Uk Buddhastoneshop Reviews 381

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 300 reviews, reviewers had a great experience with this company. Many customers are delighted with the products, often highlighting their high quality, beautiful fabrics, and well-made construction. The selection is also praised, with a wide variety of interesting choices for clothing, jewelry, and gemstones. Reviewers frequently commend the exceptional customer service, noting quick replies, helpfulness, and friendly interactions. However, some people mentioned difficulties with sizing, as items often run larger or smaller than expected, making it hard to get the right fit. A few customers also reported issues with the return process, citing high shipping costs for returns to international locations and challenges in obtaining return addresses.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting lovely fabrics, good... See more

Quality

Reviewers mention positive feedback about quality, with many praising the lovely fabrics, details, and... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, quick replies,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over significant... See more

Return policy

Clients share ambiguous opinions on the return policy, with many reviewers finding the process complex and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Provided you get the fit right, its really good. One of the shirts I ordered fitted perfectly, really nice quality, well made, I really like it a lot. The other, did not, a beautiful colour, and it wa... See more

Company replied

Rated 4 out of 5 stars

Bought 3 tops from Buddhastone. They took their time getting there but all 3 were great - lovely fabrics and details. One fit perfectly, the other 2 fit but I thought they'd be a bit more loose around... See more

Company replied

Rated 4 out of 5 stars

The quality of the garment is lovely. The sizing is a bit off. The trousers came up big and differed slightly within those labelled the same size. If perfect sizing is not important just go for a si... See more

Company replied

Rated 4 out of 5 stars

I’d ordered trousers and a top. Delivery took a while but products are lovely, beautiful fabric and well made, the pictures on the website don’t do them justice. The trousers are too big, certainly mo... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

381 reviews

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4.0

All reviews

(381)

257 reviews in the last 12 months

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Rated 5 out of 5 stars

The shopping process was made enjoyable!

The shopping process was easy and the overall guidance/information helpful. The discount option is an excellent incentive to buy the range of colours I wanted e.g. buy 2 & get 3rd free. The product range is also attractive & the cord trousers are beautifully made. Thank you.

December 19, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Really regret ordering from here

Really regret ordering from here. It took much longer than stated for delivery. I need to return the items and I will need to pay for it to be sent back to China. I'm doubtful I'd get a refund anyway as there is no guarantee. I do not recommend.

December 29, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Sorry, we are unable to locate your order via the name.
May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly?
Looking forward to your reply.

Rated 5 out of 5 stars

Good quality but sizing is difficult

Good quality but sizing is difficult

December 19, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Ordered nearly £50 worth of products…

Ordered nearly £50 worth of products from this company on the 7th November & still not arrived yet & it's the 29th December. I think that it's a total scam tbh unless they can prove me wrong by sending it.

November 7, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Sorry, we are unable to locate your order via the name.
May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly?
Looking forward to your reply.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, item is as described and very well made. Very happy customer

December 22, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Yogi top and bottoms.

The two items, a yogi top and pants where deltin time for Christmas after being hand made. My sister was really happy with both items. Very ornate, relaxed and comfortable.

December 21, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Avoid - scammers

Avoid

Item never arrived

Got an email saying tracking would be provided but nothing

They say they are a UK company but it's not. They're in China.

December 24, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Sorry, we are unable to locate your order via the name.
May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly?
Looking forward to your reply.

Rated 5 out of 5 stars

My favourite store of all time!

I discovered Buddha Stones a few months ago and have since fallen completely in love with this phenomenal store having made around 8 large purchases since. The sheer diversity of high quality and delicately crafted items is astounding for their price, once factoring in their 2 for 3 deal and free delivery > $70.

I finally found a store that allows me to buy high quality, authentic, and reasonably priced Zen and Taoist styled outfits!

Their customer service is exceptional and they make the whole customer experience as mindful as the clothes they sell! They have a very generous return and exchange policies that let me buy with confidence and ease of mind.

The only negative is their long delivery times, but when accounting for their great quality, deals, customer service, and return policy this compromise is certainly worth wile!

December 24, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

All I want for Christmas is my order

Ordered on 8th December snd told shipped on 11th….still waiting and now highly unlikely it’s going to be here in time for Christmas given it’s been sitting new Newcastle for days according to the tracking information. Will have a very disappointed daughter on Christmas Day!

December 23, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for sharing your experience, and we are truly sorry for the disappointment this has caused — especially with the order being a Christmas gift for your daughter. We completely understand how upsetting this situation is.

We would like to reassure you that your parcel has been shipped and is currently in the local transfer stage near Newcastle. Unfortunately, during the Christmas period, UK carriers experience significant backlogs, and parcels can remain at transfer stations for several days before moving forward. This delay is outside of our direct control and is caused by holiday volume, weather conditions, and carrier capacity limits.

Please rest assured that “no movement” on tracking does not mean the parcel is lost. Once the backlog clears, the package will continue its journey to your address. We are actively following up with the carrier to prioritize your shipment wherever possible.

We sincerely apologize that it may not arrive in time for Christmas and fully understand how disappointing this is. Thank you for your patience and understanding during this extremely busy season. If the tracking does not update in the coming days, our support team will be ready to assist you further.

We truly appreciate your feedback and hope your daughter will still enjoy her gift when it arrives.

Rated 5 out of 5 stars

Great product that arrived quickly

Great product that arrived quickly. Unfortunately, the bracelet was too small but managed to get a replacement. Good communication throughout

December 23, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 2 out of 5 stars

Not Delivered In Advertised Time

Ordered an item late November 2025 intending it to be a Christmas Gift, and paid extra for the express delivery of 6 to 10 days. Order No. #UKBS50605
Order date - 29/11/2025. Three weeks later the item is not here and the tracker says its still in production! First time buying from this supplier and its not going well. I may have to look for another Christmas gift.

December 19, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Sorry, we are unable to locate your order via the name.
May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly?
Looking forward to your reply.

Rated 5 out of 5 stars

Bought the wrong size bracelet

Bought the wrong size bracelet. Replaced without returning wrong size with small charge happy with the outcome.

December 17, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Wonderful gifts purchased several items…

Wonderful gifts purchased several items all individually packaged makes the presents special , customer service excellent,I shall definitely be purchasing from the company again , delivered by royal mail my local postman. Thank you merry Christmas.

December 16, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Decent quality cotton pants

Decent quality cotton pants, and when my medium was too small, I could organise a replacement in XL pretty easily. Still need to pay for shipping though.

The company is based in China, not the UK, so shipping will take a little while. If you're expecting local UK delivery look elsewhere.

December 17, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

The Bracelet Bangle ordered was too big

The Bracelet Bangle ordered was as described on the website beautiful craft Bracelet. Unfortunately it was too big I perhaps didn’t get the sizing correct. When I contacted the Customer Support team having explained the issue I received a response within 24 hours with helpful assistance on measuring. Having received the details I was offered a replacement. I am very impressed by the immediate response to my emails and the quality of service provided by the company I will definitely recommend to others

December 8, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

No product, despite paying for it.

Ordered on the 22nd November, it's now the 9th December, no product has arrived. I have no confidence in this company or that I'll receive the product.
Update following below response: they 'reached out' to me following this review, not prior as intimated with 'we have already'.

December 9, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear customer,
We are very sorry for the frustration caused and completely understand your concern.

Your order from November 22nd is still on its way, and according to the latest tracking information, the carrier is experiencing delays in updating the tracking status. This can occasionally happen due to weather, seasonal backlogs, or customs checks, but it does not mean the parcel is lost.

We have already reached out to you privately with the tracking link and additional guidance. Please allow a few more days for the tracking to refresh. If there is still no update or if the parcel does not arrive, we will take full responsibility and assist you with a solution.

Thank you for your patience, and we are here for you anytime.
Namaste 🙏
Buddha Stones Customer Service Center

Rated 1 out of 5 stars

They're name says UK but they're based…

They're name says UK but they're based in china so refunds are a nightmare

December 2, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Sorry, we are unable to locate your order via the name.
May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly?
Looking forward to your reply.

Rated 5 out of 5 stars

sizing and service

the sizing is a little unclear. I received soemthing that was way too big and the returns process isn't super clear. However, I was emailed directions on how to return and exchange and while i am waiting for the exchange i ca say the original item seemed well made and of good quality

December 9, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Will be shopping with Buddha Stones more

Purchased 3 items, all lovely style, quality and shades but one item just wasn't for me so I asked for an exchange through link on FB, was informed they would replace for cost of shipping which was reasonable so that's what I'm doing, just waiting for replacement to arrive :)

December 2, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Awesome and love it

I have made many purchases from Budda stone shop, and all I can say is, I love it. I have purchased necklaces, several stunning bracelets (rope, copper and Jade) and rings. The quality is awesome, and the customer service is outstanding. They're very quick with their responses and do their utmost to support and sort out any concerns or problems promptly and to a satisfactory high standard. I couldn't wish for anything more
Would highly recommend if you're after that extra special gift, whether it be personal or for someone else

November 30, 2025
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

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