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Rated 1 out of 5 stars

02-02-2026 - Crucial Receives my Ram, am told to wait until 16-02-2016 "and once the replacement order is created, we will share order details via email" 16-02-2026 - Crucial Provided no upda... See more

Rated 5 out of 5 stars

I wanted to boost the performance of a 6 year old PC by replacing the HDD with an SSD. I was only using about a third of the HDD's 1TB capacity & decided that a 500GB SSD would be suitably large. Ha... See more

Rated 1 out of 5 stars

Abandoning pc gamers for Ai data centre even tho without games crucial wouldn’t be a brand it would have flopped any years go. But the company is that stupid it can’t see ai is going to collapse in th... See more

Company replied

Rated 5 out of 5 stars

The SSD arrived safely and installation was just as explained in the crucial videos. The installation kit was really helpful although the bracket was not suitable for my 12yr old PC. I managed to work... See more

Company details

  1. Computer Hardware Manufacturer
  2. Computer Accessories Store
  3. Computer and Accessories Store

Written by the company

High performance RAM and SSDs from Crucial.com. Find memory upgrades and solid state drives guaranteed to be 100% compatible with your system when you use our Crucial System Scanner or Crucial Advisor™ tool. As a brand of Micron, Crucial products are manufactured completely in-house for higher quality. Free shipping and on-demand support.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

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Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Cloning software useless

The ssd seems to work well but the cloning software, and others recommended on the Crucial community site, wasted 2 days. In the end acroniswd cloned the drive in 15 seconds! But you need a Western Digital or Samsung drive in your PC.

August 19, 2024
Rated 1 out of 5 stars

I made a purchase of a RAM memory and…

I made a purchase of a RAM memory and after 1 day I messaged them to cancel, they said they couldn't cancel but they would try to return the item by calling the delivery company, in the end, it is almost a month without the refund.

August 16, 2024
Crucial.com logo

Reply from Crucial.com

Hello Wyllian,

We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial,

Rated 5 out of 5 stars

I purchased 4gb of memory and popped it…

I purchased 4gb of memory and popped it in a Thunderbolt 4 cage, I now have the fastest way of editing my images. It’s transformed my practice. I wrote to them beforehand to check I was buying the right thing and they confirmed I was. Amazing. Thank you all.

August 9, 2024
Rated 1 out of 5 stars

It was an extremely disappointing and…

It was an extremely disappointing and appalling experience, my order was cancelled without seeking my approval and was wrongly cited that I choose to change my shipping address. The customer support executive by the name Vrushabh Domal didn't heed my request and blatantly proceeded to cancel the order despite explicity stating not to do the same.

Really disappointed and disgruntled

August 17, 2024
Crucial.com logo

Reply from Crucial.com

Hello Arbaaz,

We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.


Regards,
Crucial,

Rated 4 out of 5 stars

Good products with easy installation.

I ordered the items recommended by the Crucial system scanner and they functioned correctly. Installation was reasonably easy. My only criticism is that no delivery date was given up front so I had to check the delivery tracker website every day for a week.

August 17, 2024
Rated 1 out of 5 stars

I was lead to believe that the items…

I was lead to believe that the items were to be shipped from the uk and dispatched within 24 hours. It took over a week in the end to arrive. I won’t be using crucial again.

August 15, 2024
Crucial.com logo

Reply from Crucial.com

Hello Jeremy,

Thank you for sharing your feedback.

We are very sorry to know that you had the frustrating experience about the order. We completely understand the frustration that comes with a setback like this. We are reviewing the details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to reach out to us. You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

Rated 4 out of 5 stars

Poor delivery route…..

I ordered my crucial X10 Pro in the UK at the UK address and was really surprised that its origin postal location was Czech Republic and used the provided postal tracker to see its movements into Germany and eventually arriving in the UK.
I had expected this to be in stock in the UK, but it was not.
The SSD itself is excellent but seeing where it came from was ridiculous.

August 15, 2024
Rated 5 out of 5 stars

Delivery and Quality

I've been using Crucial for years without any issues. This time I needed a RAM upgrade for my iMac, finding and ordering the product was a breeze. The new memory was recognised by my system and works well.

August 13, 2024

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