Item recieved very badly packaged - clearly resealed. This was obviously a return item resold. Contents were in disarray, box was damaged. Items showed signs of wear (e.g. wheels). Completely ruined o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First and foremost the table tennis table was ordered only just weeks before Christmas Day and yet this company met the delivery deadline. They were also so accommodating with the delivery arrangement... See more
Outstanding Personal Service! Really grateful to Adam Radford and team at Cornilleau. Having had a problem with my outdoor table Adam personally got involved and went to great lengths to resolve my is... See more
Delivery was relatively quick within 10 daysof ordering.Although the system is not very sophisticated. There is no automatic notification from the courier that they have it or when they expect to del... See more
Company replied
Company details
Written by the company
Official Cornilleau Web Store. European Leader in Outdoor Ping Pong Table.
Contact info
Unit 4, Lloyds Court, Manor Royal, RH10 9QU, Crawley, United Kingdom
- +441293243980
- sales.uk@cornilleau.com
- uk.cornilleau.com
4.4
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Excellent quality product & speedy…
Excellent quality product & speedy delivery. Wouldn't hesitate to recommend. Really pleased with purchase.
December 7, 2023
Reply from Cornilleau UK
Thanks for the positive review, much appreciated, Cornilleau UK
Excellent product
December 5, 2023
Reply from Cornilleau UK
Thanks for the positive review, Cornilleau UK
Good customer service
An initial issue with the wrong part was quickly rectified by Adam which was great customer service. The table is fabulous and used everyday- best purchase for our family.
November 25, 2023
Reply from Cornilleau UK
Thanks for the feedback, much appreciated, Cornilleau UK
Very helpful staff and quick delivery…
Very helpful staff and quick delivery of the part I required
November 13, 2023
Reply from Cornilleau UK
Thanks for the feedback - we appreciate it - have a great Christmas!
Great table
Great table, easy to use and store, kids are loving it!
September 30, 2023
Unprompted review
Reply from Cornilleau UK
Glad you are enjoying the table, thanks Cornilleau UK
Reply from Cornilleau UK
Thanks so much, glad we could help, Cornilleau UK
Reply from Cornilleau UK
Thanks for your review
Helpful sales support
Needed some replacement parts for my table tennis table, but wasn't sure which ones. Got a very quick and clear response from the sales email address. Very helpful
November 14, 2023
Reply from Cornilleau UK
Thanks for the great feedback, we appreciate it, Cornilleau UK
Reply from Cornilleau UK
Thanks for the feedback, we appreciate it, Cornilleau UK
Reply from Cornilleau UK
Thanks for the positive feedback, much appreciated, Cornilleau UK
Beware prestige tables
Was looking to purchase a table and was looking at the prestige. The website doesn't help you compare the tables eg 500x vs prestige. When you dig in, you see the prestige is 1mm less so in-line with the 400x so it should really be about £100 less. They 'throw in' a kit worth £80 but I just feel like they are trying to rip people off thinking they are getting a 6mm table. May look elsewhere now.
Update: They have now revised the pricing and will hopefully make it clearer for others.
November 30, 2023
Unprompted review
Reply from Cornilleau UK
Thanks for the feedback. Glad we were able to address your concerns. Cornilleau UK
Speedy Service and Helpful Advice
The speed with which your company responded to my query. I was provided with helpful technical support and thereafter received the goods promptly.
October 31, 2023
Reply from Cornilleau UK
Thanks for your feedback, we really appreciate it - Cornilleau UK
Superb as always
October 26, 2023
Reply from Cornilleau UK
Thanks for your review, much appreciated! Cornilleau UK
Reply from Cornilleau UK
Thanks so much for your review, the team appreciate it! Cornilleau UK
Great advice and friendly
October 22, 2023
Reply from Cornilleau UK
Thanks for your feedback, much appreciated, Cornilleau UK
Excellent table
Excellent table, easy to move around.
However we were thankful for the YouTube video on how to assemble it.
October 19, 2023
Reply from Cornilleau UK
Thanks for the positive review - glad you found the videos useful, Cornilleau UK
Excellent product and service
Fantastic service from ordering through to delivery and assembly. The table has been great so far - very happy 😃
October 7, 2023
Reply from Cornilleau UK
Thanks for the great feedback. Glad you are enjoying the table, Cornilleau UK
Prompt and efficient delivery
September 9, 2023
Reply from Cornilleau UK
Thanks for the positive feedback, much appreciated, Cornilleau UK
Quick and great service.
Very good service. Delivered table very quickly and built it without any issues at all. Friendly staff.
October 11, 2023
Reply from Cornilleau UK
Thanks for the positive feedback, much appreciated, Cornilleau UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.