02-02-2026 - Crucial Receives my Ram, am told to wait until 16-02-2016 "and once the replacement order is created, we will share order details via email" 16-02-2026 - Crucial Provided no upda... See more
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I wanted to boost the performance of a 6 year old PC by replacing the HDD with an SSD. I was only using about a third of the HDD's 1TB capacity & decided that a 500GB SSD would be suitably large. Ha... See more
Abandoning pc gamers for Ai data centre even tho without games crucial wouldn’t be a brand it would have flopped any years go. But the company is that stupid it can’t see ai is going to collapse in th... See more
Company replied
The SSD arrived safely and installation was just as explained in the crucial videos. The installation kit was really helpful although the bracket was not suitable for my 12yr old PC. I managed to work... See more
Company details
Written by the company
High performance RAM and SSDs from Crucial.com. Find memory upgrades and solid state drives guaranteed to be 100% compatible with your system when you use our Crucial System Scanner or Crucial Advisor™ tool. As a brand of Micron, Crucial products are manufactured completely in-house for higher quality. Free shipping and on-demand support.
Contact info
South Federal Way 8000, 83716, Boise, United States
- uk.crucial.com
Replied to 90% of negative reviews
Typically replies within 24 hours
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found what I was looking for on their…
found what I was looking for on their website easily. ordered it and it was delivered quickly.
Disgusted! I am still waiting I ordered two 32GB…
I am still waiting I ordered two 32GB RAM chips on the 3rd September I have been told it could be a further 10 days and by then it will have been I believe 23 days since the order was made.
After all this time I will be offered a replacement or my money back. What about the extra I paid for fast delivery. What about all the phone calls to your answering service in I suppose India. A shoddy show all round.
Minus stars would be more applicable as to what I think of your company so far. It is not that my order has been lost it is the lamentable time you take to put the matter right.

Reply from Crucial.com
Crucial is great and always has been for me.
Crucial is great and always has been,
tracking the item I bought, it looks like it started its journey from Prague a week ago and still hasn't arrived
it shows that is in the UK now so beware that items may take time to arrive, thank you BREXIT :-(
Edit:
Item has now arrived after 2 weeks.
Increased to 5 star for the good customer service received.

Reply from Crucial.com
Unusually, just missed the mark this time.
I don't want to leave a bad review as Crucial has never let me down in the past and they will still be my go-to supplier for SSDs and RAM. This time however, some misinformation on their website about my particular computer was incorrect so I ended up buying the wrong memory modules. A bit of an inconvenience but the return process was fairly easy. Shame I had to pay for the postage even though it wasn't my error though.

Reply from Crucial.com
Excellent website, product and delivery.
The website advised the appropriate RAM for my desktop. It was delivered in 5 working days from the Czech Republic (I think) to UK which was pretty good.
i am not the most technically minded…
i am not the most technically minded person , my husband is and he pointed me to something he would like for his birthday .. i am delighted with all you did in response to my order for the memory , thank you so much .
Excellent online support
I wanted to boost the performance of a 6 year old PC by replacing the HDD with an SSD.
I was only using about a third of the HDD's 1TB capacity & decided that a 500GB SSD would be suitably large. Having never cloned a drive before, I was most impressed by the online instructions and videos explaining in easy steps how to do this. The procedure went very smoothly and I'm amazed at the huge boost in speed that resulted.
Good and reliable
Easy to order;
Excellent products (never had a failure with Crucial memory and Storagel;
The hardware selection and matching tool is very good;
The only "fly in the ointment" is the flakiness of the customs and carriers.
Simple to choose compatible Ram Crucial just rock
simple to find out which chips were compatible with my pc using their tool to find out what the ram capacity could be. decided to go with the max as you always need more right. found youtube video on how to open the case. popped out the old ram popped the new ram in. powered up and now i can multi task and process tasks without stalling. all good simple process
Great website that gives you the…
Great website that gives you the ability to check best upgrades for your system.
Easy to set up and use

Reply from Crucial.com
Replacing Hard Disk with SSD
The new SSD was sent promptly and easy to physically instal, following the instructions provided.
Transferring the whole disk (Cloning) worked first time and again, easy to follow the instructions.
My PC has now changed from slow and sluggish to booting so fast, its better than when new, amazing, I'd definitely recommend this upgrade.
Small and unobtrusive
Discount and prompt delivery. Product performing well, early days so no comment on reliability yet.
Great service from Crucial including…
Great service from Crucial including assistance when ordering a new memory upgrade for my Asus AiO V222Fa which wasn't listed. Delivery from Europe took about a week. New SSD in place of a SATA and 16GB memory have made the computer better than when new!
Does what it says on the tin
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