Uk Buddhastoneshop Reviews 380

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 300 reviews, reviewers had a great experience with this company. Many customers are delighted with the products, often highlighting their high quality, beautiful fabrics, and well-made construction. The selection is also praised, with a wide variety of interesting choices for clothing, jewelry, and gemstones. Reviewers frequently commend the exceptional customer service, noting quick replies, helpfulness, and friendly interactions. However, some people mentioned difficulties with sizing, as items often run larger or smaller than expected, making it hard to get the right fit. A few customers also reported issues with the return process, citing high shipping costs for returns to international locations and challenges in obtaining return addresses.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting lovely fabrics, good... See more

Quality

Reviewers mention positive feedback about quality, with many praising the lovely fabrics, details, and... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, quick replies,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over significant... See more

Return policy

Clients share ambiguous opinions on the return policy, with many reviewers finding the process complex and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Provided you get the fit right, its really good. One of the shirts I ordered fitted perfectly, really nice quality, well made, I really like it a lot. The other, did not, a beautiful colour, and it wa... See more

Company replied

Rated 4 out of 5 stars

Bought 3 tops from Buddhastone. They took their time getting there but all 3 were great - lovely fabrics and details. One fit perfectly, the other 2 fit but I thought they'd be a bit more loose around... See more

Company replied

Rated 4 out of 5 stars

The quality of the garment is lovely. The sizing is a bit off. The trousers came up big and differed slightly within those labelled the same size. If perfect sizing is not important just go for a si... See more

Company replied

Rated 4 out of 5 stars

I’d ordered trousers and a top. Delivery took a while but products are lovely, beautiful fabric and well made, the pictures on the website don’t do them justice. The trousers are too big, certainly mo... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

380 reviews

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4.0

All reviews

(380)

256 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

April 13, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Disappointing and not as advertised

Trouser ordered on arrival look completely different to ad, very poor quality, different colour and finish and most definitely not XL as ordered.
Very disappointed as they looked lovely on the website but the reality was nothing like it.

April 13, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 4 out of 5 stars

I love the clothes I have received from…

I love the clothes I have received from Buddhastones. Beautiful corduroy trousers, very well made, really warm, fleecy lined. I also love the checked dress - so flattering and easy to wear and great colours. Also well made. Both items have been admired.
Only downside is problems in returning/exchanging my third item, another pair of trousers which are the wrong size and colour. I just want to swap them for a different pair but so far it's impossible. Please make it easier, Buddhastones, because I love your clothes but when buying online it must be made easy to exchange when things aren't right.

April 11, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you so much for your kind words—we’re truly delighted to hear how much you love the corduroy trousers and checked dress! It means a lot to us that you appreciate the quality, warmth, and design, and even more that they’ve received compliments.

At the same time, we’re very sorry to hear about the difficulty you’ve experienced with returning or exchanging your third item. We completely understand how important it is to have a smooth and straightforward exchange process, especially when shopping online.

Your feedback is extremely valuable, and we will certainly take it into consideration as we work to improve our return and exchange experience. In the meantime, we would really like to help resolve this for you—please feel free to reach out to our support team again with your order details, and we will do our best to assist you with the exchange.

Thank you again for your support and honest feedback.

Best regards,
Customer Support Team

Rated 5 out of 5 stars

Just a quick word to say how great my…

Just a quick word to say how great my purchasing experience with Buddhastones was. Right from get go the updates were great and the item I ordered is magnificent. I wouldn't hesitate to use them again and I recommend!

April 9, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Excellent product

Excellent product! ⭐ Excellent service! ⭐
Beautiful ethos… 🥰
I have bought a number of products from Buddha Stones & they’re Fabulous! They’ve got a great selection of adjustable rings, their bracelets are hard wearing & if you have any problems the customer service are absolutely lovely 🫶🏻 Thank you for everything 🙏🏻😘

April 9, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Nice quality, sizes a bit difficult to negotiate

The clothes seem nice but the sizes seem to come up small , been in communication with the company and hopefully they going to rectify this.

March 25, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

The items took a long time to arrive - but worth the wait

The items took a long time to arrive - at least 2 weeks, It's okay but it would have helped to be pre-warned about this. When the items did arrive I was pleased with the quality, the cord trousers are so thick and soft, and very warm and comfortable. They are verging towards the too thick and heavy for me - but will serve well in winters days. Communication has been helpful though the request for feedback a little too insistent!

April 9, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Unresponsive customer service

I ordered one pair of trousers in size medium and it was great, so I ordered 3 more. The smaller sizes are same size as the medium. I’ve contacted them 3 times and no response. There’s no address to send it back to. Terrible service!

April 9, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 5 out of 5 stars

Great fabric and the customer service…

Great fabric and the customer service has been good although having to send back a large for a medium even though i measured so def stretchy waist band !

Would recommend for yoga pants😍

April 8, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 3 out of 5 stars

Difficult returns

The items I ordered were generally of good quality but the returns policy is hopeless. It isn't clear what you need to do to return and you seem to have to engage in a long email correspondence with the customer services team - who, it has to be said, are polite and responsive. All I want to do is return one dress!

April 5, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 5 out of 5 stars

I recommend checking your measurements…

I recommend checking your measurements before ordering. I ordered some items that did not fit me, but the team was so quick and kind to replace. The items feel and look beautiful. It's a good brand with awsome items!

April 5, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Really difficult to return an item

Really difficult to return an item. They send pages of policy details that are confusing and don’t give you a return address or make it hard to find. Beware.

It is now the 17th April and I have paid £16 for postage to China. The return address was 14 lines long and required three labels. I have not been refunded.

April 2, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 5 out of 5 stars

Absolutely love this shop

Absolutely love this shop, received 4 bracelets and they are all perfect and stunning. I had a special request, so emailed them, their customer service is fantastic, prompt replies and so friendly.
My special request was dealt with, no drama or issues.
I highly recommend this company, their products are lovely, well made and they don't use cheap materials - Perfect!

April 2, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Decent quality and value

The quality of the garment is lovely. The sizing is a bit off. The trousers came up big and differed slightly within those labelled the same size. If perfect sizing is not important just go for a size smaller than your usual (in trousers anyway!). But customer service was excellent. Delivery was quite slow but arrived safely. Decent value.

March 27, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Good customer service

I ordered a pair of Harem trousers, which were unfortunately too small, eventhough I followed the size guides, however they were very easy to contact and they are sending a bigger size as a replacement with no extra cost (only have to pay for shipping), which is great.

I would recommend buying maybe 1 or 2 sizes bigger than you usually purchase for a good fit.

March 29, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I had a pleasant experience

I had a pleasant experience
All issues resolved quickly
High quality clothes
Delivery can take time but it is worth the wait

March 27, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Impossible to return items

Impossible to return items. I have now sent 5 emails and keep getting vague answers (e.g. "perhaps we can help"). Do not order from this shop!

March 28, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 4 out of 5 stars

Ordered goods that unfortunately were…

Ordered goods that unfortunately were the wrong size, my fault for not measuring them properly Tashi at Buddahstones has been very helpful in resolving the situation

February 22, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Expensive to return items

I needed to return an item. Very expensive to send back to China. After several emails this matter was resolved happily.

March 25, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear customer,

Thank you for your feedback, and we sincerely apologize for the delay and frustration caused.

We understand your concerns and are very sorry that your experience did not meet expectations. Please rest assured that we have already contacted you directly and provided a further solution to help resolve your case.

We truly regret any inconvenience regarding the return process and communication. Your feedback is very important to us, and we are continuously working to improve both our service and clarity for customers.

We kindly ask you to check your inbox for our latest message, and we look forward to resolving this for you as soon as possible.

Thank you for your patience.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Had a few items from buddhastoneshop…

Had a few items from buddhastoneshop everything is very well made with the best of materials from necklaces bracelets flags ect it's all packaged so beautifully well worth the money and looks absolutely beautiful on and arrives in jig time would definitely recommend buddhastoneshop.com

February 8, 2026
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

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