Elegoo are fantastic. Products are excellent in both performance and value and customer service has been historically excellent too. So why only 4 Stars? Because they use Yodel to deliver th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A little confusing on pricing & discounts, but that was resolved. The "special offer" turned out to be less than spectacular (it's going to take a long time to work through 4kg of black PLA) but the d... See more
I am generally happy with this company's product. I purchased my first 3D printer from them. Even though I had some issues, they stand by their products and support their customers. The after-sales se... See more
Purchased a Centauri carbon Great price quick delivery Awesome 3d printer Shame the colour upgrade won't be coming for it though, disappointed about that, hence 4 instead of 5 stars
Company details
- Electronics Store
- Electronic Spare Parts and Components Store
- Equipment Supplier
- Handicraft
- Printer and Scanner Store
Written by the company
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Contact info
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, China
- info@elegoo.com
- uk.elegoo.com
4.4
Excellent
546 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
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Over all the experience was…exceptional
Over all the experience was exceptional. I had a few enquiries regarding delivery’s of my printer and filament, but my mind was put at ease by Ice Li, every step of the way.
A pleasure to do business with
December 23, 2025
Evri is a shambles
Evri is a shambles, it has taken 3 failed deliveries and us to redirect the products to a collection point to finally receive the products.
The product is good however, Elegoo are let down by a second rate unreliable delivery partner.
January 6, 2026
Reply from ELEGOO UK Store
Dear customer,
Thank you for taking time to leave your review and letting us know the issue.
We sincerely apologize that the delivery service did not meet your expectations. We are actively working to improve our logistics processes to ensure a better experience for all our customers.
If you encounter any other problem, you can contact us at info@elegoo.com to solve it.
Sorry for any inconvenience caused to you by this order.
Best regards,
ELEGOO Team
Faster delivery than I was expecting!
January 5, 2026
Onto my second Elegoo machine...
After owning the Elegoo Saturn 1 and being consistently impressed with its print quality and ease of use, upgrading to the Saturn 4 Ultra felt like the natural next step. Setup was effortless — I went from unboxing to printing in minutes.
The printer now sits just behind me in my hobby room, and the noise level is surprisingly low. Even during longer prints, it’s quiet enough that I barely notice it running. Print speed has also taken a noticeable leap forward compared to the Saturn 1, with faster layer curing and shorter overall job times.
I’ve completed several prints so far, from small detailed pieces to larger models, and the Saturn 4 Ultra has handled everything flawlessly. It’s been a genuinely worthwhile upgrade and continues Elegoo’s streak of reliable, high‑quality machines.
January 4, 2026
Has not been delivered but...
Has not been delivered yet, but customer service response was quick and helpful.
January 2, 2026
Reply from ELEGOO UK Store
Dear customer,
Thank you for taking time to leave your review.
We sincerely apologize for the issues you've experienced with our product and fully understand your frustration. Please rest assured that we are actively following up on your case and are committed to resolving it until you are completely satisfied.
Thank you for your understanding, and we wish you a pleasant day.
Best regards,
ELEGOO Team
Good service great delivery wonderful…
Good service great delivery wonderful product
December 31, 2025
Works straight from the box
Works straight from the box, until it starts to show you its material weakness
December 22, 2025
Excellent service
Excellent service only important that could be made is delivery time, we live in the day and age of Amazon and waiting 5 days feels a long time
January 2, 2026
Consistently good
Consistently good quality materials. Priced well when you buy in bulk, saving money without compromise.
Excellent free delivery in less than a week. Highly recommended.
December 30, 2025
Very impressive delivery
Very impressive delivery, packaging and product (Saturn Ultra 16k) wow
November 20, 2025
So I'm new to 3d printing
So I'm new to 3d printing, I got the Mars 05 for Christmas, after a few errors, I made great progress, and feel that this pinter is excellent, the prints are very detailed, happy.
November 14, 2025
Great printer for the budget..
Really impressed with delivery, arrived on time and undamaged, the machine itself has blown me away. upgraded from old GEEETECH A10 and it is like night and day...
December 26, 2025
Amazing printer.
Printer arrived very quickly, after a 20 minute self test it was running out abs prints flawlessly.
December 25, 2025
Centauri Carbon + £250 of filament
Amazing product, great response times & very helpful support team - the CC prints with incredible accuracy and can be trusted to get the job done.
December 23, 2025
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