I have been using Uk Diamondpainting Gifts for a couple of years now and have recently had my first experience with customer services. I received a lovely email from Helen as I had not selected a suit... See more
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I ordered a custom diamond painting and somehow managed to not upload my chosen image. This morning I received an email informing me of my oversite and whin a few short hours received a reply to infor... See more
The order is sent from China and took about 3 weeks. Easy to communicate through messenger. Wrong colour magnetic frame sent and one packet of diamonds missing from one kit that is now being sent. Don... See more
Amazing kits, I have approx 10 kits and loads more on the way as I just cannot stop buying them and I would recommend you get them from here. The customer support is the best that I have ever come ac... See more
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Very helpful customer service
Very good company
This is a fairly new hobby for me and I am hooked on it. I buy a fair few to get the good deals that they do. I have enough to keep going till Christmas but I will do a new order in the new year.
GOOD SERVICE
Received my order and there were a couple of items missing, I sent a message via face book messenger and there was a reply next day advising me that one item was out of stock. The other item would arrive at a later date. So I chose another item and they altered my order so I am waiting on it arriving (patiently).
This is a very good company to deal…
This is a very good company to deal with. I ordered from them and one item was out of stock. But it was sent out as soon as it was available. They are good at keeping in touch.
Would recommend them
The service is brilliant and they will…
The service is brilliant and they will help with any problems and you get a reply asap
Excellent service
Excellent service
Excellent service, good value for money. Very helpful. I forgot to put a voucher code on my order and emailed them straight away. They sorted it out for me. Won’t order from any other company
They been very helpful even though I'm…
They been very helpful even though I'm still waiting on my packages they are on it searching
This company has some lovely different…
This company has some lovely different items for those of us that enjoy diamond art and everything is good quality. I have been really pleased with everything I bought.
Nice paintings at reasonable prices
I’ve used this website many times both for myself and for presents for other people. I’ve never had any problems, yes the shipping may take a little longer than buying in my country but I don’t mind that. I would recommend it to anyone else who diamond paints!
I had few problems but had been…resolved very quickly
I had few problems but had been resolved with quick to reply many thanks
Happy customet
Im 100% happy with the service I received thanks for getting back to me regards lynda
very happy with kits
very happy with kits, small and large.
had a problem with one item, e mail answered quickly and it's being sorted
I waited 3 weeks for my diamond art…
I waited 3 weeks for my diamond art work to arrive still not received so got in touch with PayPal they sorted it for me and I got a full refund
Trying to tell me my order was sent to royal mail instead of there normal currier!!!
We didn't wait that long for these ones…
We didn't wait that long for these ones to come
Always been happy with orders from this…
Always been happy with orders from this Company and just had a small problem with one item in my last order, which they rectified immediately with no fuss. Highly recommend them.
My shipment was delayed …
My shipment was delayed however the support team have been very good with updates, I've bought from you before and will do in the future
thank you for your help very good…
thank you for your help very good service very quick in reply look forward to getting my order thank you
Excellent products high quality and…
Excellent products high quality and look fantastic when finished. Never had any issues and always plenty of beads to finish the design. Brilliant after care given if you do have any questions. Highly recommended 👌👌
Great service and products. Would recommend.
Great service and products. Would highly recommend. Friendly and professional support and good delivery times, items arrive as expected - customer services are easy to use if there are any problems which are then quickly rectified.
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