Item recieved very badly packaged - clearly resealed. This was obviously a return item resold. Contents were in disarray, box was damaged. Items showed signs of wear (e.g. wheels). Completely ruined o... See more
Company replied
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See what reviewers are saying
First and foremost the table tennis table was ordered only just weeks before Christmas Day and yet this company met the delivery deadline. They were also so accommodating with the delivery arrangement... See more
Outstanding Personal Service! Really grateful to Adam Radford and team at Cornilleau. Having had a problem with my outdoor table Adam personally got involved and went to great lengths to resolve my is... See more
Delivery was relatively quick within 10 daysof ordering.Although the system is not very sophisticated. There is no automatic notification from the courier that they have it or when they expect to del... See more
Company replied
Company details
Written by the company
Official Cornilleau Web Store. European Leader in Outdoor Ping Pong Table.
Contact info
Unit 4, Lloyds Court, Manor Royal, RH10 9QU, Crawley, United Kingdom
- +441293243980
- sales.uk@cornilleau.com
- uk.cornilleau.com
4.4
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent service and prompt delivery
Excellent service and prompt delivery. Highly recommended.
July 17, 2023
Reply from Cornilleau UK
Thanks for the positive feedback! much appreciated, Cornilleau UK
Excellent customer service
Excellent customer service. The tt table is fantastic (outdoor). My kids are delighted. Very quick delivery all the way up to the Highlands - thank you!
July 14, 2023
Reply from Cornilleau UK
Glad you are enjoying the table, thanks for the positive feedback! much appreciated, Cornilleau UK
Reply from Cornilleau UK
Thanks for the positive feedback! much appreciated, Cornilleau UK
All good thanks.
July 9, 2023
Reply from Cornilleau UK
Thanks for the positive feedback! much appreciated, Cornilleau UK
Great product
Great product, took a while to assemble but got there in the end. Would recommend.
July 19, 2023
Reply from Cornilleau UK
Thanks for the positive feedback! much appreciated, Cornilleau UK
Reply from Cornilleau UK
Thanks for the positive feedback! much appreciated, Cornilleau UK
Fast and efficient
July 18, 2023
Reply from Cornilleau UK
Thanks for the positive feedback! much appreciated, Cornilleau UK
The customer service was excellent
The customer service was excellent, a slight defect in the table tennis table and they replaced the side immediately, we're very responsive and helpful at the same time, refreshing.
July 17, 2023
Reply from Cornilleau UK
Thanks for the feedback, much appreciated! Cornilleau UK
Great availability of parts for an older table model
Successfully replaced old plastic side panels from a pre 2014 table with new ones. Had to wait a few weeks for the delivery, but the supplier kept us well informed. Great that this company gives access to the info and parts needed!
August 14, 2023
Unprompted review
Reply from Cornilleau UK
Thanks for the feedback, much appreciated! Cornilleau UK
Very quick delivery
July 16, 2023
Reply from Cornilleau UK
Thanks for the feedback, much appreciated! Cornilleau UK
Easy
Easy, all to plan so happy purchase, product is good, pleased with what I purchased.
July 14, 2023
Reply from Cornilleau UK
Thanks for the feedback, much appreciated! Cornilleau UK
Reply from Cornilleau UK
Thanks for the positive feedback, Cornilleau UK
Paid to have the table installed by the…
Paid to have the table installed by the delivery team who have built it incorrectly which I reported to cornilleau whi said they would come back to me within 24hrs and not heard anything back for 5 days now. What the point of paying for installation when the install team can’t even build it correctly.
July 8, 2023
Reply from Cornilleau UK
Glad we were able to fix it over the phone and apologies that the crew left the transit screws in place, Cornilleau UK
Cannot fault the service or product so…
Cannot fault the service or product so far. Excellent.
July 6, 2023
Reply from Cornilleau UK
Thanks for the positive feedback, much appreciated! Cornilleau UK
Great table tennis table and excellent customer service
Great table tennis table and excellent service pre and post from the central team in the UK. Adam was fantastic in getting our delivery and build sorted and in getting a small post sale problem resolved. Really nice to get a personal approach to customer service given how poor the experience can be these days with many companies.
June 25, 2023
Reply from Cornilleau UK
Thanks for the positive feedback, much appreciated, Cornilleau UK
Easy to use web site was easy to…
Easy to use web site was easy to identify parts and place order. Good communication post order.
July 2, 2023
Reply from Cornilleau UK
Thanks for the feedback, much appreciated! Cornilleau UK
Product was delivered 7pm on a Friday…
Product was delivered 7pm on a Friday night, service team arrived later and it disrupted our evening plans as they'd not finished until approx 8.30pm
June 24, 2023
Reply from Cornilleau UK
Sorry to hear that, please accept our apologies, Cornilleau UK
Efficient
After sending photos of the part I wanted to replace,the staff identifyed whst I needed and it was wuickly dispatched.
June 22, 2023
Reply from Cornilleau UK
Thanks for the positive feedback, Cornilleau UK
Great service and part fitted perfectly.
Supplied the part for my table tennis table quickly and it fitted perfectly.
June 29, 2023
Reply from Cornilleau UK
Thanks for the positive feedback, much appreciated!
Reply from Cornilleau UK
Thanks for the feedback, much appreciated!
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