Written by the company


Generate more sales, bookings, and leads with a powerful website that reflects the best of your brand.

UENI gives small businesses and independent professionals a chance to reach a broader audience and increase sales by building their new website for them without the need to settle for expensive agencies or complicated DIY web design builders. 

For a small monthly fee we deliver:

  • Professional website done in one week
  • Integrated online store and booking system
  • Custom domain & email
  • Easy-to-use website editor
  • 1:1 Zoom launch call and ongoing support on live chat 


Learn more



About us 

UENI is a tech company founded in 2014 with the goal to fill the gap for millions of local service businesses that are not yet online.

Our mission is to give small service-sector businesses access to the customer base now captured by larger businesses who have the time, knowledge, and resources to attract customers online.

We provide a quick, easy, low-cost solution to help small businesses create a strong online presence. 

Each website is optimized to be clean, load fast, and rank high in search engine results.

Every month we create thousands of websites for small businesses in the US and Europe, and we are just getting started! 


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Courteous

Courteous, friendly and helpful. Answered all my questions and then some I didn't know I had.

May 11, 2026
UENI logo

Reply from UENI

Hi Sonja,

Thanks for your kind words! We’re very grateful for customers like you and hope you stick with us for years to come!

All the best,
The UENI team

Rated 5 out of 5 stars

I felt very comfortable with Erik

I felt very comfortable with Erik, most importantly, a live person. And he didn't make me feel like an idiot for not knowing how to navigate the technology world. I feel like I was listened to and everything was explained clearly. I feel like I can trust this company to assist me in all my endeavors now and in the future.

May 11, 2026
UENI logo

Reply from UENI

Hi!

Thank you so much for your kind comments. Our team will always be here to assist you and make things as easy as possible!

All the best,
The UENI team

Rated 5 out of 5 stars

Great company

Very professional and my experience with this company has been grateful appreciated

May 11, 2026
UENI logo

Reply from UENI

Hi!

Thank you very much for your feedback. We are glad to hear that you are happy with our service. Please do not hesitate to contact us if you need help!

All the best,
The UENI team

Rated 5 out of 5 stars

I had an amazing experience with UENI

I had an amazing experience with UENI! They made my website look absolutely beautiful and professional. The entire process was smooth, and their team was very helpful, responsive, and easy to work with.

They really brought my vision to life and created a site that represents my business perfectly. I’ve already received compliments on how clean, modern, and user-friendly the website looks.

I highly recommend UENI to anyone looking for a professional website without the stress of building it yourself. Thank you again for all your hard work!

May 1, 2026
UENI logo

Reply from UENI

Hi!

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

All the best,
The UENI team

Rated 5 out of 5 stars

They always call back and are very…

They always call back and are very helpful. I like that I can always speak with a human. Very profesional!

May 10, 2026
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Reply from UENI

Hi Daniel!

Thank you for noticing! We pride ourselves on staying accessible and making sure our customers can always talk to a real human when they need help. Do not hesitate to reach out if you need assistance with the service or website.

All the best,
The UENI team

Rated 5 out of 5 stars

Good so far

Good so far. We are not completely finished, but I am happy with what has been done so far

May 9, 2026
UENI logo

Reply from UENI

Hi Lee!

Thank you for the feedback! We’re glad that despite Zoom being a bit of a new experience, you found the session informative and helpful. We appreciate your patience with the process! Do not hesitate to reach out if you need assistance with the service or website.

All the best,
The UENI team

Rated 5 out of 5 stars

A very well-thought-out and…

A very well-thought-out and sophisticated service from the UENI team, especially Victoria! Thank you so much for creating a great website!

May 8, 2026
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Reply from UENI

Hi Melinda!

Thank you so much! We’re thrilled you found the service sophisticated and well-thought-out. Victoria and the rest of the team are so happy you love the final result. Do not hesitate to reach out if you need assistance with the service or website.

All the best,
The UENI team

Rated 5 out of 5 stars

UENI executed and delivered…

UENI executed and delivered exceptionally! They blew me away with their work. Elizabeth P. really helped me understand my website and its components. Her customer service is phenomenal. Looking forward to working with her and her team at UENI.

May 8, 2026
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Reply from UENI

Hi Heena!

We are blown away by your kind words! It’s wonderful to know that Elizabeth P. provided such phenomenal service and helped you truly understand your new site. Do not hesitate to reach out if you need assistance with the service or website.

All the best,
The UENI team

Rated 4 out of 5 stars

Very helpful

Very helpful, concise solutions presented by customer service

May 8, 2026
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Reply from UENI

Hi James!

It’s great to hear that Ariana was able to provide such clear direction and a solid plan of action for your website. We’re excited to see those new additions come to life! Do not hesitate to reach out if you need assistance with the service or website.

All the best,
The UENI team

Rated 5 out of 5 stars

Everything is going good.

Everything is going good.

May 8, 2026
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Reply from UENI

Hi John!

Short and sweet, we love to hear that everything is going well! Thank you for your support. If you ever need assistance with your service or website, please do not hesitate to reach out.

All the best,
The UENI Team

Rated 5 out of 5 stars

Very helpful and understanding to my…

Very helpful and understanding to my biz needs they were great !! Website looks amazing !! Thank you

May 8, 2026
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Reply from UENI

Hi Mohammad!

It’s great to hear that your website looks amazing and that our team understood your business needs perfectly. Thank you for choosing UENI! Do not hesitate to reach out if you need any further assistance with the service.

All the best,
The UENI Team

Rated 5 out of 5 stars

They are thorough and follow through with evert step and stay on task

My website was just what I wanted and more,they went step by step for the ones who need extra support.I am happy for the referral.

May 8, 2026
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Reply from UENI

Hi Tammie!

Thank you for the kind words. We’re so glad the step-by-step support helped you get exactly the website you wanted (and more!). We appreciate the referral, too! Do not hesitate to reach out if you need any assistance with your site.

All the best,
The UENI Team

Rated 5 out of 5 stars

Ueni just made everything so easy

Ueni just made everything so easy. Everyone has been very responsive and helpful.

May 7, 2026
UENI logo

Reply from UENI

Hi Lisette!

We’re delighted to hear that we made the process easy for you. Being responsive and helpful is what we strive for every day! If you ever need further assistance with your website or service, please do not hesitate to reach out.

All the best,
The UENI Team

Rated 5 out of 5 stars

They took the Fear out of the website building process!

I appreciated how every question was answered clearly, and they took the time to understand the business goals in order to deliver a website that reflects our original intentions. They took the fear out of the website-building process and created a simple, modern, website that looks professional on both desktop and mobile devices. The team was responsive, patient, and genuinely listened. I would absolutely recommend UENI to anyone looking for an affordable, professional, and supportive website-building team.

May 6, 2026
Unprompted review
UENI logo

Reply from UENI

Hi Shaneen!

What a fantastic review, thank you! We are so happy we could take the 'fear' out of the process and deliver a modern site that aligns with your business goals. It was a pleasure working with you. Please do not hesitate to reach out if you need assistance with the service or website.

All the best,
The UENI Team

Rated 5 out of 5 stars

Professionalism

Professionalism, kindness and knowledge of the product. She conveyed the value of the product splendidly

April 30, 2026
UENI logo

Reply from UENI

Hi Robert!

We really appreciate you taking the time to highlight our team’s professionalism and product knowledge. Knowing that we conveyed the value of UENI effectively means a lot to us. Do not hesitate to reach out if you need any assistance with your website.

All the best,
The UENI Team

Rated 5 out of 5 stars

It was great working with the team

It was great working with the team. They did everything that I asked. They were patiently with me everything that I just changed as well. I also was very pleased with the communication skills that day had acknowledgment of setting up my website.

April 30, 2026
UENI logo

Reply from UENI

Hi Keith!

We’re so glad you had a great experience working with the team. It’s wonderful to know that our communication and patience met your expectations while setting up your site. Please do not hesitate to reach out if you need assistance with the service or website moving forward.

All the best,
The UENI Team

Rated 5 out of 5 stars

Very Patient

Victoria was very patient with me as I'm not very computer tech savvy and helped update my website. She was very attentive to all my concerns and questions. Addressed everything I mentioned and questions I had. I could tell she took notes because she reiterated everything we talked about, and then followed up with an email outline of all the changes, concerns, and plan of attack that we discussed in the zoom meeting. I'm very happy with the service so far.

May 6, 2026
UENI logo

Reply from UENI

Hi Rich!

Thank you so much for the detailed feedback. We’re thrilled to hear that Victoria provided such thorough support and kept everything organized for you. We aim to make the technical side of things as stress-free as possible! Do not hesitate to reach out if you need further assistance with your service or website.

All the best,
The UENI Team

Rated 5 out of 5 stars

Jose walked me through my website build…

Jose walked me through my website build and my experience could not have been any better. I am so impressed with UENI!

May 7, 2026
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Reply from UENI

Hi Emmalyn!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

The Ueni service team are always quick…

The Ueni service team are always quick and ready to assist my every need or answer all my questions. They are wonderful in helping me setup what I envision for my website!

May 7, 2026
UENI logo

Reply from UENI

Hi there!

Thank you for the great review! We’re so happy you loved the website and we can’t wait to see your business grow online.

All the best,
The UENI team.

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