Cornilleau UK Reviews 1,011

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Item recieved very badly packaged - clearly resealed. This was obviously a return item resold. Contents were in disarray, box was damaged. Items showed signs of wear (e.g. wheels). Completely ruined o... See more

Company replied

Rated 5 out of 5 stars

First and foremost the table tennis table was ordered only just weeks before Christmas Day and yet this company met the delivery deadline. They were also so accommodating with the delivery arrangement... See more

Rated 5 out of 5 stars

Outstanding Personal Service! Really grateful to Adam Radford and team at Cornilleau. Having had a problem with my outdoor table Adam personally got involved and went to great lengths to resolve my is... See more

Rated 5 out of 5 stars

Delivery was relatively quick within 10 daysof ordering.Although the system is not very sophisticated. There is no automatic notification from the courier that they have it or when they expect to del... See more

Company replied

Company details

  1. Tennis Store

Written by the company

Official Cornilleau Web Store. European Leader in Outdoor Ping Pong Table.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Item recieved very badly packaged and signs of wear - this is a returned item sold as new - disgusted.

Item recieved very badly packaged - clearly resealed. This was obviously a return item resold. Contents were in disarray, box was damaged. Items showed signs of wear (e.g. wheels). Completely ruined our sons 18th birthday, we were unable to return via Amazon as only option given was to post. Contacted company direct - await a response. Disgusted.

February 13, 2026
Unprompted review
Cornilleau UK logo

Reply from Cornilleau UK

Thank you for your review, we have investigated and found the damage occurred after the carrier returned the product to their warehouse after recording a failed delivery when they couldn’t find your address. It seems the packaging was damaged, and items moved around in the box during these movements. In this case the carrier should have requested a new item before delivery. We apologise that the table arrived in this condition and have reached out to you via Amazon to discuss how we can rectify this and we have arranged for a replacement table to be delivered to you and the damaged product collected ASAP. If you have any further feedback or questions, please contact us via the Amazon message conversation or our UK website.
Kind regards
Cornilleau UK

Rated 3 out of 5 stars

Packaging is very poor.

The table arrived in a cardboard box. 110 kg of loose components in a cardboard box is asking for trouble.
One of the table tops arrived with a serious dent to the side rigid metal frame. And another component was damaged (rivet sheared off), presumably in the same traumatic impact event.
Replacements came after 3 weeks.
Really, the packaging needs a rethink.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Personal Service

Outstanding Personal Service! Really grateful to Adam Radford and team at Cornilleau. Having had a problem with my outdoor table Adam personally got involved and went to great lengths to resolve my issue to my complete satisfaction. I bought a Cornilleau table because they are some of the best you can buy and absolutely, the after sales service matched the excellent product. Thx Adam, really appreciated !

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great fit and easy to install

Great fit and easy to install. A more robust version than our previous one so hopefully will last many years.

January 6, 2024
Cornilleau UK logo

Reply from Cornilleau UK

Thanks for the review. Much appreciated! Cornilleau UK

Rated 4 out of 5 stars

One star mark down as the instructions…

One star mark down as the instructions to build were quite hard to follow and didn’t match the video BUT we got there and it is amazing!! Sturdy and solid, and has been such fun

December 14, 2023
Cornilleau UK logo

Reply from Cornilleau UK

Thanks for the positive feedback, hope you have many hours of enjoyment, Cornilleau UK

Rated 5 out of 5 stars

Simple and easy

I ordered a Table tennis table as a christmas gift and it arrived on time and was easy to put together.

December 9, 2023
Cornilleau UK logo

Reply from Cornilleau UK

Thanks so much for your review - we really appreciate you taking the time, Cornilleau UK

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, helpful and courteous parts person. Correct spares provided, at speed, for a somewhat elderly table tennis table. What more could one need? Thanks. Dick

December 4, 2023
Cornilleau UK logo

Reply from Cornilleau UK

Thanks for the review, glad we could help! Cornilleau UK

Rated 5 out of 5 stars

Table is great

Table is great - although took a while to put it together.

December 1, 2023
Cornilleau UK logo

Reply from Cornilleau UK

Thanks for the feedback, much appreciated! Cornilleau UK

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