02-02-2026 - Crucial Receives my Ram, am told to wait until 16-02-2016 "and once the replacement order is created, we will share order details via email" 16-02-2026 - Crucial Provided no upda... See more
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I wanted to boost the performance of a 6 year old PC by replacing the HDD with an SSD. I was only using about a third of the HDD's 1TB capacity & decided that a 500GB SSD would be suitably large. Ha... See more
Abandoning pc gamers for Ai data centre even tho without games crucial wouldn’t be a brand it would have flopped any years go. But the company is that stupid it can’t see ai is going to collapse in th... See more
Company replied
The SSD arrived safely and installation was just as explained in the crucial videos. The installation kit was really helpful although the bracket was not suitable for my 12yr old PC. I managed to work... See more
Company details
Written by the company
High performance RAM and SSDs from Crucial.com. Find memory upgrades and solid state drives guaranteed to be 100% compatible with your system when you use our Crucial System Scanner or Crucial Advisor™ tool. As a brand of Micron, Crucial products are manufactured completely in-house for higher quality. Free shipping and on-demand support.
Contact info
South Federal Way 8000, 83716, Boise, United States
- uk.crucial.com
Replied to 90% of negative reviews
Typically replies within 24 hours
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Cloning software useless
The ssd seems to work well but the cloning software, and others recommended on the Crucial community site, wasted 2 days. In the end acroniswd cloned the drive in 15 seconds! But you need a Western Digital or Samsung drive in your PC.
Buying a Memory Card from Crucial
Easy to use tool on the site to find the exact memory card I needed for my desktop. Good price for what I needed. Lost a star as it took a while to reach me through the post!
Big storage and value for money
Big storage and value for money. Set up was pretty easy.
I made a purchase of a RAM memory and…
I made a purchase of a RAM memory and after 1 day I messaged them to cancel, they said they couldn't cancel but they would try to return the item by calling the delivery company, in the end, it is almost a month without the refund.

Reply from Crucial.com
great company,great service
great company,great service, great products.
Will continue to deal with this company
Put in both PCIe ssd and ssd hard drive…
Put in both PCIe ssd and ssd hard drive in and instantly speed difference was fantastic. Parts delivered in two day and fitted easily with no issues.
Great work, Crucial!!👍🏻
Great website, app to check compatible products gave a range of options and simple ordering process.
Purchase arrived on time in minimal but sturdy & safe packaging.
I purchased 4gb of memory and popped it…
I purchased 4gb of memory and popped it in a Thunderbolt 4 cage, I now have the fastest way of editing my images. It’s transformed my practice. I wrote to them beforehand to check I was buying the right thing and they confirmed I was. Amazing. Thank you all.
It was an extremely disappointing and…
It was an extremely disappointing and appalling experience, my order was cancelled without seeking my approval and was wrongly cited that I choose to change my shipping address. The customer support executive by the name Vrushabh Domal didn't heed my request and blatantly proceeded to cancel the order despite explicity stating not to do the same.
Really disappointed and disgruntled

Reply from Crucial.com
Decided to buy directly from Crucial to…
Decided to buy directly from Crucial to ensure authenticity as there are so many fakes about. Ordering was easy and delivery was fast. Thankyou for a smooth service and an excellent product.
Good products with easy installation.
I ordered the items recommended by the Crucial system scanner and they functioned correctly. Installation was reasonably easy. My only criticism is that no delivery date was given up front so I had to check the delivery tracker website every day for a week.
I was lead to believe that the items…
I was lead to believe that the items were to be shipped from the uk and dispatched within 24 hours. It took over a week in the end to arrive. I won’t be using crucial again.

Reply from Crucial.com
Made an order for an item that had…
Made an order for an item that had unfortunately reached end of life and was no longer available, customer service was quick to contact me and offered me a discount on my next purchase.
Poor delivery route…..
I ordered my crucial X10 Pro in the UK at the UK address and was really surprised that its origin postal location was Czech Republic and used the provided postal tracker to see its movements into Germany and eventually arriving in the UK.
I had expected this to be in stock in the UK, but it was not.
The SSD itself is excellent but seeing where it came from was ridiculous.
Delivery and Quality
I've been using Crucial for years without any issues. This time I needed a RAM upgrade for my iMac, finding and ordering the product was a breeze. The new memory was recognised by my system and works well.
Fantastic and reliable DDR4 memory and m2d internal ssd
Bought memory and an m2d internal ssd from crucial. As always, items were reliable and 100% compatible with the machine. Highly recommend crucial for all memory upgrades.
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