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Rated 1 out of 5 stars

Members should be allowed access dash cam usb as I could be driving VIPs \executives and if I crashed myself and VIPs would need to view the footage. Secondly get rid of the €500 deposit as no other... See more

Rated 5 out of 5 stars

Cars are in great condition. Pickups and returns are e easy and convenient. There are always some issues with Teslas, but that’s not UFOs fault. The only minor thing is the app which looks more like a... See more

Company replied

Rated 5 out of 5 stars

Mine was an all-round great experience. The registration and booking process was simple and the numerous videos and guides (how to find the pickup location, how to do various things with the car etc)... See more

Rated 5 out of 5 stars

UFOdrive is definitively a great service. Care is taken to the cleanliness and readiness of the car. Contract, Customer Services, Start of the rental and Return of the car, is made easy. No waiting t... See more

Company replied

Company details

  1. Car Rental Agency
  2. Car Sharing Location
  3. Software Company
  4. Transportation Service

Written by the company

UFODRIVE is a radically better car rental experience. 100% Digital, 100% Electric - we make car rental fast, simple and easy. With revolutionary technology, UFODRIVE manages your electric journey meaning you never have to worry about range and charging. We even cover the cost of charging throughout your journey. UFODRIVE reduces the average 50 minutes at a rental desk to 2 minutes. Simply Arrive & Drive - No queue, No paperwork, No complex insurance or hidden extras. Zero emissions mobility combined with carbon credits for every customer to be used against future rentals! Our unique UFObays are located at premium city and Airport locations where customers can rent prime electric cars like Tesla, Polestar & VW. Delivery & subscription also available in selected markets. Launched in 2018, UFODRIVE has grown rapidly across Europe and the US and receives overwhelmingly positive customer feedback. Now available in 30 locations across 10 countries with many more on the way. Plan and manage your rental, access your car, and interact with our super responsive customer support team - all done seamlessly via the UFODRIVE App.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

453 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

The best service there is, excellent vehicles, did everything for me and it's a shame they are not all over the world.

February 1, 2023
Rated 5 out of 5 stars

Seamless experience

Seamless this time, the app has improved so you don’t have to keep “unlocking” the car every time you want to move. I’ve made a video of the collection which I will eventually publish on my YouTube channel 😎

February 1, 2023
Rated 5 out of 5 stars

Happy Thanksgiving

Overall, a great experience. Car was in great condition and fun to drive. We made a long Trip over ling Thanksgiving weekend throughout New England and charging was a breeze! Only slight hiccup was finding the car at pick-up - just needed to look around a bit. Would definitely rent again and have recommended to many to give UFODrive a try.

November 24, 2022
Rated 4 out of 5 stars

Enjoyable Ride

Tesla S is a fine automobile, and the digital rental worked well .. after a learning curve. I admit that picking up the rental was a little difficult .. unaccustomed to a fully digital experience, and no human at the garage to answer questions. The rental company needs to provide better guidance in that regard. Other than that, I enjoyed the rental.

May 18, 2022
UFODRIVE   logo

Reply from UFODRIVE

Thank you for your review and comments. We're constantly seeking to reduce friction in pickup for customers even further and will integrate your feedback. Our support team are always available via App chat to help with any questions at any stage of rentals.

Rated 5 out of 5 stars

Super experience

Super experience.

The booking process via the app was very smooth I received clear instructions on how to find & access the car. Really enjoyed having the Tesla for a few days I look forward to booking it again in the future.

October 16, 2022
Rated 5 out of 5 stars

Great experience

Not much to say. The experience was great with the car, with the charging facilities and with the support of UFODRIVE.

My only suggestion is that I would like you to be present in other countries. I know you are trying to do it and I suppose an important limitation is that no many countries have a wide net of charging stations.

June 15, 2022
Rated 5 out of 5 stars

It was super easy to rent the car

It was super easy to rent the car. Everything was done through the App, easy to find the car in the car park and use the App to unlock and lock the car. Outstanding new Tesla.
I'm very pleased to be a customer!!

October 1, 2022
Rated 5 out of 5 stars

Nice rental Car

Great that we could rent the Tesla, pure digital and we could recharge for free. Nice and clean car!

January 13, 2023

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