Members should be allowed access dash cam usb as I could be driving VIPs \executives and if I crashed myself and VIPs would need to view the footage. Secondly get rid of the €500 deposit as no other... See more
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Cars are in great condition. Pickups and returns are e easy and convenient. There are always some issues with Teslas, but that’s not UFOs fault. The only minor thing is the app which looks more like a... See more
Company replied
Mine was an all-round great experience. The registration and booking process was simple and the numerous videos and guides (how to find the pickup location, how to do various things with the car etc)... See more
UFOdrive is definitively a great service. Care is taken to the cleanliness and readiness of the car. Contract, Customer Services, Start of the rental and Return of the car, is made easy. No waiting t... See more
Company replied
Company details
Written by the company
UFODRIVE is a radically better car rental experience. 100% Digital, 100% Electric - we make car rental fast, simple and easy. With revolutionary technology, UFODRIVE manages your electric journey meaning you never have to worry about range and charging. We even cover the cost of charging throughout your journey. UFODRIVE reduces the average 50 minutes at a rental desk to 2 minutes. Simply Arrive & Drive - No queue, No paperwork, No complex insurance or hidden extras. Zero emissions mobility combined with carbon credits for every customer to be used against future rentals! Our unique UFObays are located at premium city and Airport locations where customers can rent prime electric cars like Tesla, Polestar & VW. Delivery & subscription also available in selected markets. Launched in 2018, UFODRIVE has grown rapidly across Europe and the US and receives overwhelmingly positive customer feedback. Now available in 30 locations across 10 countries with many more on the way. Plan and manage your rental, access your car, and interact with our super responsive customer support team - all done seamlessly via the UFODRIVE App.
Contact info
89B rue Pafebruch, 8308, Capellen, Luxembourg
- +352206057
- contact@ufodrive.com
- ufodrive.com
Hasn’t replied to negative reviews
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Excellent service
The best service there is, excellent vehicles, did everything for me and it's a shame they are not all over the world.
Seamless experience
Seamless this time, the app has improved so you don’t have to keep “unlocking” the car every time you want to move. I’ve made a video of the collection which I will eventually publish on my YouTube channel 😎
The best experience I had in my life
The best experience I had in my life! Now I bought one Electric Car in Brazil! I recommend a lot that experience!
Happy Thanksgiving
Overall, a great experience. Car was in great condition and fun to drive. We made a long Trip over ling Thanksgiving weekend throughout New England and charging was a breeze! Only slight hiccup was finding the car at pick-up - just needed to look around a bit. Would definitely rent again and have recommended to many to give UFODrive a try.
Enjoyable Ride
Tesla S is a fine automobile, and the digital rental worked well .. after a learning curve. I admit that picking up the rental was a little difficult .. unaccustomed to a fully digital experience, and no human at the garage to answer questions. The rental company needs to provide better guidance in that regard. Other than that, I enjoyed the rental.

Reply from UFODRIVE
A fast and easy way to rent a Tesla
Best car rental experience!
You will not find a better car rental experience on the market today.
Simply flawless, hands down.
Seamless top notch renting experience…
Seamless top notch renting experience with best in class EV’s
Super experience
Super experience.
The booking process via the app was very smooth I received clear instructions on how to find & access the car. Really enjoyed having the Tesla for a few days I look forward to booking it again in the future.
What a Rental Car Experience Should Be
What a Rental Car Experience Should Be
The electric vehicles are fantastic and the process is simple. Had a slight hiccup and UFO Drive customer service was also top notch. Thanks guys
Great experience
Not much to say. The experience was great with the car, with the charging facilities and with the support of UFODRIVE.
My only suggestion is that I would like you to be present in other countries. I know you are trying to do it and I suppose an important limitation is that no many countries have a wide net of charging stations.
Great car and range.
Very easy to get the car
Very easy to get the car, without any additional complications and costs.
It was super easy to rent the car
It was super easy to rent the car. Everything was done through the App, easy to find the car in the car park and use the App to unlock and lock the car. Outstanding new Tesla.
I'm very pleased to be a customer!!
Nice rental Car
Great that we could rent the Tesla, pure digital and we could recharge for free. Nice and clean car!
That was an amazing experience even not…
That was an amazing experience even not affordable for everyone. Finding the car was easy, it was clean and easy to connect!
The return was also very easy

Reply from UFODRIVE
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