I have been using Uk Diamondpainting Gifts for a couple of years now and have recently had my first experience with customer services. I received a lovely email from Helen as I had not selected a suit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a custom diamond painting and somehow managed to not upload my chosen image. This morning I received an email informing me of my oversite and whin a few short hours received a reply to infor... See more
The order is sent from China and took about 3 weeks. Easy to communicate through messenger. Wrong colour magnetic frame sent and one packet of diamonds missing from one kit that is now being sent. Don... See more
Amazing kits, I have approx 10 kits and loads more on the way as I just cannot stop buying them and I would recommend you get them from here. The customer support is the best that I have ever come ac... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received my parcel outstanding service…
Received my parcel outstanding service as always looking forward to ordering more in the near future keep up the excellent work all the best
Amazing all round
Amazing all round. Company, staff. Love what I’ve brought so far. And will definitely use again. Thanks guys.
Fantastic service. Will order again.
Sent a message to see what I needed to but as this was my first time buying diamond painting. I was told everything would be included in the kit.
When my kit arrived everything was there. I'm really looking forward to making it.
I've just started my very first diamond…
I've just started my very first diamond painting and I absolutely love it. So relaxing. Would definitely recommend. 🙂
Great services just need to reply bit…
Great services just need to reply bit faster and and tracking details
Have had quick response to any…
Have had quick response to any questions I have had to ask
Would recommend to anyone who is interested in doing diamond painting
Replies quickly with any questions I…
Replies quickly with any questions I have. Couldn’t fault the service given
Replies quickly to any queries…
Replies quickly to any queries regarding your order. Lovely products
I love this site
I love this site, I buy ALL my diamond art from here. Twice, on 2 separate orders l thought a mistake had been made. On both occasions they reply by the following morning and have been so polite. Both times it turned out to be my mistake (I hadn't looked properly) they still replied that they were pleased for me. 💯 recommend them. Heather Gotch
Love ordering pictures on here
Love ordering pictures on here, I love them and they come quick
Outstanding service very helpfu quick…
Outstanding service very helpfu quick response to any questions l and wil be ordering from again
I have started my next project
I have started my next project of diamond painting beautiful can't wait to finish it,
Excellent customer service
After ordering I found that I had ordered two of one item, I emailed the company right away and next morning had a reply saying they had changed my order. I cannot find fault with this company have ordered items and always received them within the allotted time.
Good service
Did not receive my parcel,emailed them…
Did not receive my parcel,emailed them and they helped me with that.couldnt find my parcel so send me new one right out to me.excellent service will use again.
I have made a mistake in ordering…
I have made a mistake in ordering details. Left a message and query resolved very quickly and efficiently. Ery good customer service.
Great customer service they deal with…
Great customer service they deal with any issue you have reasonable delivery time frame they are well packaged love doing these things lol
👍Thumbs Up👍
Great service. Had an issue with delivery service, messaged to ask what happens & it was all dealt with for me & new package sent out which I recieved today. Friendly & accommodating service.
Customer service excellent
Customer service excellent,made a simple mistake that I hadn't noticed beforehand.on
Checking invoice I immediately contacted customer services and the mistake was quickly rectified.
Would recommend and use this company again
Poor quality, long delivery time
Waited a long time for delivery, loads of excuses! Save your money cos it's definitely not worth it. Could have bought elsewhere for half the price but was swayed by the reviews.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







