Uk BuddhastoneshopReviews 

382
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 300 reviews, reviewers had a great experience with this company. Many customers are delighted with the products, often highlighting their high quality, beautiful fabrics, and well-made construction. The selection is also praised, with a wide variety of interesting choices for clothing, jewelry, and gemstones. Reviewers frequently commend the exceptional customer service, noting quick replies, helpfulness, and friendly interactions. However, some people mentioned difficulties with sizing, as items often run larger or smaller than expected, making it hard to get the right fit. A few customers also reported issues with the return process, citing high shipping costs for returns to international locations and challenges in obtaining return addresses.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting lovely fabrics, good... See more

Quality

Reviewers mention positive feedback about quality, with many praising the lovely fabrics, details, and... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, quick replies,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over significant... See more

Return policy

Clients share ambiguous opinions on the return policy, with many reviewers finding the process complex and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Provided you get the fit right, its really good. One of the shirts I ordered fitted perfectly, really nice quality, well made, I really like it a lot. The other, did not, a beautiful colour, and it wa... See more

Company replied

Rated 4 out of 5 stars

Bought 3 tops from Buddhastone. They took their time getting there but all 3 were great - lovely fabrics and details. One fit perfectly, the other 2 fit but I thought they'd be a bit more loose around... See more

Company replied

Rated 4 out of 5 stars

The quality of the garment is lovely. The sizing is a bit off. The trousers came up big and differed slightly within those labelled the same size. If perfect sizing is not important just go for a si... See more

Company replied

Rated 4 out of 5 stars

I’d ordered trousers and a top. Delivery took a while but products are lovely, beautiful fabric and well made, the pictures on the website don’t do them justice. The trousers are too big, certainly mo... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

382 reviews

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4.0

All reviews

(382)

258 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome and love it

I have made many purchases from Budda stone shop, and all I can say is, I love it. I have purchased necklaces, several stunning bracelets (rope, copper and Jade) and rings. The quality is awesome, and the customer service is outstanding. They're very quick with their responses and do their utmost to support and sort out any concerns or problems promptly and to a satisfactory high standard. I couldn't wish for anything more
Would highly recommend if you're after that extra special gift, whether it be personal or for someone else

November 30, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Sizing is incorrect.

Incorrect size sent. Bought two bracelets one is the correct size the other is not.

November 29, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear customer,

Thank you for sharing your feedback, and I’m very sorry to hear about your concerns.

To clarify, the delivery timeframe shown on our website is:

• Order Processing: 2–5 business days
• Standard Shipping: 6–10 business days
(*not including weekends, holidays, or any customs delays*)

Your order is currently on its 7th shipping day, which means it is still within our promised delivery window. We completely understand that international shipping can sometimes feel slower than expected, but we always aim to keep our customers informed and deliver within the timeframe we advertise.

While our logistics partners are based internationally, we work hard to ensure reliable delivery to the UK and all countries we serve.

If you have any questions about your tracking updates or need further assistance, we’re always here and happy to help—please feel free to contact us directly.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

Men's bracelet…

I purchased a mens buddhastone bracelet. When I arrived I thought how gorgeous looking it was. You can tell its been very well made .I highly recommend this company if your looking for amazing looking jewellery. Thank you

November 21, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Quality items and unique homeware

I love buddhastones for their unique homeware and their items are of a high quality and detail. Their tibetan range is amazing quality and affordable, high detail in everything I've ordered. The customer service is fantastic and the tracking service provided shows you every step of your packages journey. Highly recommend this shop

November 20, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Changing trousers

Although not clear how to return when i emailed offer was made to replace trousers .(quality great but colour not right so waiting eagerly now for dark green ones as promised )thank you.

November 21, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Lovely trousers but rather on the big…

Lovely trousers but rather on the big size. Very helpful customer services who said they would send replacement size I only had to pay postage. Very kind and nice to deal with a company who actually bothers to reply to email and help sort out problem. I would reccommend.

November 19, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Beautiful pieces and very helpful

I ordered a jade bangle, it arrived quickly and was beautiful. After 2 weeks of wearing it broke. I contacted the company and they were super helpful. Apologised for the item breaking as something must have went wrong during manufacturing it. They sent out a replacement bangle and it arrived quickly. It’s beautiful, the company were so kind and helpful.

November 19, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Lovely quality clothing

Lovely, natural fabrics and colourful, unique garments. The sizing of one of the items was completely off, and as one of the other reviewers mentioned, it was not possible to return it, but after a flurry of emails, they sent me a smaller sized replacement - as long as I contributed to the cost of postage. Shipping was slow, but I now have items that fit.

November 17, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Amazing quality and customer service.

So glad I found this company. I have purchased 2 items so far and both have been exceptional quality and so well made. The style is comfortable and easy to wear. I had to exchange one of the items as it was larger than I anticipated. Returns are a little confusing but customer service is exceptional.

November 11, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Buddhastones are amazing

Buddhastones are amazing. Great customer service and communications, delivery into the UK was smooth and exactly when advised, I highly recommend!

November 17, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Ordered a threaded bracelet which is…

Ordered a threaded bracelet which is beautiful. Ordered a smaller size than what I needed and customer service has been so prompt and helpful to help me with a replacement.

November 14, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Non existant customer service and tell lies

I tried to cancel my order but this message was ignored. I also messaged them via Facebook Messenger which was read. I sent a second email to another address they give and they replied but did not sort my issue and now they have sent the item - so they say. I have found their customer service appalling. UPDATE - see their comment below. Now they respond via email saying that they have not received my emails...which they obviously did to have replied to it! (Be aware they have two email addresses) and they say it was too late to cancel my order. Total rip off and I can only imagine, after seeing other comments on here, that the items will be totally substandard. Nightmare! NEXT UPDATE You are helping us heal Tibet. For every product sold, Buddha Stones will donate part of the proceeds from every product sold to Tibetan charity projects to help poor children in Tibet obtain a good education. We hope to hire teachers to teach in these areas and build classrooms so that these children can learn in peace. YES...this is how they promote themselves on their website. And they say UK Buddhastone...nothing whatsoever to do with UK or Tibet. China yes...so beware.

November 12, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Sorry, we are unable to locate your order via the name.
May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly?
Looking forward to your reply.

Rated 5 out of 5 stars

Very nice trousers. Efficient service

Ordered a pair of trousers which looked particularly well designed. Lovely material and very good quality. But a size too small. Correspondence with the company has been prompt and helpful and a creative solution offered. Thank you.

November 4, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Great Customer Service

Fantastic customer service, somehow managed to add the wrong address to my order, after trying to contact Royal Mail to rearrange a delivery which they couldn't do, spoke to Buddhastoneshop customer service who managed to sort-out updating the address and get a redelivery - good comms throughout. Very happy with the products I order.

October 20, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 3 out of 5 stars

Nice beaded bracelet but broke after…

Nice beaded bracelet but broke after just 1 week

October 11, 2025
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear customer,

We’re truly sorry to hear that your bracelet broke so soon after you received it. That’s definitely not the experience we want for our customers.

Our bracelets are handmade with care, but sometimes the elastic cord can loosen or be affected by frequent stretching. We’d love to help fix this for you — please reach out to us at contact@mail.uk.buddhastoneshop.com, and we’ll gladly arrange a replacement or another suitable solution.

Thank you for bringing this to our attention — we appreciate your feedback and the chance to make things right.

Warm regards,
The Buddha Stones Team

Rated 5 out of 5 stars

Easy exchanges

Although the item was the wrong fit the customer service was excellent and enabled me to exchange for a size that was a better fit.

October 29, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Very good experience,lovely jacket.The…

Very good experience,lovely jacket.The colour is the same as the advertised colour, well made.

October 23, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Great customer service

I liked the wide range of products and the sensible prices.
I am particularly grateful for the excellent customer service - timely responses and full assistance when I needed to modify an order.
Thank you!

October 28, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Great quality and service

I ordered the linen-cotton trousers in blue and they are exactly as in the pictures. The quality of material and cut is brilliant. The L was a little big for me. I'm a uk12 and these are 12-14. I told Buddhastones and they are giving me a discount on my next order without me even asking! Really good customer service. Quick response and care. I also bought a crystal mala many years ago and it was really good quality. I highly recommend Buddhastone.

October 24, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

The clothes are great quality

The clothes are great quality
And the customer service has been really good.

Use the size chart. I’m a large in the uk and 3xl with these guys.

October 26, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

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